A friend of ours had found Alliance Van Lines that helps you Move and had recommended their services to us. We found the staff to be very friendly, on time and at a great price. The plastic moving boxes definitely reduced our stress level as well. The movers arrived on time and didn't take long to move our two bedroom home at all, I was actually surprised at how quick they moved. I can highly recommend Alliance Van Lines to anyone looking for a good moving company.
Review by GCcustomer3 weeks ago
My movers were very friendly and efficient. They were both knowledgeable, patient and personable. They took pride in their jobs and wanted to make sure we were happy with the set up of all our furniture Pieces. As first-time movers we were very impressed with the service and will definitely recommend Alliance Van Lines in the future for any moving needs.
Review by Vukkum1 month ago
Rosy promises at the signing. Once you signed the contract, the service goes to the toilet. After notify their brooked truck delivered service for one week, I still can not get a estimated delivered date. We are staying at empty house!
they don't have any vans/trucks. they made sounds like they have tons of trucks!!!
Review by Bafford Derrow1 month ago
Two guys from Alliance Van Lines moved at a calculated yet not slow pace as they moved constantly and accomplished our move in what I see as record time! Absolutely no damage to anything, and when I wanted some things moved around to fit a little more in the truck, they worked with me. Great guys, very friendly and funny, and no nonsense about getting things done fast! I have my go-to for any future moves and any friends that may ask for a suggestion!
Review by Farihah1 month ago
These guys are friggin' legends. 1 and 2 came by to help out with my move - super chill great banter and jokes. I move once every two years or so and these are easily the best movers company around by a country mile. Moved my fridge and machines like they weighed nothing - I barely had to move. Punctual, extremely good at what they do - I think the thing that stands out is that getting these guys to help you move is like moving with your mates. Made a great first impression on my next door neighbors as well!
Review by Lymsham Manneschmidt1 month ago
Alliance Van Lines guys really take the stress out of moving!! I had a couple of quotes around from my area and these guys were quick to respond and worked with my budget. On moving day, they came 10 minutes before our scheduled time and they were speedy and diligent with all the furniture in my apartment. When they got to the new place, they made sure that all my furniture was in the location as I wanted them make sure before leaving. I seriously was amazed by their quality of service. Overall I would highly recommend them for all my friends and families!
Review by Kempest Dontireddy1 month ago
We have requested full packing and moving to storage from Alliance Van Lines. Packers arrived on time and quickly started wrapping fragile items and taking apart furniture. Very good prices for storing my items in secure containers.. I am so happy and grateful for your help and support. Highly appreciated and and recommended. Well done.
Review by Flipzy1 month ago
Absolutely loved this company especially the crew who came to do my move from start to finish. They were super professional and entertaining. 1 and 2 made our move so smooth and painless. Also the most important is they wrapped all my furniture as it was theirs. Not even a single mark was left. I’m glad that I chose the option not to share my truck with anybody else. Yes it was a little pricey but definitely worth it. All my belongings arrived in one piece. Thank you guys, I’d highly recommend to anybody who need help.
Review by Sospeter2 months ago
In this hustle and bustle Alliance van lines is the one whom can be trusted as a best moving company. I feel so comforting while my move to my new dream house. I asked my husband to do all the arranged with Alliance van lines and yes it was amazing. They helped me in every possible way. The style of packing my stuff was amazing. I would recommend them to anyone moving.
Review by Gerrsopp2 months ago
Alliance Van Lines was an exceptionally good group to work with. They truly eased an already stressful spot. Their team was courteous and efficient. They were also concerned with protecting our firm such as floors and wall corners etc. They arrived when they said at our abode and also at our new location. It was really seamless. We wholeheartedly recommend this company to anyone considering a move.
Review by DigitalSystematic2 months ago
Alliance Van Lines was an absolute joy to work with. They were organized, punctual, humble and courteous through the entire process. They handled our house goods with care and like its their own. I would definitely use them again if and when I move!
Review by Iemie2 months ago
We had a great experience moving with main moving. They efficiently moved all of our things from our old to our new apartment and the estimate was what we ended up paying and not a cent more. I would not hesitate to use them again.
Review by Narzel2 months ago
I cannot say enough about Alliance Van Lines. Being a student on a budget and in a time crunch moving, I could not have picked a better storage place. Not only was it easy to make a reservation, but the supervisor kept me updated and kept communication open. She was very friendly and the other guys helping me when I got there. Their willingness to cooperate with me and make sure I got my stuff stored before I moved was incredible. True customer service, and I will be recommending them to everyone I know.
Review by ATLienMo Uyeki2 months ago
This was a local move and I can't say enough about the care and concern the Alliance Van Lines crew had. I had a special curio cabinet that was my mothers and they took special care to make sure that it was not damaged. I haven't unpacked everything but as far as I can tell there wasn't anything broken. I would use them again and hope to in the near future.Cheers
Review by Endjin Derrow2 months ago
We used this company yesterday. They were the bees knees. The initial video survey was really professional. The quote for the work arrived promptly and whilst they were not the cheapest, we were happy to instruct them to move our belongings. What a good decision that was! The man who moved us were friendly, helpful to the extreme and an absolute credit to the company. We would heartily recommend them and if we ever move again we would look no further to call Alliance Van Lines.
Review by Pomah2 months ago
I cannot say enough great things about Alliance Van Lines. From my first email till they left my apartment it was a smooth process. The guys were hard working, personable, and just amazing. They finished my move from a full storage unit to my new apartment in no time at all. Carl and his 2 partners made this final move for me a breeze. Use them for your next move. You will not be sorry.
Review by Mommas2 months ago
This was my second move with Alliance Van Lines and it was just as smooth and trouble-free as the first time. Both crews were kind, caring, careful, and fast! My latest move was completed earlier than expected, saving me a bit of money. Earl is the best. He follows through and makes sure everything goes just as planned. Gotta love a company who does exactly what they say they are going to do! If I ever move again, and that's doubtful, I will be calling Alliance Van Lines for sure!
Review by Charoni2 months ago
I had an excellent moving experience with Alliance Van Lines for the second time. Both times were quick and easy. From making the appointment with Ashley over the phone to dealing with Kenny who showed up at my front door on moving day. The prices are good, movers utilize their timing well and all your stuff reaches its final destination in the same condition it left, what more can you ask for? Highly recommended.
Review by Valpaca3 months ago
Should have seen the warning signs from the start. Shawn K was extremely nice during the inventory process over the phone and persistent at that. He said he was a mover and NOT a broker and thanked me for my service. Asked about my time in the military and said he takes care of veterans and will throw in some discounts. When it came time to make the down payment, that’s when I should have known. Cash only. But, Shawn has an alternative. He sent me a link to handle it by check. Chase Bank called IMMEDIATELY to ask and verify if the transaction was legit. The bank must have known they are a shady establishment.
Once Alliance Van Lines has your down payment, that’s it. It’s pretty much theirs. No one answers the phone, you’re out on hold for extended periods of time, and you are bounced around from one person to the next. Customer service is the worst and will only take your phone number or booking number, then put you on hold as soon as they can. They will just literally hang up on you and put you on hold. In fact, they hung up on me after waiting on hold for 20-30 minutes. You can hear people laughing in the background.
There is no supervisor you can speak too, no one gives out real names, no email addresses, and no one shares their last name. No direct extensions, and no one returns emails.
They waited until inside of their 7 day window (to keep your deposit) to finally have Quality call you to verify your inventory. Again, quality doesn’t give out their full name or email address, or direct contact info. Alicia J was the “quality” contact and when I shared with her my experience, she didn’t care. She knew my $2000+ deposit was locked in. I kept asking when the movers would arrive and what time would they be at my residence. She didn’t know, yet, she’s quality. I needed to book insurance and no one at Alliance Van Lines knew it could/would answer my numerous emails.
Finally, Alicia J emailed and told me it would be Unique Van Lines. After doing research on Unique Van Lines, it was apparent this was a total scam and I’ve been taken advantage of.
Unique Van Lines is a complete disaster and has 1 useable truck. Yes, 1 useable truck with horrible reviews at that. Check Y elp to verify for yourself.
It wasn’t until I sent Alicia J an email saying I would cancel that Isabella L called me. She was very rude, disrespectful, and angry that I decided or wanted to cancel. Apparently, she’s the Office Manager I’ve been waiting for weeks to talk too. She tried to manipulate and mix words with me, but by this point, I knew and realized I was scammed. She tried to make it my fault that I was considering canceling the move. Putting words in my mouth, and pointing the finger towards me. Unreal.
- Initially told they were movers and not a broker.
- Told they were affiliated with Allied Van Lines
- Lots of discounts to lower price in order to obtain the sale. USAA, veterans, etc.
- No direct contact info
- No use of last names
- Horrible customer service
- Waits until within 7 day window to inform you that they’ve outsourced your info to a horrible moving company. Their policy is you can not cancel within 7 business days.
- 100’s of fake reviews online
It’s a total shame they take advantage of Veterans hard earned money. My advice to anyone reading this is to stay away from this company. They will change their name to another Van Lines if the negative reviews continue. Do yourself s favor and bypass all of the fake reviews. If you notice, the fake reviews make it appear that Alliance Van Lines is a moving company, when in fact, they are a broker that outsources to lower end Van Lines.
It should be illegal that this type of practice is even allowed in our country, let alone to disabled veterans who served their country.
Move size: 4+ Bedroom Home
Review by Abrad3 months ago
On the search haul i saw good reviews about Alliance Van Lines as many people said their house moving was phenomenal. Very happy to say that what you read is completely accurate and the service from Alliance Van Lines is exceptional. The 2 crew turned up on the dot and were meticulous in how they packed, took care with all the items and were super efficient. We have previously used other comparison sites and had mover crew who worked at a snail’s pace to extend the hours. Not so these guys – amazing work rate, cheerful, polite and really lovely guys. Prices were significantly cheaper than other comparison sites. It’s so refreshing to encounter a company with such great customer service. If you are moving house or flat these are the people you need.Thank you.
Review by Mollet3 months ago
I have had a terrible experience with Alliance Vans and can not discourage you from using them enough
- Movers showed up 6 hours late and had never moved anyone out of an apartment before -- took several hours for them to figure out how to fill out the paperwork, they did not bring the boxes I paid for and took a big chunk out of my wall (dispatch claimed the delay was because an earlier move went long -- learned from movers that there was no earlier move, nothing had been scheduled and they got a call 20 minutes before they showed up)
- Got a call with less than 24 hours notice, they tried to make me take half a dozen items that were not mine. After they rushed out I realized they had left me with someone else's mattress
Followed up for 5 WEEKS -- was repeatedly given bad information, and was not followed up with when promised (was told it would be 2-3 days 3 times with no delivery). The company was often unreachable and seemed to think this was not their issue to resolve.
Got a call with 4 hours notice that they would be there -- I was at work but my retired mother with health issues agreed to take the shipment at which point:
-- The mattress arrived and it had been taken out of thy hypoallergenic case I had it in and was in a dirty case.
-- Movers asked my mother to sit outside and watch the truck while they moved the mattress.
-- Movers refused to take the strangers mattress I had been left with (I have repeatedly stated that this needs removal -- this is not my mattress)
-- While my mother was waiting for them to "call their boss" they left without telling her to go to another move
Called consistently for the last three days to get this resolved and was told that they would not pay for disposal of the mattress (I am on a 4th floor walkup and live in a city where you need to pay for mattress disposal) and that they "can't deal with this anymore" and told me (for the millionth time) it would be 2-3 days for them to pick it up. I have spent countless hours on the phone with dispatch and have to take days off of work to still not have a resolution 6 weeks later.
UPDATE: it has been over 2 weeks since they last said they would pick up the strangers mattress they incorrectly delivered -- they never came and said they "could not deal with this anymore". I carried the mattress down four flights of stairs, arranged and paid for disposal myself.
Review by Quirina3 months ago
Team from Alliance Van Lines was extremely competent, professional, and courteous. They moved furniture to my new 2nd floor flat which were having stairs and without complaint. They took time and concern to wrapper every piece of furniture and I never noticed them bump or scratches on objects while they moved about. They disassembled and reassembled some of the larger piece of furniture as well. Moving is always an extremely stressful cognitive operation but these guys really helped take the edge off. Thank you!
Review by Charisa3 months ago
Alliance Van Lines is NOT a moving company. They are a middle-man who will lure you in with a carefully cultivated online rating then sell your move to a cheap low quality carrier and absolve themselves of all responsibility for delays, damage, and even breach of contract They will attempt to keep you from reading the contract by offering you discounts for signing while still on the phone then rush you through the process. My mistake was falling for this trick. DO NOT simply skim the contract. Hang up the phone and read it carefully. I was never informed that they would not be conducting the move themselves. Instead they sold my move to an absolutely horrible moving company that I NEVER would had hired. Alliance Van Lines said my items would be delivered on August 12, with a possible delay of 0-7 days. It has been 21 days since then and I still do not have my belongings. I was never informed that 0-7 days was just an "estimate" and that once the carrier picked up my items, Alliance Van Lines was absolved of any further responsibility. The contract says that the estimate covers certain services, but if the carrier chooses not to provide those services, that is now your problem not Alliance Van Lines'. I strongly suspect this "young" "highly rated" company is a scam. Their ratings are either 1 or 5 and their 5 star ratings are highly suspicious, consisting of generic names and references that make no sense. For example, they often paint the picture that Alliance Van Lines has these great movers. Again, Alliance Van Lines DOES NOT employ movers. They are using phony reviews to obtain a high rating then undercutting legitimately highly rated moving companies by shielding themselves legally and selling jobs to cheap low quality carriers.
Review by Pewitt Kovner3 months ago
We hired a 3 man team to help us move today. They showed up on time and worked hard the entire time. They had a good and upbeat attitude while moving the large and heavy objects. Our new house has some narrow hallways so some care and skillful maneuvering had to be done. Which they did with ease. They never complained about having to re-wrap things to take through the hallways either. Absolutely recommend Alliance Van Lines to everybody!
Review by KLait3 months ago
Alliance van line and the team were punctual with the service provided by the company. They helped me move my households and furniture to my new house. They were very pro and unto it promptly and swiftly. They were so good working with me. The quotation was very reasonable and very interesting that it was very good in such budget. I will recommend them to anyone moving within WI and outside also.