i still have not received my SIjoint belt that was ordered 2 whhks ago and which you charged me +/- $10. to deliver.
Review by Nato1 week ago
The wedge seat cushion with removable pommel was effective in helping my Mother’s seating position in her wheelchair. The cushion dimensions were not available on the website, specifically front edge thickness of 3 inches which tapers to 1 inch at the back.
Review by Margelis2 weeks ago
Product was good ...
Packing of the items was terrible. The boxes were all beat up and ripping apart. Therefore the product was hanging out.
Review by MHShokuhi2 weeks ago
Review by Lokies3 weeks ago
Product good, delivery slow
Review by Dhaniyah3 weeks ago
This is the worst, bought their top of the line brace for wife who has drop foot, Came in a ziplock bag, ridiculous and diid not fit at all.
Attempted to return, no can't..because you opened the bag. ^00+ dollars down the toilet. Never buy from them, terrible customer support.
Review by Arkena3 weeks ago
Great products and great customer service.
Review by Loryann4 weeks ago
My feet do not hurt as much when I take them off.
Review by DaHa1 month ago
Good product shipped very quickly. Warning for Canadian buyers though, I was hit with a $54CDN C.O.D. customs charge when delivered.
Review by Filmus1 month ago
I order orthotics for everyday wear. Order fulfillment is phenomenal! The order always arrives so fast I wonder if you have ESP. Thanks!
Review by Fundbox1 month ago
Still waiting for someone to contact me about my shipment that incorrect. They said it would take 5-7 business days to email me how to make the exchange. I have two more days to wait. Shouldn't take that long to inform me how to handle the exchange.
Review by Jabier1 month ago
I’m always happy with both product quality and customer service. They always have what I need, when I need it and at a competitive price.
Review by Novia Mortoo1 month ago
Instructions for the heel cups are inadequate. I need more understanding of the heel cups I ordered. I have called and emailed but no response yet. So, I have not installed them yet.
Review by Telena1 month ago
thank you for your delivery it was p-erfect
Review by NedraK Haefcke1 month ago
Never received anything
Review by Faziullah Solomaier1 month ago
The two night splints seem to work okay for me. The velcro is very strong and holds tight. I had a little issue with a couple of toes hurting a bit last night. Perhaps I had it too tight. With my aging and having arthritis and deformed joints in my toes with bunions, getting a perfect fit is probably impossible. I do think these 2 splints will help me for awhile. Thanks, Diana
Review by Traicovici1 month ago
I was promised I would receive an email with a return label by Tuesday to return the item. Your webpage was misleading and hard to order your desired item. Please send me the return label
Review by Greengoddess Sermanni1 month ago
The item I purchased was great. The only thing I would like to see is communication after my purchase. A “your order has shipped” email with a tracking number from usps/ups/fedex would have been helpful so I could track my order. I even signed up for an account and there was still no way to search this information on the website.
Review by Tahron1 month ago
I ordered the #510346 Custom Thumb Splint, and it is not only much smaller then it appears, it in NO way inhibits the movement of a thumb.
Review by Baqer1 month ago
This the third time I order
No respect for time
No respect in answering e-mails
Delay on shipping with out tiling you
No tracking you will receive
Review by MakeDigitalCoins1 month ago
I live in Montreal ,Canada. You had accepted my order for the visco spot heel cushion , and you had processed the payment and it went through. And suddenly I understood that you can not deliver this order to Montreal. I’m wondering why did you accepte the order in the first place and why I did not receive the credit for the payment
till now. Can you please explain this to me .
Review by Kuskusek1 month ago
This is considered a very trustworthy company . The Dermasaver forearm tube , dermasaver leg tube and shin tube were huge . I tried multiple times to reach them to return the products and hung up in frustration many times . E- mails went unanswered. When I finally got through , after a 25 minute wait again, I was told it was too long after the order and they would not accept a return .
Review by Eezcare Chauchoy1 month ago
It's been 14 days since I placed an order. Not only have I not received it, I have heard nothing about it from AliMed. I emailed them for status but no one replied to my email. Very poor Customer Service.