Alienware Reviews

Here's where I have to eat crow. After a long withdrawn problem with them, They finally called me back and replace the software I was promised. But there customer support is a bit lacking.

Alilenware was great back before they were bought by Dell. Now they are nowhere as easy to work with and it seems like their PCs are more cookie cutter instead of the awesome custom PCs I used to get from them. I would still use Alienware but they arent the best anymore.

Their laptops are decent. but not built strong, and very loud

While Alienware offers good gaming rigs, they are a bit overpriced for what's offered as a whole. Reduce your prices a little bit and you'l have more sucess, without a doubt.

the hardware is very good, but the specs and price is a bit too much.

Before Dell bought alienware that was the only computer I used to buy. They had the top notch graphics cards and hardware. In recent years I still bought alienware through dell.com and have noticed a steady decline in the value of what I am buying. They are no longer the top of the line machines but instead are just about equivalent of the Dell XPS line but at a higher price. At this point, I would skip on buying alienware anymore unless you really want that big alien face on your laptop. Even HP with their envy line of pcs can easily match what alienware is putting out these days at a fraction of the price.