I am very happy and pleased with my store built by the amazing team of the custom store of Alidropship, from day one I knew who will be the pilot of the project, they are very responsive and knowledgable on every detail I love the Logo, the promo video, the store set up, the plugins and their functions thank you very much, *Alidropship team..*, I would recommend it 100%.
Review by Glefa Molitorisz1 month ago
I purchased a custom store but all the while I was busy with other work, being pregnant, and all that other stuff. Elena, my manager, kept me updated and told me what I needed to do. She answered my questions and before I knew it, my site is ready. The site looks good and professional. Plus, you get free updates/support in the future. I would really recommend.
Review by Farwell1 month ago
This review should be one of the most honest, practical, and recent experience I had with AliDropship.
Important things to keep in mind before making your purchase of a customized online store from AliDropship:
1. Terms of Service: Read it! They offer ZERO refund if the project after completion was not as satisfactory for you as they promise or described in the packages page:
2. Communication: They use SKYPE not for voice/video calls but for texting to hold you accountable for the mess they are creating for you.
2.1 Basecamp: They use this tool as they claim to keep you
informed of all the steps being completed, however, once you
visit the main web page of the Basecamp, the only feeling you
will have is feeling LOST and saying " What the heck am I
doing here". Its just a total mess. Its totally useless and
2.2 The account manager "Anastasiya" was either a basic English
speaker or she doesn't really care about what I wanted as she
only cared about fishing the project not matter with the cost
was and ignored my important concerns not matter how many
times I repeated it for her. She will be probably your account
manager from hell.
2.3 After the third week their CEO "Yaros" accepted to change
her and sent the senior manager "Alena" of my account
manager "Anastasiya". The surprise is that "Alena" instead of
solving my issue she was totally over the moon knowing
nothing about my case and my issue, she started to defend
"Anastasiya" claiming she is the best account manager and
that all customers are liking her so why am satisfied wit her!!!
Although I showed her the evidence screenshots that there is
a problem in the completion of the project and that its
incomplete and not as described in the package delivery page
she ironically ignored all of this and claimed saying "No! The
project is done and ready to transfer to you". Guess What! I
simply blocked her :)
3. ZERO work: They claim that you will do nothing or any type of effort. its a BIG LIE! "Anastasiya" will bombard you with forms to fill out and long articles to read. In such forms you will be asked wide open questions like, how you want your website to look like?! Seriously! How to answer such a question when the website will contain many different colors and sections/pages, they leave you with a small text box to explain a very tiresome questions that cant be answered.
4. Customized website: They claim that the website will look they you want. Its a BIG LIE! The items menu was not arranged according to the alphabetical order, yet random. I asked her "Anastasiya" to arrange it according to the alphabetical order, she replied " Sorry! our developers said they cant do it" Its the funnies most ironic reply I heard from an IT tech company. The themes they offer are very limited and not creative its just a copycat job.
4.1 Website Logo: They claim to design a special website logo for
you, but guess what ! Its way far from being special, Its stolen
indeed. When I checked the logo they designed for on google,
I was shocked to see the same logo but the only thing they did
was changing the color! Plus its the worst quality you will ever
have and you can do better than it by yourself.
5. Website: Upon the completion of the website you will notice that few logos are displayed on your website like "Godaddy.com" logo! And when I asked her why or whats the reason, she replied its has nothing to with "GoDaddy" its just for marketing purposes! So it was to deceive people.
6. Refund: After AliDropship was not being able to complete the order as agreed and did not give any effective solution. I asked for a full refund! Guess What! I got a full refund after "Alena's" refusal to do so. How did I convince them to refund me although they don't do refunds at all ! I used my ways :)
7. Your Rights: You will not find on their website what privileges you have or what are the permissible things to ask for. When I asked to change some of the products they choose for me, "Anastasiya" said you are only allowed to ask for a change five times only! I was not able to find where these right were.
It was the most painful, tiresome, mentally exhausting, unpleasant and unprofessional experience I've ever had on the internet.
If after reading this detailed review, you are still unconvinced and wants to take the risk, I advice you to buy the basic package it will cost you around 317 USD.
Dont risk for more than that amount.
Review by CustomerHall1 month ago
I bought a custom Supreme package store with 500 products added. The good experience has begun here. I was met by Sergei, and very well attended!
This was on August 29, 2019, and by the 30th I was already in contact with my manager Anastasiya Sergeeva.
We exchanged a hundred messages on Skype and the store was being modeled. All fast and correct.
After being added to Basecamp, I was able to relate to more people on the team (Diana, Yana - they had the most contact with me), but I know the team is huge and thank you all for your commitment and dedication.
Not everything they can do on their own, some things we have to do ourselves, and I recognize that some people will have more difficulties than others. As I understand a little digital marketing, for me it was easier to perform.
Today 25/09/2019 - 19 business days later, the store was delivered to me and fully functional.
Thank you very much to all the staff who worked on it and congratulations for the excellent work!
Now comes the fun part. Work with my own store. No boss and no schedules.
Thank you Ali for the fantastic experience and amazing opportunity!
Review by Ahbie Briola1 month ago
Highly recommend if you are new in dropshipping and don't know where to start. Ordered custom store and I am satisfied with results. Alidropship plugin best thing ever makes life a lot easier. Staff great always helped and gave lots of advice. The only complaint is I've asked to change font style but it didn't happened but overall happy with result.
Review by Chrismckitten1 month ago
I am really pleased with the outcome of the site.
Review by Nyiajlis1 month ago
My experience with AliDerbship, I was really happy me to deal with them, they helped me a lot and there was direct follow-up and free of charge. They have extensive experience and services to their customers. Thanks a lot for the group AliDerbship
Review by Adyg1 month ago
Hello I'm Emon. I bought one custom store and Elena was my project Manager. She and her team is very nice and helpful. They have done everything that i asked for and She helped me by providing all the necessary link and advice throughout the project and even after handover the website. It's been a great experience out and out. I saw few bad reviews as well. Just wanted to say that, they didn't pay me anything for writing this review. I'm the one who willingly posting this review. It's been a great journey so far and I hope it will continue. Thanks... :)
Review by Tacomuncher1 month ago
I would like to start by sharing that I am not a Technical person. And that I don't have extensive computer skills. The Knowledgebase has been a terrific source of information and has been able to help get me started in the right direction. From Editing a particular theme to Transferring from 3rd party Hosting to AlidropShip Hosting. And if I haven't been able to find the answers I've reached out via the chatbox on that particular page. I recently had the pleasure of dealing with Sergey in Technical support. I had a problem that I just couldn't work out, but with patience and kindness not only was I able to work through the problem, and able to learn. And this is all thanks to the outstanding service provided by Sergey. He went above and beyond what I expected. He took the time to help me learn and work through my problem. A Massive thank you to Sergey.
I am so very thankful for such a positive experience. I believe if you are open and willing to learn and ask help, help will be given. Just don't be afraid to ask for help. I highly recommend AlidropShip to anyone seeking to get involved with DropShipping.
Review by Nichcha Bethe2 months ago
Very usefull tool! Has interesting customizations and os Very practice! I do recommend!
Review by Pallaerts2 months ago
Easiest way to make a start in ecommerce. Perfect support. I'm very happy with a choice. My personal manager Ekaterina Erzhegitova helped me to go through all process. And i got the shop of my dream, that already generates me profit!
Review by Pelotinha2 months ago
I had a great experience with people from Alidropship. They made my e-commerce store really beautiful and functional in a short amount of time. They even adviced me on many issues that I had about my business.
Plugins that I bought from them are excellent! Timesavers all of them!
I would definitely work with them in the future.
Review by Aureliana2 months ago
I am happy with Alidropship plugin.
Review by Renorail2 months ago
Three start for the plugin because it's really awesome plugin and i recommend it, but the why not 5 stars, because the 2 stars for the very slow reply from the support, and sometimes when you are working on something related to the plugin or their hosting, and need an answer you may get the reply next day and you will not be able to work on your website till you find the solution from the team because on internet only some information you can get but not about your concern, So i just suggest the team to get more employees to work for the support ..
Review by Weigel2 months ago
Absolutely amazing service from the word go till end! The whole team is brilliant! The whole journey of around ‘under 10 days’ from my very first phone call to enquire about the service they offer till now where my webstore is totally ready to be launched has been so pleasant and smooth. They have created such a stunning custom store for my dropshipping business! My dedicated manager is incredibly awesome! She has helped me understanding each and every step so well and the work she has done on my webstore is remarkable! I couldn’t have got a better webstore from any other developer anywhere in the world the way Anastasia has created it! Thankyou so much Alidropship, I honestly and highly recommend you to everyone who wants to join the e-commerce world but has no idea where to start from. You will get in depth guidance, massive knowledge about the whole process through these guys! Anastasia-my account manager, I just can’t thank her enough for her patience with me and the way she addresses all my queries immediately and takes action on all my webstore related requests so promptly. She is absolutely brilliant!! Highly highly recommended!!
Review by Thangmalayan2 months ago
I bought the dropshipping plugin first and added it to my site, then switched to the Alidropship hosting, then got the other Alidropship addons. I am very satisfied with everything. Olga in customer service was amazing and fixed my newbie mistakes within 1 day. A few weeks in and I only have good things to say about Alidropship.
Review by Subramaniam2 months ago
Alidropship price is great. I like to pay once and forget about it. Useful and essential plugin to any dropship store!
Review by Illheart2 months ago
I was inspired by the success stories of alidropship users and tried to start my own. In this month I understand that I already had regular sales and clients. It's a hard business, you need to learn more, work more, experiment more than others. But I'm happy to be in dropshipping and I'm happy Yaros made alidropship. All of the alidropship solutions make my dropshipping life easier.
Review by Rosiey Pratomo2 months ago
Very good Service.
A person is dedicated to your store and make you understand everything.
Review by Kimberley Morgan Mukatawa2 months ago
I would like to thank the Alidropship team for providing customized store service. I like my new store and I'm in full motion to start dropshipping with it help
Review by Hendy2 months ago
Yaros contacted me and he fixed it very fast, in couple of hours.
At the moment I have to use php 7.2, as Yaros explained the alidropship is compatible with php 7.3, but the necessary plugin for it - IonCube Loader, right now is not very compatible with php 7.3. He said he will test some things and will let me know as soon as php 7.3 is available. Plugin is great and Yaros also, but customer support not so much.
1. Customer support answers once a day, even if they are online they will simply ignore you till next day to waste more time of you.
2. They asked my wp-admin and cpanel details, after looking into it they said it is not their problem that my site experiences error 500 as soon as I activate their plugin. They said it is my problem with my host and offered me their "Service Configuration" service for 40$ an hour or to switch from my SG host to their Hosting servers.
3. I contacted SiteGround before contacting alidropship and they debugged and analysed the error and it was coming from alidropship.
4. After I wrote SiteGround's response to alidropship regarding error 500. Alidropship support went against themselves and said the following: "We have lots of clients with SiteGround and without 500 error, so I guess issue with your account settings."
This all happened after I updated my php 7.1 to 7.3 for faster website. And Alidropship states that it is compatible with php 7.3 so It must work. My ecommerce website is down already for 7 days and will be at least for a day more, because they answer once every day, however I have started to doubt that they will do anything as they simply try to shrug me off and point their issues at everyone else, and sell their services.
Review by Gasoline2 months ago
I am really happy with plugin as I used other but this is best ever I used I am thankful that buyed plugin from here even customer care is nice the way they talk thank you alidropship.
Review by Kariena3 months ago
Excellent company with great employees
Had a great experience with ordering there custom store... Reliable project managers
And fast customer service.. Definitely recommend this to all aspiring dropshippers around the world
Review by Ms Clarke3 months ago
Like the shop. Was hard work with communication at times. Had a problem, But the service team have fixed the problem in a couple of days of contacting them. Fingers crossed. Looking good now. Even the CEO got involved yaroslav nevsky. So I will have to give them full marks.
Manager Tatiana Krupina.
Review by Verlan3 months ago
This is the Best Dropshipping Plugin.
The Support service is also the best.
Its easy to use, save me tons of time and work, full of options to configure, and something no other plugin imports: reviews! with all their profile pic, uploaded images, and translated.
Great job thanks