We collate all the best reviews from around the Internet so you can view them in one place
Review by Donald7 months ago
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Review by The V8 months ago
Very clunky copy of Google cloud service, impossible to opt out of the free trial which turns paid after 90 days. Don't waste your time
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Review by Serah8 months ago
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Review by Ganja Estates8 months ago
I have got a lot of failure from this site, couldn't get the product I ordered for till now, I recommend (ganja-estate.com) because the have never let me down so everyone should give them a try and see for yourself.
Review by donaldwebb5868 months ago
I have got a lot of failure from this site, couldn't get the product I ordered for till now, I recommend (ganja-estate.com) because the have never let me down so everyone should give them a try and see for yourself.
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Review by Awais Rehman9 months ago
i like it is first web link that alert about scammers webs
Review by Sam10 months ago
i have been refund
thanks
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Review by rex terians10 months ago
i got scammed.
got a Free trial account from an advert, created an instance, tried it out for 30 mins, stopped instance. next month i got charged 60usd. told me "disk" and "bandwith" usage on a stopped instance. stay away. tons bad review out there, trust those bad reviews
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Review by James11 months ago
Amateurish imitator of other cloud providers. Numerous problems, slow dashboard, password policies not in keeping with recent guidelines. Don't bother; there are plenty of better options.
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Review by zoom Box11 months ago
Hi, Alibaba cloud is the worst server in the world. Many hidden charge, too much complicated and no customer support as well.
After hosting in Alibaba cloud it seems in a trap. Never try their service.
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Review by Shane Zn11 months ago
I would give it a 0 if I could. Stay away. Words can not describe how bad they are. Their software is faulty: SMS does not come through, Credit cards do not debit, authorisations for Cards do not happen, their support people are clueless and tries to push blame onto others. I wasted 5 hours with their support - never again!
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Review by med bouzid1 year ago
Don't waste your time, they claim that they have a free trial, but once you sign up you get a message that you are not eligible for the trial... when you contact them they will tell you to send tons of documents including your ID or passport... and your bank statement, etc... they are terrible and big chance they are selling personal information, by reading all the negative reviews I am now sure that's I did a mistake by wanting to give them a try, I should do a research before even waste my precious time waiting for a ridiculous reply where they just want personal info, I deleted my account immediately and I regret the energy and time I spent going through their buggy website which is hard to use anyway. Is that the cloud of Jack Ma? it seems that everyone who get rich they forget from where they came in the first place, and forget that without the people he would never arrived at a such place! am so disapointed.
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Review by suema1 year ago
Why expensive
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Review by Haru1 year ago
The internet from alibabacloud is really really bad, after you open ticket with them, they will just say "ITS NOT OUR FAULT" instead of checking the problem. They just push the problem to someone instead of fixing it.
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Review by Neil Williams1 year ago
Spam email with no click and cancel.
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Review by Daisy Smith1 year ago
Great company,will support you by your side
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Review by berkcan1 year ago
website is really very complicated, please stay away from this website. They trick you into being a member with a $ 300 trial loan lie, and they never make the trial.
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Review by ed Rdz1 year ago
I recently signup with alibaba cloud and choose a basic server (1 vCPU, 2 GB, smallest HDD, 10mbps) and choose pay as your go (just for some tests), I don't know if it is normal that alibaba cloud charges Pre-authorization every week, I mean in my billing management console it only says $0.95USD, I know they still charge for using the hard drive, but it's a minimum, and read in their faqs they charges $1.00USD to verify is your credit card, its ok, but cmmon, more than $50 USD in less a month?
First day of signup receive this:
Sep/09/2019 Pre-authorization hold in the amount of: 10.0 USD (it's not 1.00 USD like they said in their faqs), We will release and then reinitiate the pre-authorization hold to your PayPal account after a set period of time on a recurring basis.
then this: Sep/20/2019 Pre-authorization hold in the amount of: 15.0 USD and another $10 USD same day, whats wrong?? ask for help, still didn't respond.
and a new one..Oct 1, 2019 Pre-authorization hold in the amount of: 15.0 USD
There are $50.00usd on Pre-authorization charges in less than a month, even I had stopped my instance, does anyone knows if AWS do the same??
this wasn't the best experience, nobody answers my ticket since 12 days ago, have to cancel my subscription on paypal, not recommended, If you like to receive alerts of charges to your credit card every week and nobody answers you, this is the right company.
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Review by Deal Of The Day Presents1 year ago
They lure you in with the promise of a free trial just to get your email and payment details but they offer nothing instead. I've been waiting 24 hours to get the 100 free sms to test out their platform, instead, I already paid 2 USD credit card authorization. Not only I could've sent 100 sms easily anywhere else with $2, I would have done it in 5 minutes.
Stay away
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Review by Angelo1 year ago
We give everyone a voice. Reviews are published instantly. No censoring. No delays. Everyone can share their experiences and companies can freely invite and respond to reviews.
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Review by Valentin1 year ago
I used Alibabacloud for a big ecommerce project. The support team was responsive and very professional for all the questions that arose. In spite of the demanding scalability tests, the architecture performed very well and allowed us to collect more traffic than we had calculated.
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Review by Jeremy1 year ago
Full disclosure: I currently work at Alibaba Cloud. That said, this review contains *only* my personal opinion.
First things first: there are two "Alibaba Cloud"s out there. The first is aliyun.com, the second is alibabacloud.com.
aliyun.com is Alibaba Cloud's domestic site: users sign up with domestic Chinese phone numbers, pay in Chinese RMB, and the site is available in Chinese only (the console however does support English, for some products). It's intended for Chinese users. This site boasts 200+ products and services, phone and chat support at nearly any time of day, and a thriving developer forum. This Alibaba Cloud holds a 46% market share in the Mainland Chinese market, more than the next 4 or 5 providers combined. It is a mature service that has been operating since 2009 and it is a respected brand inside China.
I don't work for that Alibaba Cloud, and chances are most reviewers here have not used it. Instead, they have used alibabacloud.com. This is Alibaba Cloud's International entity, which takes payment in USD and allows sign up using non-domestic-Chinese information (foreign phone numbers and bank accounts). This is a new, young offshoot of the domestic Alibaba Cloud and is still not at the level of maturity foreign users are used to from AWS, Azure, or GCP. It's trying hard to get there, though.
alibabacloud.com doesn't offer all the services aliyun.com does, but it offers all of the basics you need to build a highly available web application, such as CDN, object storage (OSS), server load balancers (SLB), and a managed database service (RDS). Most of these core services map nicely onto AWS, so it's easy to get started if you are an experienced AWS user.
I use alibabacloud.com every day as part of my day-to-day work and although there are occasional frustrations getting things to work with 3rd party tools like terraform, I trust the platform and have not experienced any failures or nasty unexpected behaviors.
Judging from the reviews here, one big issue people are having is with the billing system. It's true that the way we handle subscriptions is not intuitive and needs some work. What I typically recommend to customers is to *always* choose Pay-As-You-Go when starting out, then switch to subscription later, once you are sure you know what you want. This will avoid issues around buying a subscription in the wrong region, or buying the wrong instance specification and then being unable to change.
Also, if you are a new user who is using coupons for the first time, pay close attention to the *final* price listed in the lower right hand corner of the checkout page. This is the price you will pay *after* coupons are applied. Some people miss that, and end up with a surprise bill. If that number is not "$0.00", you are going to be charged.
Hope this review helps some newcomers!
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Review by shuo li1 year ago
Always been supportive, even my business is small. Definitely, I will recommend Alibaba cloud to other startups.
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Review by Camille1 year ago
Alibaba Cloud is the right platform for global cloud projects.
The cloud enterprise network allows us to have performant and stable connection between our resources in Europe and in China.
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Review by Edwin Polycarpe1 year ago
I used Alibaba Cloud to build my multi-cloud solution in a single region with Terraform. I had some issues but the support team has been able to help me quickly on some bugs on the alicloud terraform plugin. I also recommend the ElasticSearch managed service who is better then AWS !