The BEST customer service I have received for any online retailer in Australia. Very quick to answer queries, the product ships quickly, and the product was exactly as described. If you require lighting solutions, I would definitely recommend Alpha Lighting and Electrics.
Review by Zohairr Alesci3 months ago
We used Alpha Lighting to buy a kitchen spotlight set. The delivery happened very very quickly and the product sourced was excellent for what we need it for.
Review by Siriyodhipun4 months ago
Very prompt delivery and product as good as I hoped it would be. Thank you
Review by Inchcape4 months ago
Love the product, the service was unimpressive. Late delivery, emails ignored and phone messages not returned. Delivery took twice as long as advised.
Review by Plump5 months ago
Purchased two lights but unfortunately one was damaged in transit.The problem was very quickly sorted and a full refund on the damaged unit quickly arrived.
Very happy with the transactions and the prompt refund.
The good unit is a led light bar that hangs over the kitchen bench and we use it all the time, it's just great.
Many thanks, D
Review by Calbecca6 months ago
quick delivery time
Review by Sammywammy Reukany6 months ago
Excellent service and delivery. It would have been good if globes for the bollards were supplied and sent along in the packaging.
Review by Jaimes7 months ago
i couldn't find a down light with a sensor anywhere not even bunnings but found your Co.Alpha Lighting and found just what i needed.I purchased the light on Friday and it was delivered to my home on the North Coast of N.S.W. on Wednesday morning.Could not be happier with the service and the light. Regards Peter Johnson. Brightwaters2264 new
Review by Cleressa9 months ago
Review by Imu Widell10 months ago
goods as described and delivered promptly, postage a bit high.
Review by Joog10 months ago
Very happy with the service and product. I wasn't sure on the measurements of pendant lights so I contacted customer service and they measured them and sent pictures to my iPhone which helped a lot. Delivery was fast secure. Thanks again will definitely use Alpha again.
Review by Wuddle10 months ago
Quick service, quick response
Review by JPool10 months ago
Friendly staff and excellent service.
Review by Rorra10 months ago
Happy with the prices and the customer service. We experienced a few unforeseen hiccups along the way, but helpful service made sure our issues were rectified and we were satisfied with the end result.
Review by CyberFlash Derrow10 months ago
Superb customer service. I will continue to shop here, because of the quality of the products and I believe in shopping with small and local businesses - not chain stores, where you are not guaranteed the customer service, which I have got from Alpha Lightning and Electrics.
Review by Vitez10 months ago
Great prices and great variety 🤗
Review by Richigan10 months ago
Items are well priced and ship quickly.
Customer service is excellent and staff are very helpful.
Review by Malfish11 months ago
Great service, great delivery time and great price. Would recommend
Review by Unresolved1 year ago
Chris was great! He helped me pick the perfect lighting solution for my office and I couldn’t be happier. The new downlights have transformed the space! Highly recommended.
Review by Stasmom1 year ago
Fast postage, great products and good price.
Review by Kirklund1 year ago
Fantastic personal service from enquiring about suitable products, receiving excellent advice and product information, ordering easily and having free and timely delivery. They went beyond what I would have expected from a customer service perspective and exceeded all my expectations. Their pricing of goods is also well below what others had quoted. I strongly recommend them as whilst they are an online company the have a strong support presence in both sales and technical expertise. A dream to deal with!
Review by Warmeskimo Zelesnik1 year ago
Its been 2 weeks and i still haven’t received my lights yet and havent been told when i will! Not happy at all
Review by LThompson1 year ago
Very fast service. A+++++
Review by Kharl1 year ago
Item arrived quickly
Review by Askim SeymourThank1 year ago
Good product. Very quick delivery!
Alpha Lighting and Electrics is rated 5.0 based on
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