Great gym with nice staff. Visited while on vacation and just top-roped. Tall walls and well-organized info about each climb. Ratings are maybe a little soft, but that seems to be the norm for new gyms. I like a gym that I can visit in a trip and get a decent workout and the staff don't nitpick on the belay test when they can tell you're an experienced climber.
Review by Ashfaqhusain4 months ago
Super awesome design and a huge facility with awesome climbing opportunities, but the pricing is absolutely absurd. Climbing gyms in the Lower 48 (Hangar18 in Los Angeles, CA for example) are priced at about $30/ month for the exact same climbing opportunities and workout equipment.
Just the guest pass & monthly pass prices alone here are enough to make you faint. (i.e. $90 for a monthly student guest pass, not including the prices of fitness center use or shoe rental? Woah.... Do you believe college students have $120+ to throw down like this?)
The gym is cool, don't get me wrong. They have so much potential to make a killing profit and have an outstanding customer basis if they stopped catering to the very wealthy of anchorage. I get that there needs to be some hard value to their product, but rating their product - an average product that is literally identical to most climbing gyms in the U.S. - as 5 times the price point is just pointless. They're losing more money than they could be potentially gaining relative to their competitors. Believe me... the. maintenance cost of that big ass facility will start to weigh heavy on you and you'll wish you had a much larger customer base beyond the very wealthy select few. And at that point, your estimated timeline for making your projections will be too slim to adjust your prices and expand your customer base. The gym will tank within ten years without a realistic value here, guys.
Side note, bathrooms are pretty dirty like all of the reviewers are saying. If I'm paying well over $100 a month for an average climbing gym and fitness center, the bathrooms need to be spotless and worth the outrageous price point. At the very minimum, here.
There is no reason on planet earth the prices need to be catering to the wealthy, especially when the most popular climbing fitness centers around the country charge 1/5th of what this one is charging. It's a joke.
"But you're trapped in Alaska, so what choice do you have?"
-Alaska Rock Gym, probably.
Review by Bentzion5 months ago
Great facility and nice routes. Frustrating that most of the fitness gym is shut down for scheduled classes at the busiest times. Staff is frequently not responsive to complaints or concerns.
Review by Thejonez5 months ago
Really enjoy this gym! Love the automatic hot water in the bathrooms, auto belays and beautiful facility. It is clean and well maintained.
They need more high quality 5.8 routes. Not everyone who climbs here aspires to climb 5.11/12. Also, the prices are very expensive. With one more membership rate hike I'll be out.
Review by Fleurette5 months ago
Went in today just to find out about memberships and the details of getting signed up. I've been part of another gym about the same caliber in the lower 48 which was quite a bit cheaper for starts (almost half with yoga included). The aroma of sweaty foot is so bad in this place I just couldn't get past it. On top of that the bathrooms seemed extremely dirty, paper towels were everywhere, and the worst part is the only piece of bathroom equipment I could get to work was the water. Out of soap? Do they even work? I know holds in general probably aren't the cleanest thing ever but who wants to go climb around all day on those things knowing people can't even clean shit off their hands properly before doing so? This place has a lot going for it, (hence the second star) and it seems like it could be a cool place, but with all the above I just couldn't possibly consider a membership here.
Review by Nodeo1 year ago
Stoked to find out that there was an indoor climbing gym just a mile away from where we were staying. Huge facility offering top rope and bouldering. We were there for bouldering and found no shortage of problems. Clean facility. Cool staff and good crowd. Rates/prices were reasonable and awesome hours. The only thing that made it short of a 5 star rating was having to keep a close eye on our things. We were warned that there has been theft and to watch our belongings. Appreciated the heads up.
Review by LornaK1 year ago
Kids loved this place. Spacious, clean, lots of routes for all levels, friendly staff.
Review by Chanvatanak Pietromarchi1 year ago
Totally amazing rock climbing gym...and workout gym as well. First thing you see when you walk in is a bunch of top rope and lead climbing routes. There has to be over 70 anchors in there pit area. Second floor has a great bordering area. Tons of problems and even a cool "World Cup" sections. ...I thought I had what it took watching the bouldering World Cup but trying the easy route I guess not. But non the less this is a very cool idea.
There pit area is about 45' tall which makes for some great routes. They use ATC's here and don't require grigri's as of yet. If it's your first time here expect to get checked off for top rope if you want to do these routes. Lead climbing is a whole different story. Didn't have time to get checked off for that but they have a whole "bulge" sections just for lead climbing.
All in all I had an exciting time here. The staff is great and the facility is very cool. Lots and lots of problems are to be had here! Can't wait to come back!
Review by Bethandharry1 year ago
Pretentious. We went to the gym to take kids to climb. The kids were certified to belay but the adults were not. Every time I mentioned this to the three hipster staff they looked at me like I had an extra ear and told me that I have to take a class to learn. Every other rock gym I've been to had someone explain the process in five minutes. It's not like belaying is difficult.
Anyway, while I waited for instruction the three hipsters sat at the reception desk giving each other excessively long hugs and playing on the computers. I was finally told that I had to go upstairs to the bouldering area because I could not be on the floor to belay for the kids. If there are three staff members who are obviously not busy (but busy giving each other overly-intimate hugs) yet still incapable of teaching someone to belay, then that's a waste of everyone's time. I left angry and will not be bringing my business there in the future.
Review by Mithusan Baguaty1 year ago
I'm soooo afraid of heights but this place was legit! I'm so glad we ended our Alaska trip with some rock climbing. The staff is very helpful, informative and took the time to refresh our memory on how to properly belay. There's different levels for you to test out your climbing skills and it's definitely reasonably priced for the day pass. Wish we had something like this back home! If you're in anchorage, check them out.
Review by SkwonDae2 years ago
This place lost a sale due to the horrible customer service. The lack of a welcoming environment set me off. Then when we asked for help, the guy at the desk immediately questioned/judged our ability without asking if we would like some help. When we told him we had only climbed a few times, he told us to go upstairs to do the lower scale climbing. But little did we know there was a class available to help us learn how to climb correctly because we weren't told about it. We simply walked out and no one seemed to care that we were unsatisfied. Horrible service and smells like feet. Don't recommend for recreational fun, only if your a serious "climber".
Review by Zawiedziony2 years ago
It's the only rock gym in Anchorage. So I guess that makes it the best? It's not a bad gym. They have quite a few routes for top rope, lead climbs, and bouldering. For the most part, it's pretty clean and well maintained.
The staff here aren't the most friendly. Most of them usually keep to themselves. Which isn't that great if you're looking for help or if it's you're first time here. But looking on the bright side, they're aren't rude. And if you know where to go and what to do, you don't need to interact with the staff too much.
They change they routes every so often to keep things interesting. But I have seem them re-use old routes. They have competitions here every so often as well which keeps it pretty interesting because you can try out some the competitor routes.
They have a small little gym here. They have a couple of treadmills, stair master, and bikes. They have lots of free weights. It's pretty clean and well maintained.
I think this is a nice place for climbing. It's the best gym (only) in anchorage.
Review by Rickmagick2 years ago
I have visited several climbing gyms in multiple states and Alaska Rock Gym (ARG) ranks amongst the best there is. ARG's new facility is not only best in class for its climbing walls and bouldering area, the facilities are well designed, family friendly, with a top-notch weight room and yoga studio - all of which are ADA compliant and very welcoming for climbers of all skill levels. Additionally, their staff is very welcoming and I have found them to demonstrate exceptional customer service.
On my last visit found myself in a moment of great personal crisis and this is where ARG's staff intervened. Andi (sp?) used her high emotional IQ and exceptional sense of empathy to quickly diagnose my situation, chart a clear path of action, and shepherd me to an extraordinary result. It is clear to me that Andi possesses a master-class understanding of customer service, humanity, and all around general goodness. If we ever find ourselves in the age when great beings of this universe are able to be cloned multiple times over in order to achieve global community, selflessness, and compassion I sincerely hope that several Andi's will be awarded this high honor. If your local municipality, region, or nation state is every in need of a great person to inspire and lead the masses to great success I would strongly recommend Andi. She's pretty much a wizard that only practice her magic for the good of all and is primed for a C-level management position in any organization. Please book ARG for you next birthday, family gathering, corporate event, industry summit and hire Andi to be your keynote speaker. She could probably charge large sums of currency to do so but she would likely decline because knowing that the attendees are better people and the world is a better place because of it is payment enough for her. Bless you Andi and thank you for helping me when I locked my keys and phone in my rental car.
Disclosures: I have no affiliation with ARG other than being a repeat customer. I've only met Andi once and it was a great honor. I am 80% sober at the time of writing this. #NotFakeNews #AndiWoreItBetter #100%
Review by Hja2 years ago
I'm not sure if the gym is slipping or if I'm just losing interest.
The automatic soap, water, and paper towels in the bathroom are horrendous. Do you like sorcery? Because you'll have to wave your hands around creatively for 10 seconds to trick the soap dispensers into giving you a squirt. Same goes for the water. Same goes for the paper towels. It's cute the first 20 times, but it starts to get old. I'm not sure if the settings have always been like this, or if I'm just now noticing them. It seems they are calibrated to cut costs to the detriment of usability.
There are no auto-belays. If you want roped climbing, you have to have a partner. Maybe I just imagined there were going to be auto-belays, and that was never the case? One of the reasons I purchased a year membership is for auto-belays. Now that there apparently won't be any, I wont' be purchasing another year.
Sometimes the roped climbing is off-limits for route-setting, during business hours. Only bouldering is available. There is no discount for only being able to boulder, despite not requiring ropes, high-ceilings, a harness, etc.
Management doesn't respond to info requests. I've tried to contact them multiple times, no one ever gets back to me. I've asked people working the counter and no one knows when anyone in charge will ever be there.
It's still an above average gym, just losing some of its luster with me.
Review by Judemarg Tuiwainikai2 years ago
Best rock gym in Alaska. But I guess that doesn't say much....
Yoga, climbing, fitness, cardio, workout classes-- what else does someone need? I love that PROW (the huge protruding feature in the middle of the lead climbing wall), but miss the wave wall at the old facility (the completely horizontal roof).
I think the only improvement would be the addition of a Moon systems training board. Or a hangboard/training board area.
Review by Vapz2 years ago
The new gym is fantastic! Staff are friendly, routes are changed frequently, and the gym community is nice.
Review by Togo2 years ago
If you like to climb, this is the best place for it! This new gym has so many routes, sport, lead, and bouldering. I may not be a very good climber, but there are plenty of options for my range of skills. I have brought friends along, completely new to climbing, and they all had a great time! Also conveniently located next to pizza, if you like pizza! :)
Review by Eliahi Touahri3 years ago
I came here on my first visit to Anchorage. Coming from Seattle Bouldering Project, the bouldering section of this gym is small to me, but it's HUGE compared to other mainly top-roping gyms! To my surprise, there was a roof section also!!
On that note, I'm not a huge fan of the top out - I'm used to top outs where it's not flat on top but instead depresses into a walkway with a down climb that's short. There's a good number of routes here in the amount of space they have. The center free standing thing is almost all overhung and the walls on the perimeter are very slightly slab. I do wish they had more severely tilted slab...nothing better than trying a slab climb and missing a foothold and smacking my face into the wall, after all. ;)
They've also got a training wall right behind where the stairs come up. Awesomeness!!!
I didn't top rope while I was here - no belay buddy. They do have a dry erase board for people waiting for a belay buddy, but I'm not sure how much I'd trust a stranger to belay me. That being said, the really nice guy who checked me in (Eric?) said that they're still considering auto-belays, but because most accidents happen with auto-belays, they're a little hesitant. I get it...but being one person who'd like to climb top rope, auto-belays are awesome...
All in all, a really solid place. Will return and use up all 10 of my punches on my punch card! :D
Review by Perryne3 years ago
If you don't have experience with wall climbing like me, you definitely need their intro class. For $20, you are instructed on the proper way to climb including all safety measures. Rental shoes and harness are included. Our instructor was very knowledgeable and a great teacher. I truly enjoyed my time here. Now I can't wait to get my hubby to complete his intro class so he can belay me!
Their registration was very convenient and paperless using ipads and electronic signatures. The front desk offers a variety of drinks just in case you forgot your hydration bottles. They offer other classes, yoga being one of them. They have a second floor for boulder climbing. I highly recommend this place for body conditioning. Staff was very friendly and accommodating.
Review by Stoof3 years ago
Being in Alaska for a week made me miss climbing as it was something I did multiple times a week so I thought I would check out. Looking at the old reviews I was definitely not expecting much. As you can see from the previous yelp location page that they had. The pictures were extremely dated and most of everyone was disappointed with their experience. Regardless I gave this place a shot and boy was I pleased. It re-opened on August 1st and I got here 5 days after opening and it was a climbing heaven.
They have 3 floors. The bottom floor being for top rope/lead climbing and also bean bags for any guests trying to just spectate, 2nd floor would be the entrance/front desk and weight room, 3rd floor for bouldering. I'm glad I was able to climb here and able to check a brand spanking new climbing facility. Definitely will be back on my next trip :D
Keep up the good work guys!
Review by Todf Derrow3 years ago
It has just gone through a huge remodeling and reopened on August 1st. It is AMAZING here!! We go to an extremely nice climbing gym back home in California called Sender One and thought that nothing could beat it.. But Alaska Rock Gym definitely does! I had to take many pictures to upload on Yelp to show how nice it is now!
Walking in, it is extremely spacious and there is a huge front desk, with iPads for waivers on the right hand side. The large top rope/lead climbing wall is to the left hand side when you walk in and is a pretty high climb.
There is an elevator to go upstairs to the bouldering area, but we took the stairs to a HUGE bouldering area. There are many walls of different angels with color coded codes labeled with the level of difficulty.
Honestly we were both SO amazed at this gym! I am in love with the routes and environment here!! Now to go home to California and wish I was back here climbing...
Alaska Rock Gym is rated 4.0 based on
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Providing quality indoor climbing to the Anchorage community since 1995, the Alaska Rock Gym continues its commitment to providing a great climbing experience for everyone. Regardless of age, experience or level of commitment,…