I was very excited to find your company. My son, who is 21, received and alphabet train for his first birthday. We still have it but I wasn't sure where it had been purchased. He is now expecting he is first child who will now have an alphabet train just like his daddy. Thank you!! We love it.
Review by Hayakawa Derrow3 months ago
Bought this for friend's new baby. Very pleased with this book. Good quality with a cute story. Had it personalized. I'm sure first time parents will love it! Fast & free delivery a plus also! TY!
Review by Mechanist4 months ago
I ordered a personalized story book as a gift. The order arrived in a timely manner and the quality of the book is wonderful.
Review by Bafford10 months ago
Love this magnet train!!
Review by Keif1 year ago
Review by Ludus1 year ago
I was pleasantly surprised by how many options that I had to select from. While I haven't yet received the product, I am anticipating being more than satisfied with it. I purchased it as a gift for my Grandson, who will be starting school in September of 2018. He loves all things train related and I am sure that it will aid him in learning to spell his full name in a fun way.
Review by StitcherSue1 year ago
I ordered the train Sunday and it arrived in Seattle Thursday. Despite box being slightly mashed and the shredded newspaper not the best packing material all the letters, engine and caboose arrived in good shape.
This is a great 1st Birthday gift!
Review by Avellana1 year ago
Love these trains. They are special.
Review by Astondis Kadlicz1 year ago
I am a lifelong catalogue shopper, who has never received an order without return information.
I am getting nowhere with my return.
Product seems good quality.
Review by Obdulia Altendorff1 year ago
The train is cute, but two of the six letters are the same color (I was hoping they would all be different). And the name has two “L”s in it which are side by side. One is larger than the other, noticeable to my eye.
The order arrived quickly and I think it will be a nice addition to my grandson’s bedroom.
After seeing my comments about the one letter being smaller, the company responded by replacing that letter. It looks great with the others. Thank you, Alphabet Trains.
Review by Shiro1 year ago
Came fast!! - I was down to the wire before Christmas! Great product - my 4 year old loves it!
Review by Mussilady1 year ago
The train is nice but very overpriced and paid for postage and then was charged anothe 20 dollars at the post office when I went to collect Unacceptable. Would not buy again ever
Review by Hanoaa1 year ago
We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I did not receive my package right away, and after emailing the company my concern, Frank offered to replace my order. In the end, my package was retrieved, but I am still pleasantly surprised with their generous company policy. Good job on keeping your customers happy! I will definitely make future gift orders and recommend them!
Review by MamG Franulovich1 year ago
Love the quality of the product and had an inquiry of Customer Service which was replied to right away and very helpful. Would not hesitate to use this company again. :o)
Review by Farhad2 years ago
Excellent service, timely, beautiful product. Couldn't be more satisfied!
Review by Pheere2 years ago
We paid for $13 for expedited shipping and it has been 6 days and we still don't have our order yet and probably won't for another couple of days.
Review by Timmith2 years ago
I've bee buying these trains for 20 years makes a great gift
Review by StaceyW Radesic2 years ago
My boys love them and they are very durable and well made. Love them!
Review by Reyno Loufik2 years ago
LOVE, LOVE, LOVE the name train I bought for my grandson!
Review by Nu2 years ago
The train I ordered spells out the name of my cousin's daughter. It is so adorable that I cannot wait to order this as a gift for people in the future. This will be my new go-to baby gift!
Review by CTBarnsley2 years ago
The timber toots were very easy to order for my younger son and arrived in good condition as pictured. My only hesitation is that I know more colors are available at local retailers so that was a bummer but as they appeared to be the only online retailer for this product, I am pleased!
Review by Florjan Derrow3 years ago
I ordered this on a Tuesday with 2 day shipping. As of Saturday it was still in California (destination Kansas). So 4 days later and still in California.
Review by Davesh Czaplinska3 years ago
I emailed to inquire about the availability of single orde engine and caboose train pieces for the name train I ordered and received a response the next day along with the change online to be able to purchase these items.
Review by Kingkorny3 years ago
When I received the six letter train pieces with engine and caboose and the two train tracks, I liked the feel, sturdiness, and quality. What I was disappointed in was the "false advertising" you portrayed. I assumed that the picture you showed on your website would be true to the advertising. I asked in your comment box if the the 6 letters WITH engine and caboose would fit the two piece train track included in price and as the picture you had displayed. It did not! It was a waste of material. Now in the written description you said the track would fit the six-letters, which it does, but why display the picture with engine -TAYLOR - caboose on two train tracks that fit!? AND no where on your site could I purchased an extra track to fit those two extra pieces (or no where on site did you suggest buying an "8-letter" suggested price to get tracks to fit. Bad form guys. I will not reccommend you. And your prices are very reasonable. Disappointed.
Review by Nataleigh3 years ago
Product came quickly and is exactly what we wanted.