Ordered online with no problems at all. Received my SLA lawnmower battery safely and in good time, also at a much more competitive price than I found elsewhere. I've no hesitation in recommending them and will buy again.
Review by Priko4 months ago
Ordered a new power supply for a Toshiba laptop from Allbatteries. Took them over a week to deliver an adapter with the wrong connector and the wrong (Continental) lead. Avoid.
Review by Curtish5 months ago
Placed order on 21/01/19, after several excuses about an alleged large number of orders causing a delay, they finally sent me a shipping advice with no tracking info or anything!
To date it still hasnt arrived in the UK never mind on my doorstep!
Edit to add...my order finally arrived today 04/02/19.
Luckily I was at home to receive the parcel because I had no tracking or delivery info whatsoever!
Review by Gran Kingwood7 months ago
1 star is too high a rating. I wanted batteries and a double charger for my Canon EOS 4OOD camera. I telephoned allbateries.co.uk to ensure that the charger was the right one and that it would charge the two batteries out of camera. The package arrived very quickly with the 2 batteries but not the charger (all I got was the charging block for the charge so I could not charge the batteries. I wrote to Allbatteries and asked for a full refund, stating the reason. I posted the package back to them and they received it. I am still awaiting my money - they say they have refunded it but it has not appeared on any account I own. I would not recommend this firm if it was the last one on Earth and I certainly would not even rate it as 1 star. Michael. PS if someone gets back to me to complain about the review, I would like my money back!
Review by Zabrina11 months ago
Replacement Samsung S5 battery working better than expect. Great service, thanks!
Review by Jusic1 year ago
Bought a battery to power my gas fire.When it arrived it was wired up to a terminal incorrectly.I returned battery along with photo of old battery showing correct wiring. This is when the fun starts. Allbateries returned the battery with a photo showing that the terminal had been tampered with, accusing me of tampering and stating they could not replace.I sent them the battery back assuring them that i had not touched the terminal and that it was obvious they had tried to alter the connection to the terminal. they once again returned the battery with no letter of reason for return ALLBATTERIES ARE A BUNCH OF COWBOYS DON,T DEAL WITH THEM
Review by Irvonne Watterton1 year ago
Allbatteries wanted £42 to deliver 2 small coin cells worth £2 to Jersey, Channel Islands
Review by Namo Eralp1 year ago
I ordered a replacement battery for the weighing chair scales at a care home on the 23rd of August. Delivery stated 2-4 days. It cam from France and on the 29th DPD advised they would be delivering (already late). It never arrived, so I tracked it on DPD website, they said they couldn't deliver, not enough contact details, (name/number). They tried again on the 31st Same result and again on the 7th September. I tried having the delivery changed on the DPD website to one of their drop off shops and was told it had been accepted. On the DPD website was informed on the 11th they were returning the package to France. I called All Batteries who had a completely uncaring attitude and aske what I expected them to do, I said deliver me a battery as per our contract. She said she would arrange another delivery. I asked that she make sure she gave the full details to whoever in France ( I had put full details inc name and numbers on the delivery address) to ensure it didn't happen again. Today (19th September) still no battery, called all batteries, apparently the girl hadn't put a re-delivery on the system, it's now going to be another 3-5 days.
Well all batteries, you'll be getting an invoice from me for a refund of the expedited delivery cost.
All batteries are really not the best to deal with. Have now also placed an order on Amazon, guess what, they can get me one in 3 days.
Review by Ileane1 year ago
I needed a battery charger. Saw one on this website, reduced price for Black Friday. Looked like a bargain
All Batteries is a UK company, and I'm a UK customer, but needed to buy a universal adaptor before I could use it. It ended up not being a bargain at all.
Wish I'd bought the one I saw in Wilkos instead.
Review by Graham P1 year ago
Ordered and paid for a battery on Feb 3rd, battery still not recieved! Tracking information as of the 12th states the battery is still in France! I was not told by Allbatteries.co.uk that it would be coming from France and have had no explanation as to why it took 3 days for my order to be dispatched or why I haven’t recieved my order in the stated time! Avoid at all costs!!
Review by Camelin1 year ago
Had a faulty battery on a previous order but they refunded it with no fuss.
Review by Cresswind1 year ago
I ordered a motorbike battery for a friend. There were a couple of mix ups but I rang and spoke with Cara who sorted out the problem really quickly. I had been charged for 2 batteries but the refund was in my account within timescales. Thank you Cara. My friend says the battery is working brilliantly so all is good.
Review by Jcynne Poritsanos1 year ago
My email to them -
"Comment: I wish to purchase 2 camera batteries for a Pentax Optio SV, totalling £9.80. I note that the delivery charge is free on orders above £9.90 Would the charge still apply despite the 10 pence difference? Thanks in advance."
Their reply -
"Unfortunately the delivery charge would still apply as the website cannot process free delivery orders under £9.90 sorry for any inconvenience caused."
For 10 pence short of a free delivery I'd need to pay as much as one of the batteries. Really? Are they that hard, lacking compassion and understanding? And unable to override the system?
Two camera batteries that weigh next to nothing can be popped into a jiffy bag for a couple of quid. But too much policy and not enough empowerment to realise that a customer has been lost.
The laughable part is their auto-signoff on the email........
"Please feel free to share your experience with us by leaving a review on Google reviews or on any other platform of your choice."
Review by Leydy Melgaard1 year ago
Waste of time....batteries are despatched from a warehouse in France to a depot in the uk from which they are then sent out to customers and the tracking details become live.
As a new customer i was less than impressed that my order was sent back to the warehouse leaving me with a vehicle off the road for over a week and having to claim a refund and source an alternative supplier.
Allbatteries offered no explanation as to why the order was sent back nor any form of compensation or even an offer to expedite a replacement on an overnight courier which is the very least any self respecting company would do, very poor service and i won't wouldn't recommend this company however , i managed to find a replacement from a very friendly and knowledgeable MDSbattery.co.uk delivered next day and for £12 less!!
Review by Dirothy1 year ago
total rubbish not even based in the uk
tracking information is a lies
the reason the give for getting you a order out that should take 2 days max is a total joke
avoid like the plague
Review by Lain1 year ago
Great service well packed super fast delivery happy and will definitely use again A******
Review by Laurentia1 year ago
Excellent transaction and speedy delivery many thanks Allbatteries
Review by Danicka1 year ago
Slow to arrive & sold as fitting a Golf Buddy Platinum but battery too large for the device.
Review by Marshay1 year ago
Easy to find the scooter battery I needed, and arrived within 3 days!
Review by Luben1 year ago
Good service, perfect replacement
Review by Rentokil1 year ago
thanks , it was quick and easy , will order again
Review by Garlen1 year ago
Ordered battery for seadoo jetski
Arrived very quickly and all good
Good product st competitive price. Great service thanks
Review by Bickmore1 year ago
Worked fine, correct type
Review by DRouse Stupp2 years ago
I was pleased to receive the replacement battery for my faithful Nokia 710 phone which i have been using for over five years. The original battery would not able to hold its charge for any more than a few hours any more but i wanted to keep this phone as it is small compared to "modern" smart phones and very convenient to carry around descretely
Well, on installing this replacement battery my phone is now back to how it used to be and i take it out with me knowing that the standby capacity is back to what it used to be (5 days)
I am happy to recommend this supplier and its brand of generic batteries for my phone.
Review by Indea2 years ago
Excellent service, speedy delivery. Will use them again. Thanks