How easy or how accurate were the directions?
Good customer service at Porto Airport and great shuttle service from/to Alamo station
How was the service at the counter?
Good customer service provided by the staff. However, further information should be provided in advance with regards to the full insurance package provided by Wisecars that is not accepted by Alamo.
How was the car?
The car was really good (definitely a good choice), However, it was handed over properly cleaned up inside (something that should be improved).
How was the returning process?
Returning process was great!!!! The lady that helped us with the process was absolutely amazing (wish it was always like that).
This was the first time I rented a car with Alamo and it was a good a experience.
Review by MHoward Najl2 months ago
Alamo rent a car Malaga Airport.
Great choice, i have used other car hire rentals at Malaga airport and have been left very disappointed with their services, Alamo was great, once we got in the shuttle bus ( 7 people ) from the terminal the driver had texted my name to the depot and i was greeted and welcomed to Spain by a member of staff ( never has this been done before on arrival to Spain ), I was given three choices on the fuel for the rental, full to full, full to empty or what ever was in the car, to be returned at the same level, the car had a full tank so i went for that option. I was shown the car which was a full size 7 seater vehicle, it probably helped that the car only had 2000km on it and was nearly brand new, i was told about the different insurances that i could purchase with absolutely NO hard sell on any of the options. I went for the best insurance as the car was new and didn't want any surprises on return.
The car itself was perfect in every way, diesel, auto and full air con.
The return service was very easy when i dropped the car off, a quick check over on the fuel and body work, I received an email conformation within a couple of minutes and was taken straight to the airport time by the pleasant shuttle bus driver.
I will defiantly use this outlet of Alamo on my return to Spain
Alamo Rent A Car is rated 5.0 based on
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