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Review by GWNN Austin2 years ago
My group has used this company for the last 3-4 years without issues. This year, we had an entirely different experience. We did not get our pins in time for our event. I called and emailed All About Pins every day two to four times a day from Monday to the day of our event which was on a Friday. We kept getting the same excuses which were "I'm sorry for the delay we are waiting for to hear from the factory" or "We are trying to locate the UPS tracking number to see when it was shipped." It was a bunch bs. They never admitted they screwed up. We got our pins four days after the event ended and asked for a refund. Alex said she would work on it. We haven't been refunded and they refuse to answer our emails or return our calls.
We will never use this company again.
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Burntwood Circle 14798