Top notch customer service. They went above and beyond call of duty. Very quick shipping.
Review by Tanyth1 month ago
I have been working with Allpoints long before it was Allpoints. It used to be a small family run business. When Allpoints took over I remember thinking, oh that's it, no more customer service, no more family feeling. Well boy was I wrong…you guys are awesome!!! I like dealing with 1 rep and luckily ( for me, not her ) I was assigned Erin Smith as my Rep and I love her!! it’s been a couple of years already and she gets me!! always helps, always communicates, always answers all my questions, I swear there are days she saves my Butt!!!! On the rare occasion she is not in, she always leaves me in wonderful hands, with either Patty Sheedy or Cece. Thank You all so much for keeping that family feeling
Review by Sabesan1 month ago
Review by Jerritt Oproaia1 month ago
YEAH, NOT TOO HELPFUL...….lack of industry knowledge......not good in the parts business...…….needs to do some home work...…...
Review by Miridian1 month ago
Great prices and customer service. Shipping can be a little slow depending on where parts are. But I would highly recommend.
Review by Jeongae1 month ago
10 Years of excellent service for this customer.
Review by Newsquest2 months ago
Never a problem ordering parts or getting them in quick. Plenty of parts in stock. Shipping costs are always good. Great place to buy your commercial equipment parts for repair.
Review by Crifter2 months ago
Great service thanks for being available when we need you!!!
Review by KindnessMakesUs2 months ago
Bought 3 parts in a row that were broke. When returning said broken parts, have had to repurchase new part again and wait for refunds that seem to take a lifecycle to come back . 3 weeks now waiting to see those funds returned. They say no hastle returns and that part is true. Everything else is though???? Paitents with thier practice has truly worn mine thin. Time to find a new that will be happy for my business.
Review by Bafford2 months ago
When compared to other companies, overpriced
Review by Gohard2 months ago
They have anything you need and excellent customer service and knowledge
Review by Thauana Lecza2 months ago
The parts we need in stock at a good price.
Review by TriSamurai Plimsoll2 months ago
Search function is not as easy to use as some other sites. Typically cannot search using the manufacturer's part number.
Review by Rowaz2 months ago
fair, efficient, prompt, pleasant, reasonable.
Review by RosieW2 months ago
Very in tune with customers
Review by Kferg Derrow2 months ago
I work with Renee at Allpoints very closely as my employer places many orders with them each day. Renee is always extremely helpful and responsive. I can always trust our orders are being treated with urgency!
Review by ShopperKing Khaghani2 months ago
Great service, Good taste.Amazing food.Perfect always on time and in stock.
Review by Digitallunatic2 months ago
90% of time that are able to deliver what you want
Review by CliffMag2 months ago
Good about stock on hand. Prices are competitive. Salespeople on occasion are a little bit eager.
Review by Nyvee2 months ago
Great customer service and quick arrival of parts needed. Placing orders online and by phone is fast and easy.
Review by NicolaH2 months ago
Shipments are processed quickly and they have very good customer service.
Review by Chariya Voronovskyi2 months ago
The first sale person was clueless. I called the next day and the salesman got the parts I needed and expedited the order. I then needed two more Tstat s and that order was quickly expedited. Because the first sales person was so bad I ended up having to the repairs on Saturday which delayed other jobs
Review by Caboose2 months ago
I love that there are photos of the parts in your catalog
Review by TheGamingNoob Bickley2 months ago
Of all the parts companies in the food service industry allpoints is the best.