Truly superb experience!! Words can't express the true professionalism, outstanding customer service and quality of there product. The Inmar raft we purchased is a true beast!! Loaded it down with 1500 lbs of fish, gear and people and the raft exceed all our expectations. Additionally, took it out on a simple family outing and had a wonderful time just boating around enjoying the water and sun. I would highly recommend before u purchase any raft or Kayak u check out this outstanding business!! Truly first class!!
Review by Milen7 years ago
Simply Outstanding -
Pricing was good but the service after the sale was exceptional. Mark & Levi helped me the most and over the years have gone out of their way to assist me. The quality of their work and willingness to answer questions is unparalleled. I purchased a 16' NRS RiverCat and have decked it out to the perfect boat for my family and me. We Love it!
With anything with so many parts I had a few issues, I brought them to the attention of the staff and the issue was immediately corrected well beyond my expectation. (and I have pretty high standards) These guys are knowledgeable and have likely done anything you are thinking of doing and have some great suggestions based on experience. Not only would I recommend this shop to ANYONE, they have earned lifelong customer and an advocate for their shop. We are lucky to have them in Anchorage where customore service is not always the priorty, these guys write the book on doing it right!
Thanks Mark and Staff for getting me into the wild... and back!
Review by Thrush Kontopoulou9 years ago
This place is is my go-to spot for gear rental in Alaska.
I've rented rafts from ARK twice before, and just got off the phone to arrange my gear rental for a 100 mile trip down the Chilikadrotna River this coming June. These guys provide the greatest service because:
--The gear they provide is always in excellent condition, you don't have to worry about being stranding with sub-standard equipment in the middle of no where.
--They are expert outdoorspeople and can give you advice as you gear up.
--They know the procedure of getting out into the bush--I want my rafts delivered to a local airfield for shipment outside Anchorage, and that is absolutely no problem, they know exactly what I am talking about.
--They keep records and knew who I was when I phoned (nice!).
--Had an email confirmation of my order to me within a half-hour.
I recommend these guys without any reservations for your Alaskan gear needs for all your adventure trips.
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