Everything is better than Kiwi.com which offers are SCAMS!
Review by Arathorn Hamidh5 months ago
Lost $4,000.00 from 6 tickets we purchased. My sibling died, causing us to cancel. NONE OF OUR MONEY WAS REFUNDED!
A true scam in every sense of the word. Fake phone numbers, different locations for their office, different people constantly. On one of the calls I tried making, I was ON HOLD for 2 HOURS!
Review by Mindworks9 months ago
Its a big scam. they dont refund your money IF YOU CANCEL THE FLIGHT AND NO CUSTOMER SERVICE.lOST OVER 1000 DOLLARS TO THIS SITE.
AVOID THIS SITE TO BOOK YOUR TICKETS
Review by LeScoob10 months ago
It's a fraud company. They doesn't return your money back for canceled flights.
Review by FamSal1 year ago
scammers scammers scammers!!! l lost a whole family holiday bcos of air tickets UK. a guy called James took my money for 6 passenger and never booked any flight at all. he just issued us with a fake e-tickets. please run any time u see this company or their websites.
Review by Proseller1 year ago
Why don't you just buy a shredder and put your money in the shredder?
Dishonest company. Cancelled tickets and refused refund.
Do NOT! you will regret ignoring these reviews. Only buy tickets from companies based in the United States, not abroad!! Think about it.
Review by Nzcbs1 year ago
Bad bad bad air tickets and tripsta they are together I wanted to change date and I went at their office a lady there said me tripsta and air ticket is closed as company.She gave me a number to speak with Lufthansa and they booked me another ticket.I lost total 900 euro for this two companies
Review by Deiu1 year ago
I made a booking from Kuala Lumpur to Istanbul. But they cancelled my flight last minute without any reason & no refund! I have already contacted the airline company & confirmed that the refund was already made to them but I never get any refund from them! Cant reach them on phone & email at all. I have to burn all my hotel bookings & trip packages. Such a HORRIBLE experience!
Review by Oatice Ellalasingham1 year ago
They canceled my tickets without notifying me. Completely unethical behavior.
Avoid this company and spread the word.
Review by Klaasy1 year ago
Is a fraudulent and cheating company.
Avoid booking your tickets from them.
The cancelled my tickets without telling me and claim that i should get the refund from my bank or directly from the airline.
They are taking no responsibility the don't pick up the phone and they don't respond e-mails
Review by IvanZaytseb Ferrara1 year ago
Not trusted and NOT recommended. Don't ever book with them unless you know you are NOT going to have any further assistance. We booked a flexible tickets and wanted to change, we tried every possible way to contact them on all available numbers, emails etc... with no response.
Review by Soriah Mekwunye1 year ago
This is really criminal what they are doing. Please do never book by airtickets, they never give you your money back or even the tickets.
Review by Aaartistic Avers1 year ago
No help, waiting for the confirmation ticket!
Review by Loveness Rogovsky1 year ago
No way to contact them, sent them alredy 3 emails and unanswerd phone calls.
Review by Audience Lampraki1 year ago
I've worst experience with airtickets.com service, I wrote few times regarding traveling date amendment, but no reply from their end, now I am going to loose my money and time.
I would recommend not to purchase tickets from them,
Review by Irmadene1 year ago
They sent me an email 4 days ahead of my international flight that my tickets are cancelled for technical reasons and I should contact my bank for refunds and contact the airline for rebooking. Basically that is the formal way of saying we don't give a [email protected]@@ about what you have to go through and we wont return your money. PLEASE SPREAD THE WORD SO THAT NO ONE USES IT!!!! and I will drive them crazy until they issue me full refund!!!
Review by Shikira1 year ago
I already booked more than 8 flights and had no issue but never had to contact the customer support, reason I put my recommendation here.
- the option +/- 3 days to evaluate the prices during a week period
- the propositions to have decent prices for simple intercontinental flights, so can arrive at one airport and return from another one (not easy to find)
I visited south of Brazil arriving in Florianopolis and went back from Porto Alegre reserving 2 simple flights at correct prices
Some advice when reserving flight tickets :
- Always put the right names like written on any passport, ID
- Always clean your browser to only have the chosen reservation active, so you do not mess up with the pages.
- Follow the flight status on sites like flightradar24 to have the latest information about the schedule
- I think for this site English is mandatory once you have an issue
Review by Mishika1 year ago
I bought a ticket but ended up not using it because of the delay on the flight. I did cancel it but yet again they said: they didn't understood that i cancelled and they have refused to give me the full amount back to me and now they haven't given me money yet.
Ive been on the phone with them for 7 hours on a UK number even tho they are based in Greece. There customer service us very poor.
Review by Ilyess1 year ago
I should have read the reviews before and save myself from a lot of trouble! They are completely unprofessional. Haven't run into more unresponsive and idiotic customer service. Totally unreliable. We booked United Airlines tickets through airtickets. Due to serious health reasons the trip had to be postponed and we paid the additional cost. Later United Airlines encouraged us to submit all the documents from the doctors and the hospital and request a refund of the additional cost that we paid. Unfortunately this had to be done through airtickets. Airtickets claimed that the request was rejected. To my surprise when I contacted the refund department of United Airlines myself they told me that the request was never submitted! Under legal threats and pressure airtickets finally submitted the request. United immediately approved. United Airlines were amazing! The refund from airtickets we are still expecting to receive after almost 3 months. They rarely do respond and when they do they never address the specific question at all. Either they are of extremely low intellectual capacity or they have specific instructions to do so. I am glad though that people are writing reviews. Eventually some of these reviews will discourage people and will have some financial impact on this unreliable company.
Review by Midorimei Georgantidis1 year ago
They cancelled my flight without notifying me and had I not contacted the airline to ask about the cost of extra baggage, I would have turned up at the airport with no flight. Sent several emails and called them lots of times but they’ve yet to reply or give me a refund. I spent £800 on the flight. Absolutely disgusting behaviour. WILL NEVER EVER FLY WITH THEM AGAIN!
Review by MrAndyWhitehouse1 year ago
I found a good flight with reasonable price through Aegean Airlines, I was going to use other company for the reservation when I found the negative reviews here, but I followed my gut feeling and go through with the transaction.
I made the reservation and in less than 20 minutes I received my e-ticket that I checked was confirmed on Aegean airlines website with the baggage that was. If I have had any issues I will amend my feedback, but so far, all looks good.
Having a small online business myself I have noticed customers are more vocal on negative experiences, even if the good ones surpass.
Review by EvilBetty1 year ago
Dont book with them! ITS A BIG MISTAKE! IM trying to reach them. Also dont book with FLYTAP or as its called TAP Air Portugal. They are frauding people and fooling around with you. Im trying to upgrade my tickets nobody answers me for 1 week. The only thing TAP Air Portugal says I need to call the airtickets. But In my meaning is that if you let someone use your trademark and give it such a bad reputation you are kind of responsible as well!
Both are responsible. Dont book with them you might do your biggest mistake as I am right now waiting 1.5 hour for them to answer my phone call as Im writing here.
Review by Starie1 year ago
his site is a SCAM!!!! they blatantly say upon purchase of insurance that it INCLUDES itinerary changes, "if flights are available from the airlines" I CALLED my final Airline which is AirCanada, and being a canadian citizen with family who works there they told me that flights WHERE available!!!!! of course I had to call the contact centre for Airtickets and fix this myself, PAYING the EXACT VALUE of aNEW FLIGHT!!!!! Not only do they LIE about cheaper flights they have absolutely no responsability for your change of itinerary! DO NOT USE THIS SITE!!!!!!!!
No support, they lie on their site as they are basically just doing searches for you, with no deals what so ever. As while on the phone with customer service I was searching the same flights as he was and got the exact same prices, only instead of using the money of the previous booked flight I paid an entirely new flight- so Insurance is a scam!
Review by Larah ALbyati1 year ago
They changed completely my flight from Dubai to Cairo. I’ll never use this service in the future
Review by Wiliam1 year ago
Don't use them! no matter what price they may offer do not use them!
I've been trying to get a receipt from them for ages and never got it. They charged the my card but i have received no proof of the transaction being handled.