We collate all the best reviews from around the Internet so you can view them in one place
Review by Hande Aksoy1 month ago
This company BAMBI & ALFEMO (same company i have contacted Bambi if their store open they said yes went to bambi but it was closed ! So owner of the company directed the alfemo to purchase bambi bed) has to be one of the most unprofessional firms we have ever made a purchase from.
The moment your money is taken that's where the communication stops. Of course there's a pandemic going on so delays are expected at a reasonable rate, but no communication is always a red flag. We were never contacted to tell us that our bed of choice order was never placed,
we were never contacted to arrange a delivery date-or just a courtesy call! To state that there might be some delays.
We have have had to make numerous phone calls & text to all different numbers that they keep supplying us, Some numbers they will give you to contact,person does not work for the company then 2 Days Later they will give you the same number and this person miraculously works for the company again.
it's just a joke the way they communicate or to do business,
It has been such a disappointment that I that we will never be making a purchase from this company ever again nor will anyone we know.
The Only Good Thing That's come out of this is that the bed that was delivered to us after many phone calls and delays,Which is the not correct size as they never placed our order, it’s a okey quality piece of furniture. ( stain on the bed & strap staples coming out underneath the bed it hasn’t been a month !
Contacted said they will contact back never did !
That's where anything positive about this situation ends when the bed was delivered to us the guys that did come to deliver the bed they were rushing fixing up the bed,that they did not even staple underneath the bed properly.
We have made numerous contact with the number that they have provided they keep telling us “sorry madam we will try and come back” & once you contact them again they will ignore your calls and emails.
We Were Promised a foot stool with the bed!
it's never been delivered no delivery dates been arranged. We keep trying to make contact with them them to arrange a convenient time but no one seems to get back to us,
we even went as far as to make contact with the original person that we purchased the bed of who was the manager who apparently now is in Turkey who never even bothered to place the order for the bed that we had actually paid for.
just a complete scam they will say and do anything to put a customer at ease but once your money is taken that's where the communication stops.
Despicable way to do business after you have spent so much money with them.
Sourced from Trustpilot
Alfemo is rated 1.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about alfemo.co.uk.