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Review by Sarah Harrelson1 year ago
Okay to be fair the pins are pretty awesome looking. BUT totally not worth the stress of getting them. We ordered on June 7th with a guaranteed ship date of June 27th. Fast forward to July 3rd and after multiple frustrating phone calls with the two customer service reps at All About Pins I had zero information about the location of my pins. So stressful. We were leaving for a Florida tournament on the 5th and the pins were somewhere in China on the 3rd! At no point did the company assume any responsibility for the screw up. At one point one of the two reps said she'd call me back ASAP and when I finally called them to follow up I was told she'd left for a vacation! OMG. I had to spend hours on the phone with fedex to get these pins. They arrived a day later than the date All About Pins guaranteed was the latest possible date I'd receive them, delaying our road trip by two days and forcing us to make the long road trip in one epic push. Zero apology from the company reps.
If you're still willing to order from these people after reading this then make sure you tack on minimum two weeks to whatever ime frame they claim they can meet. And don't expect any kind of help or compensation when things go wrong. These dang trading pins have taken years off my life.
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Burntwood Circle 14798