I finally got a chance to purchase a Stratford 12-ft x 8-ft storage shed. The technician came out to install it and it only took him one day. It would have probably taken me a month if frustration had not kicked in. It has just what I need. I can move around and actually stand up without bumping my head. I can now organize things and get on with my chores. Very nice.
Review by Tinate Klymko6 months ago
Bought two Polywood chaise lounge chairs from All Backyard Fun. They were a great price and I hoped for the best. One chair had a small problem with the back bar not setting right. I contacted ABF and they handled the problem promptly with the manufacturer (where the cause of the problem was) and replacement parts were immediately sent by the manufacturer. I could not be happier with the product or the customer service. You are in good hands with All Backyard Fun and the Polywood chairs are amazing and made from recycled materials with an excellent warranty!
Review by Jhinuk2 years ago
I bought several pieces of Northcape Bainbridge outdoor furniture online, which I thought was risky given they were on the other side of the country from me. They came through with flying colors, starting with a personal "thank you for your order" note from Jolene. When I didn't get one of the pieces with my delivery, I immediately called the store and Harry told me exactly how to handle it. I now have all my furniture and couldn't be happier with it. It's beautiful and so comfortable! And Jolene's communication was top notch! I'm sure to order again from them in the future!
Review by Yishan2 years ago
Easy to work with, wonderful products. I love the fire table! I would definitely recommend!
Review by Tsit2 years ago
Excellent Customer Service!
Plan on ordering more in the future!
Review by ShuBen2 years ago
Great looking, high quality furniture. Excellent customer service and follow up. Very satisfied and would recommend this to anyone looking for backyard furniture and fireplace accessories.
Review by Skiamach Marinheiro2 years ago
Have bought a few things including an awesome 48" granite fire table. I felt like the price was great also. The table required no tools to install and was made in America which I really appreciate. Products showed up on time and well packaged. Never had an issue so that's deserving of 5 stars
Review by Montakarn3 years ago
Jolene and Heike delivered and set up my Oriflamme firepit, gave me operating instructions, and were the nicest people. Follow-up on detecting a gas leak when we installed a second propane tank saved time and energy as we were able to fix the blame on the faulty tank and not the firepit.
Review by ECoulter Sudeesh3 years ago
Purchased a granite fire pit table and was extremely pleased with the unit and the customer service I received. While trying to make my decision I called and talked with many of the staff at All Backyard Fun as the cost of the table is signicant and I wanted to be sure it was want I wanted. Everyone there was incredibly helpful and very nice. I had a mfr issue once I received the table and All Backyard Fun handled the issue promptly and was a joy to work with! I would absolutely order again from All Backyard Fun and have already recommended to my friends and neighbors!
Review by Shaseli3 years ago
First off this company sells equipment and attachements that do not work together. You can buy a large fire ring and they will sell you the ring and an kit together. Though the kit will not work with the ring. The kit includes a valve that will only connect to a 5 gallon tank. That 5 gallon tank can in no way possibly supply enough propane for the ring. They did not mention this when I called and asked for recommendations. Why tell me I can use a kit that I can not use?
Next, I returned the fire ring to the address they provided and they stated they never got the fire ring. Where is it? USPS verified it was delivered and signed for at the address they gave me. No refund. This ring cost me almost $300! They have not tried to work with me and I am very upset of the poor service!!
Review by Ijas Hamsgrey3 years ago
I spent many hours searching the web for a "Fire table" and then I came
across All Backyard Fun's site. It was very easy to read, the photos of all the great products were great and I found exactly what I was looking for.
Before placing my order I talked with a most helpful customer service person as I had a deadline delivery date I mind and they expedited my order and it arrived with 2 days to spare.
The workmanship and beauty far exceeded my expectations. I would also like to thank Oriflamme for a GREAT product.
I would highly recommend All Backyard Fun and their Oriflamme product line to anyone!
Review by Tonzel Zubraski3 years ago
I am very pleased with the purchase of our Fire Pit.The price was cheaper than the ones we looked at in our area. The costumer service was very prompt at Emailing billing and confirmation of when it should arrive. Could not ask for a better serviceand product. Thank You
Review by Millerntor3 years ago
There are many choices of companies through which to purchase a product on the internet. What distinguishes this company from so many others is 1.) They sell a fabulous product with the Oriflamme tables and most importantly 2.) they have customer service like we used to expect but have somehow lost in the digital era. When you call the store, you actually speak to a person, no phone tree. They quickly pull up your account.. They treat you like you and your order are important. They deliver prompt service, and they stand by their word. These "old fashioned" values are what set them apart from the crowd. Without hesitation I would order through this company again and I encourage others to do the same. You won't be disappointed!
Review by HNash3 years ago
I bought a beautiful propane fire pit. When calling to question delivery day, they said they would check where the driver was and when he would deliver that day. They called me back within 5 minutes with a time. They were also very helpful when I called to inquire about the size and heat output. I would buy from them again!
Review by Ceciel3 years ago
Delivered on time, easy to put together, and works well.
Review by Kugu3 years ago
I ordered an Oriflamme fire pit from All Backyard Fun. I could not have been happier with this product as well as the service from this company. The fire pit arrived very fast. The freight company who delivered it was very good as well. The only complaint I have is that I have not yet received the cover for the fire pit which I ordered. It is on back order which is not All Back Yard Funs fault. All and all the experience I had with this company was excellent. I would do business with them again in the future.
Review by Suriafur Eenige3 years ago
Great experience and great to talk with ordering.
Review by Childwall Nkompela3 years ago
What a great company this place is! We've had such a great experience with these folks starting with the Home & Garden show several months back. We've bought quite a few pieces from them & are very pleased w/all of it. They were easy to work with when we wanted to exchange several pieces for other pieces & upgrade some chairs. They have been great at keeping us updated with the status of our order & their customer service is 5 stars! Their delivery team was TOP NOTCH also 5 stars - the best we've ever had!!! Absolute kudos to those guys! I HIGHLY recommend this place & their furniture! GREAT JOB & thank you so much!!!!
Review by Amtheystgirl3 years ago
We are very pleased and Happy with our new Fire Table! Well built and would highly recommend!
Review by SmartStars3 years ago
Easy to work with Competitive in prices. On time delivery. Don B
Review by SashaMcK Pennyweather3 years ago
I was on the hunt for an awesome picnic table for our newly-remodeled backyard -- preferably something in recycled plastic, that was round and seated eight people. All Backyard Fun had exactly what I was looking for, the online order process was simple, and my item was delivered quickly and in perfect condition. The FREE shipping was also great. I'll definitely shop the site again.
Review by Anderton3 years ago
The product arrived in good condition, was packaged well and easy to assemble. I was not pleased with the freight company that was hired. The ship window was noon to 6 pm and the product arrived in the at 5:30. I asked the freight company for a shorter window and they would not comply. I live alone so I had to take 1/2 day off work for this delivery so whatever I saved on this purchase was offset by lost hours at work.
Review by Shrujal3 years ago
I was very happy with the prompt delivery and the product is beautiful. I have been enjoying watching the fire in my backyard. The product came exactly as advertised and each piece was well packaged so that nothing was broken. I would certainly use "All Backyard Fun" again for my backyard furnishings.
Review by CWoodhouse3 years ago
We happened into the store on a lazy Sunday after reading an add in the paper and left with new patio furniture, a gorgeous fire table and some turf for our potty-training dog!
Thank you for the help and communication and delivery!
Review by Aldevianka3 years ago
We love our table!!! Only one glitch. The first table top was broken at delivery. I called Stephanie, she handled everything and we received the second top in 3 day. Good job and nice people to work with. We will shop there again