I booked a Kilimanjaro climb and safari with Pallav a few months ago and the experience was a very pleasant one. The service is amazing - I received responses to all questions within hours, I did not feel as though I was being pressured or persuaded to book through AlienAdv and Pallav continued to provide support after the initial booking. I would definitely deal with AlienAdv and Pallav again.
Review by ScottFischNJ Serwack2 years ago
Hello. I feel so lucky to have found Pallav at Alien Adv. I had the most amazing vacation in Tanzania. The companies he recommended for Kilimanjaro, Safari, and Zanzibar (Popote and Amo Zanzibar) provided incredible experiences and professional staff. I always felt safe and truly cared for. Two very important things as a female, solo traveller. Pallav also quickly responded to all of my emails...and there were many. I could not be happier with the service and prices provided. Thank you Pallav for making a trip of a lifetime truly spectacular.
Review by Chilled Tannery2 years ago
Great experience with AlienADV, and Pallav in particular!
Limited review because I haven't gone on my trip to Tanzania yet - but Pallav was extremely helpful, knowledgable, and accomodating; I really liked that he replied to my emails promptly. For reference, I booked a 2-day safari and 8-day Lemosho hike. Highly recommended!
Review by Canaganayagam Chirilov2 years ago
Very helpful and caring.
Review by Heirmaked Silveri2 years ago
I was very impressed by the personal help. They were very patient and made the booking process very smooth, and they were able to answer all of my very specific questions. I would use them again.
Review by Sidou Athanassiades2 years ago
Pallav was very helpful in setting up our trip. Responses were very quick and precise to the questions we asked.
Review by HelloGo2 years ago
Excellent. Everything was very prompt. They even followed up by calling me to ensure I was getting exactly what I wanted. Thanks a ton guys. Will definitely book tru these guys again. Cheers.
Review by Mirhan2 years ago
precise and responsive!
Review by Patrecia2 years ago
They got in touch with me right away and helped me plan an epic vacation. I can't wait to go on this one. It will be amazing and I wouldn't have been able to get this together on my own.
Review by Cheyel2 years ago
Even after I got recommendation from AlienAdv, I surfed internet for more options and facilities and finally ended up with AlienAdv as it had all what I wanted with in my budget, the staffs respond to my emails within minutes, I asked millions of questions and got immediate clear explanations, usually it's not easier to customise your trip to countries like Tanzania, but with this company I could, you can customise your tour with multiple options and get immediate response from the staffs. Thanks to Pallav, the person who handled my requirements.
Review by Mereille Promwong2 years ago
I feel very confident in my choice!! I cannot wait for this adventure!!
Review by RachelLee Bocancea2 years ago
Great options and beyond helpfull service!
Review by SylveeSE2 years ago
Working with Pallav was great. He took the dates that I wanted into consideration and immediately found me several options. He then was able to answer any questions that I might have.
I was also impressed that he consistently communicated with me right up to the time that I arrived in Tanzania and made sure that my trek went well. Overall, I could not recommend Pallav more highly.
Review by Solbi Sincoli2 years ago
Fantastic service, can not recommend them highly enough. Thank you for taking the time to help me organise a once in a life time trip for my husband.
Review by Pedrosa2 years ago
Excellent service, quick to sort out a problem we had and great communication.
Review by Renada Gerisch2 years ago
Pallav has arranged climbs of Mt Kenya and Kilimanjaro and a short safari for me through Chief's Tours. He and Adidas from Chiefs have been very professional and have answered queries promptly and fully. Of course the real test is yet to come. The review after the trip will be the one that really counts, but I feel confident of a desirable outcome.
Review by Dornida2 years ago
This is my second trip with AlienAdv. I will continue to use their service for my next adventure as well.
Review by Rijke2 years ago
Pallav was very patient and help with planning and guiding us through each step of the booking process. Gave great recommendations and took everything we asked him into account. Made the process easy.
Review by GlowifiedStyle Gröndal2 years ago
We did the 6-day trek on the Machame route with Chief Tours. There were 14 of us in our group and all 14 summitted! The guides were phenomenal - providing support every step of the way, setting a pole pole pace that enabled us all to make it to the top, and providing history and geographic information along the way. The trip exceeded every expectation we had. The porters had our tents and bags delivered to each camp site before we arrived and would sing with us in the mornings before we set off. After we summitted, they provided congratulations and high fives. The chefs and waiters prepared fantastic warm meals daily giving us the strength and energy we needed for each day's hike. Adidas's customer service was timely, informative, and warm - addressing every question and concern we had. I cannot recommend this company more highly. It seemed we had a much better experience with Chief Tours than other climbers using more expensive companies.
Review by Jerek Casar2 years ago
Very honest advice. Fast response. They went out of there way to accommodate me in all aspects. They never got irritated by my thousands of questions and also that I kept changing the plans so much. I would recommend them to anyone.
Review by Balois Minchez2 years ago
Alienadv staff replied to my emails in a timely fashion, answered my questions, and provided multiple options to suit my needs. The even upgraded me to a better hotel on arrival.
I would gladly engage your services again and will not hesitate to recommend you guys to my friends.
Review by PMdH2 years ago
I had a really well organised trip to trek Kilimanjaro. All my questions were answered promptly which was important for me as I was travelling alone and trying to coordinate my trip with a trip my daughter was on. The whole process was made easy and was excellent value for money.
Review by Integrale2 years ago
Very good, they took care of everything and booked into very good accommodation.
Review by JimFord Wahaj2 years ago
Only 4 stars at present as I have not yet been on my Kilimanjaro Trek. Booking process was very easy and they answered all my questions very quickly. As a solo traveller I was worried about going on my own but they have put my mind at reast and I'm really excited to go to Africa!!!
Review by Sadlesea Graviett2 years ago
Pallav at AlienAdv.com provided us with lots of adequate information and recommendations - resulting in a great itinerary for our Kilimanjaro trek and safari. We are confident that the service level will continue once we arrive in Tanzania, and are very excited about our trip.