Called to provide update on arrival, efficient & friendly. All working well
Review by Paulseabright1 month ago
Handled the whole service call by phone, a great way to save time and money!
Review by Winferd1 month ago
I was very happy with my service, the gale I had was very nice and went through the whole system, seem to be trusted,I hope to have her again
Review by Kern1 month ago
Came on time and fixed issue.
Review by GamenTV Wolloff1 month ago
Excellent service. It was a very difficult problem, but the technician just worked right through and fixed it. Alert 360 is great.
Review by Hosbond Delzoppo2 months ago
Fast and professional service. Made sure all functions of my system worked properly..
Review by Easycashmoney2 months ago
Great experience over two years of service
Review by Oldland2 months ago
The crew that helped us today were professional and very knowledgable. Very kind and helpful.
Review by NicolaKW2 months ago
We have used Guardian for many years now and have been continuously happy with their service and response times. The service we received today from Rick was great! He took his time to explain everything and didn't seem rushed. We expect to use them for many years more.
Review by Hempress2 months ago
The process was very professional and timely. Representatives where helpful, informative, and excellent with following up throughout the process. My tech Chad was quick, informed me step-by-step, and efficient in reinstalling my system. Good Job, keep up the good work.
Review by Sukmarey2 months ago
We had a complicated issue that required replacing the existing alarm panel and key pad. Our technician Frank was great and very knowledgeable.
Review by Brendaly2 months ago
Outstanding Service! The manager of Sarasota/Bradenton goes out of his way to make you happy and satisfied every time if there is an issue. I highly recommend Alert 360.
Review by Siming Norword2 months ago
Tech called before coming, was on time, helpful and neatly completed his work.
Great service call!
Review by Chizso2 months ago
I’ve used Alert 360 for years now just to monitor the alarm and they’ve been great. Recently we moved and decided to upgrade to the doorbell camera, indoor camera & driveway camera. The doorbell camera started off doing excellent by being super clear and picking up movement it was supposed to pick up. When they pushed some updates about a month ago the camera didn’t pick up any movement unless someone actual pushed the doorbell. We missed several package deliveries because of this. Then we had our doorbell replaced and it was blurry and then went off every minute. Super frustrating! We’ve had the doorbell replaced 4 times now. This one is clearer and not sure about the functionality of it so far since we just got it yesterday. The driveway camera has been decent but even if the clouds move and there is a shadow on the ground then it records. Trying to find a happy medium here. Oh on top of all of that our smoke alarm has triggered twice for no reason. The technician had to do some re-wiring. So at this point we’ve lost faith in their products and don’t feel like we should have to pay for them until they get their software working properly.
Review by Dairine3 months ago
Zach was very patient. He was very knowledgeable
Review by Senco Wilyman3 months ago
Great experience! Our technician Jerry was very knowledgeable, efficient and absolutely a delight to work with.
After waiting almost 2 weeks for this service call, we can say we got the best and we are very grateful for that!
Review by Tarsisius Bereznai3 months ago
He was very professional and explained what was happening.
Review by DARMSHouse3 months ago
The service man was very thorough and explained it all to us.
Review by Dhali3 months ago
They were professional and on time and very helpful
Review by Yheimy Kuruba3 months ago
Stephanie my service tech was awesome she knew her job well. She fixed the problem efficiently and called me and confirmed.
Review by Westman3 months ago
Our installer was very good to explain all about the new system to me.
Review by Zidago3 months ago
Support was great fast and through. All questions,issues resolved.
Review by Bafford3 months ago
David was on time, solved our low battery issue, checked each sensor and was a joy to have such a pleasant person in our home.
Review by Boodranny Derrow3 months ago
On time! Please with the service! Thanks!
Review by Ferass3 months ago
Technician was very knowledgeable was able to pinpoint the problem immediately. Very knowledgeable about my cameras also