Quick, no back and forth, resolution to correct a faulty device.
Review by Imants1 month ago
In May 2019 I was very pleased about Alecto and I wrote a very good review with 5 stars.
But now I am very disappointed. What happened in the mean time? In May 2019 I had a problem with the outdoor unit of a weatherstation. Alecto send me a new outdoor unit.
But this unit is also causing problems now. After only 7 months this unit is also dead.
So, I can only make the following conclusion. This product is far from professional. It is not working the way you should expect.
Review by Xtal Vafai1 month ago
A month after purchase my WS-5500 stopped measuring rain. I'checked probable causes but did'nt discover anything. Emailed the helpdesk and they replyed that they shipped a new external weatherstation to me.
Review by Berlinerin2 months ago
I had a broken device of 1 year old that was replaced without a lot of hassle. Easy customer service and good products that do what they say.
Review by Ms Nicholson Steady2 months ago
Review by Nyaha Wien3 months ago
The All-in-one outdoor sensor of the WS-5300 was faulty. Contacted Hesdo Service Center. Within two hours, the handling was arranged via E-mail and a new sensor was prepared for shipment. The next day, the sensor was delivered to us. We are very satisfied with the handling, this deserves a big plume.
Review by JessieJ Balkute4 months ago
good product, good service
Review by Mannika5 months ago
Fast service and satisfied with the result. Package wasn’t lost by DHL. Instead of me having to contact DHL they offered me to send the order again without any costs. 👍
Review by Spanish Lyalka5 months ago
Very best Services everytimes.
Review by Beauj5 months ago
No questions asked service and guarantee.
Review by Bafford6 months ago
I received a new meteo-station despite the fact that the warranty of the old station was already a month overdue. Top service!
Hans de Kleer
Review by Mishaela6 months ago
Reaction from the service center and a replacement sent for a broken walkietalkie within days. Excellent service for my warranty device!
Review by Malcolmbailey6 months ago
My fire alarm was broken and even though the warranty had past, Alecto send me a new alarm free of charge :-)
So yes excellent service
Review by CrowdedHouse7 months ago
my question was answered quickly.
The person that emailed me back was very nice and helpfull.
I would recommend this website.
Review by Thoufeeque7 months ago
Review by Helenna Missale9 months ago
First, I am very happy with the cameras.
Secondly, I have never had such a good service!!
Thank you very much Emre Kara!!
Alecto is rated 5.0 based on
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