My Alpine Adventure Tour was with a fabulous group or 22 who was guided by Reinhart Hand 18/08/2019 from Zurich to Milan. The itinerary was exceptional hotels of a good standard and our guide had sufficient knowledge but felt he was just going through the motions. He forged ahead on our town and scenic walks not bothering to check on our progress at all subsequently I felt his care factor was zero. There were numerous occasions when we were taking care of situations within the group when that was his responsibility. This spoilt my tour. The guides on my 2 prior tours with Albatross were fantastic in every way and really enhanced our experience. Rinehart did not. More than half the group expressed the same opinion to me but may not be prepared to be as outspoken as I am being. Recently I met a woman who had toured with Trafalgar 5yrs ago and after I had told her about my my tour and the disappointing Austrian guide she asked his name and to see a photo, she recognised Reinhart, he had been her guide too and said she had the same opinion as I did and totally understood my disappointment. Hearing this validated my thoughts. If you would like me to expand more about the tour you are welcome to phone my Mob 0408 211 953
Sincerely Vicki Kimber
Review by Gonz2 weeks ago
The tour itinery was excellent, we lost one afternoon event at Chamonix due to bad weather, however, management replaced this item with an additional item at Zermatt, ( which they were under no obligation to do) Our tour leader Reinhard Held was very knowledgeable and the tour group became very cohesive. The general comment at the finish was, "that we had all thoroughly enjoyed ourselves and we would all miss the friendships which had blossomed during the tour." My Partner Karen and I would recommend this Albatross Tour.
Review by Awf4 weeks ago
I had a wonderful experience in such a beautiful country as Norway.
Our group was so much fun to be with. It was a wonderfully planned trip With the Lofoten Islands being a highlight. The food was always very delicious and that was important after a long day travelling especially the breakfasts. Along with most of our accommodation first class.
Review by Duridran4 weeks ago
We have just finished a 14 day Ireland Tour through Albatross. Robert our Ireland Albatross Tour Guide and Frank our driver were both excellent. I can highly recommend this Albatross tour. It was our first time with Albatross and we will certainly booking more holidays with them. We had 24 on the tour and a full size bus so we essentially had 2 seats per person which made it extremely comfortable. Most of the other customers had done 2 or 3 other Albatross tours previously, and I can see why they they have such a high rate of repeat customers. We have also travelled with Globus, Comos and Trafalgar tours before. Although the Albatross prices look expensive they are better value. There are no optional tours and all the tips are included, so by the time you add these in the tour price is the same. However the hotels that Albatross stay are are significantly better quality, plus the smaller group, 3 night stays and relaxed pace make the whole holiday much more enjoyable the other coach tours.
Thank you Albatross Tours - we will be back for some of your other trips in the future.
PS. Can you please organise a Canadian Tour!
Review by Aynet Langfus4 weeks ago
It was a great holiday enjoyed it some things could have been better I would rate it as 5 star
Review by Sathiamoorthy Arnoldi4 weeks ago
The guide and driver were excellent on our tour of Ireland. The hotels were good but I would prefer to be more centrally located in some towns instead of having to get a taxi especially on the nights when dinner was not included.
Review by Dyreona1 month ago
A well planned and well organised trip.Everything was taken care of. Nothing too much trouble for our wonderful guide Vanessa.
Review by POron1 month ago
We loved the trip and thought Victor was great, his knowledge was incredible. However there were a couple of meals that weren’t up to scratch, especially the dinner we had at Stratford-upon-Avon, and we weren’t the only ones that thought it was low standard. Most of the rooms were good, one or two a bit small, especially if you have two suitcases. The itinerary was great, as we had not been to UK before it covered a lot of what we wanted to see. I would recommend your tours to friends, we had no problems and everything went smoothly. Also we love the book you sent us,thank you!
Review by Cassino1 month ago
We had a wonderful tour. Our tour guide Jasmina was fantastic. She has so much knowledge about everywhere we went and about the history from centuries ago. Nothing was too much trouble for her and she was always there and willing to help if needed. We had a great group of people on the tour as well. Everywhere we went we enjoyed very much. Particularly the 3 night stays. Will definitely go on another trip with Albatross. Thank You. Mark and Debbie Burke. Ps. We went to some amazing places. Just loved it.
Review by Geal1 month ago
I have just returned from The Italian Grande tour of Italy. The best experience of my life. Our tour director Helen Sheehan was nothing short of amazing. Her knowledge and commentary both on and off tour was outstanding and her level of commitment to her customers was a credit to Albatross . Each day she went through not only that days itinerary but the following day, making sure everyone had a clear understanding of what was ahead . Helen ensured we were happy with our rooms, meals and answered any questions patiently and precisely. She went out of her way to ensure everyone had the best experience possible. I would think Helens position of tour director would be one that requires much patience. She was always courteous and patient with those on tour and went out of her way to satisfy all requests. I would also like to mention our coach driver Ermanno. What a legend. His attention to safety at all times had everyone on tour relaxed and completely confident in his driving ability. Safety was his highest priority. He was always punctual , courteous and assisted those in need entering and leaving the coach. Ermanno was always immaculately dressed and his attention to the condition of the coach outstanding. To say Helen and Ermanno helped make my experience memorable is an understatement. Albatross has indeed two very remarkable team members here. Congratulations Albatross, cannot recommend your company highly enough. Judy(Jessie) Allen. 29/9/19
Review by CustomerGreen1 month ago
Everything was excellent we feel some back tracking on highways could be avoided by reducing the length of a couple of stays and staying closer to main feature cities eg venice and Florence. No need for a spare day in Montecatinni time better spent in Venice. Castelbrando only needed one night. Earlier starts in the morning just maybe 9 instead of 10 to give extra time at places rather than rushing.
Overall excellent guide very knowledgeable hotels and meals were excellent.
Review by Rostie1 month ago
Very well organised and interesting itinerary. Our tour manager Yasmina was a charming and professional leader.
Review by Waimara1 month ago
We had a lovely time, but were not impressed with the guide, who was very unprofessional.
Review by GeniLovelock Jurinjak1 month ago
Our guide Yasmina was exceptional ! She had a thorough knowledge of France its people & its history, she spoke beautiful clear English, knew how much information to give us each time in an interesting and entertaining manner, she was caring, had a great sense of humour and had the group bonded before the end of day one.
A wonderful tour through France experiencing a wide variety of cities, sites and activities. Thank you Yasmina for an amazingly well organised tour.
Review by Sufyan Derrow1 month ago
This was very well organised tour and our tour guide was very knowledgeable and couldn't do enough for us.
We would choose Albatross Tours again.
Review by Parkietje Hägerstrand1 month ago
Found company to be very professional in all areas
Accommodation is excellent 1st class
Tour coaches very comfortable
Guides & Bus Drivers very knowledgeable & obliging
Review by Porsh Eltayib1 month ago
EXCELLENT guide and driver would recommend.
Review by Deighteen2 months ago
It was a well organised and well balanced tour with a nice mix of different experiences led by a personable and knowledgeable tour leader. The group members were compatible and it was a good way to see the deep South of Italy and Sicily - a fascinating part of the world.
Review by Laudo2 months ago
I enjoyed the tour but the days were far too long!
Review by Sameey2 months ago
Loved our tour guide Antonia she was amazing !!!And our driver Fabio was fantastic they really made our trip !!!
Review by Myrtous2 months ago
Thank you Albatross Tours for a delightful and well run tour this June/July on Alpine Adventure thru Switzerland and touching France and Italy.
This was our first time with this tour and we were very pleased with all aspects.
a. small group 28 and less
b. stopping for 3-4 nights at the one location
c. "me" time on some days with recommendations
d. reasonable amount of time at each venue for sight seeing
e. The excellent photo book sent on our return which we could share with our friends
f. The tour guide was professional and not "pushy" as some we have experienced
I have worked in the travel industry for 13 years and we have done many tours and travelled independently.
I have no hesitation in recommending Albatross Tours to friends and family and I am sure we will join you again.
Thank you again
Sandra "Kay" Butler
Review by Baozhong2 months ago
Poor levels of accommodation at some places as was the food choices
Wine experience it worth it compared to others done
Too much time on coach due location
Review by Tammylynn2 months ago
We thoroughly enjoyed our Italian lakes tour with albatross. It was well organised. Having a small group meant we could get to know our fellow travellers and meant there was plenty of room on the coach. The hotels were exceptional and we appreciated the 3 or 4 night stays. Our tour guide Francine was fabulous. Her knowledge and fun personality really enhanced our enjoyment.
Review by Lathwell Glenne2 months ago
This was our second tour with Albatross having been on the Italian Grande last year.
We saw so much on the time allocated and the coach and hotels were very comfortable.
It was great to have two to three night stays and also to have everything organised for us.
Our Tour Director, Victor was first class-nothing a problem and so knowledgeable. A couple of the side trips he organised added to the overall experience.
To finish at Leeds Castle was a real highlight and a once in a lifetime experience.
Well done Albatross once again and this tour is recommended to anyone.
Review by NinjaGM2 months ago
Excellent, well-organised tour (La Grande France) with 3 night stops in each place, which made for a better understanding of the places we visited. Excellent Tour Manager, drivers and guides. Accommodation was truly 4 star and we had good meals. Having the opportunity on the second day of each stop to choose our own restaurant was valuable too i.e. not all meals were included in the tour and that was an advantage.
There was 10-12 hours of touring every day, which was too much to comfortably achieve. At times it felt too hectic to take time to shower or wash clothes, especially as the two 1/2 days of free time shrank to one.