Alltricks Reviews

VERY BAD - DOESN'T CANCEL ORDER! Even after immediate contact via phone and email! Say they can't but they won't because it's their POLICY!
Avoid this company, bad service options.
Double the cost for the company - return shipping costs and shipping costs...

Very bad experience. I Ordered on August 9 a bike that is stopped by the currier in Grenoble from august 12.
I had to phone in France to Chronopost and Alltricks ..... no one can say why the bike is in Grenoble so far and why itsn't in travel for Italy (where I live).
After some answer by mail they disappeared.
PAY ATTENTION WHEN YOU BUY

Do Not give these scumbags your hard earned cash. I placed an order that was going to to be delivered in 2 parts, the first delivery came no problems but the second delivery never arrived. I contacted their customer care and I was assured that the matter would be dealt with, that was the last I heard from them, they stopped responding to my emails and I am left out of pocket so pretty much they ripped me off. I have read similar reviews recently so this is not a once off incident. Stay away from alltricks, spend your money in your local bike shop or a more trust worthy online store.

They disappeared after my order, no response at all! I hope they ship my order

Terrible website, express Paypal checkout crashes at random. I’m sure they’ll blame Paypal but in reality it’s a standardised API and it is the Alltricks site that is poorly coded. Fed up and going to buy elsewhere

Horrible, on July 2 I bought a fork and they sent me an old model that with the different wheel size (24" instead 20"!!), on July 9 I sent them the photos they requested and on July 12 I still waiting for their answer, son can not send them back the fork back nor do I have the possibility of reimbursing my money. Alltricks never again!

Horrible, el 2 de julio compre una horquilla y me enviaron un modelo antiguo que con la medida de rueda diferente, el 9 de julio les envié las fotos que me solicitaron y a día 12 de julio sigo sin poder enviar la hoquilla de vuelta ni tengo posibilidad de que reembolse mi dinero a persar de las muchas llamadas y de los emails. Alltricks nunca más.

Top ! Many thanks