I would not recommend Kim Miller/All County Property Management to any landlord for property management. I used her for three years hoping she would get the bugs worked out. She didn't. 1) The accounting was terrible and never got better. Reports were cluttered with corrections. I continually found lots of accounting errors totaling hundreds of dollars (not in my favor). 2) She didn't take care of the properties properly. For example, between tenants, she left the A/C on full blast in the middle of Summer running up a $500 electric bill on a vacant house of which she refused to pay any part. 3) She misrepresented a property to a tenant as having features it didn't. As a resolution to the tenant, she proposed that *I* discount the rent $1200 per year for *her* mistake. 4) When I needed to go over the management problems, she didn't have time to do it. When I asked for a meeting, she can't meet me for two weeks. 5) The repair bills from her vendors are always astronomical (e.g. $2800 to replace a water heater, $200 for a clogged drain, etc.). 6) She charged tenants "fees" that were never disclosed to me. Only when tenants complained did I discover them. Tenants were unhappy with her services. I feel All County is very interested in collecting tons of fees but not interested in providing appropriate service. Lots of wasted money, sloppiness, and unhappy tenants.
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