Staff was helpful and knowledgeable. Delivery went smoothly and on time.
Review by Filtatev Ashardey1 month ago
Best customer service and on time delivery, and follow up till installation.
Review by KBourne1 month ago
Very helpful guidance during our purchasing decision as well as a professional and courteous delivery experience.
Review by Kman1 month ago
Great customer service and I look forward to doing more business with Airport Home Appliance.
Review by Ibukunoluwa1 month ago
Excellent service all around. Good follow up and tracking of my order. Great communication.
Review by SocioTrader1 month ago
Great experience thus far, except
Review by Amma1 month ago
The selection of appliances and their customer support are both excellent. Their Associate was both patient and informative. I bought an oven, a cook too and a dishwasher. I initially purchased a wall oven because I had never heard of a base oven. I found the mistake early enough to pivot.
The special treat was delivery. They came when they said they would arrive, they were friendly and efficient.
I’ll return to airport to buy my wine chiller
Review by Gazrich1 month ago
My fridge was dying and friends recommended Airport. After looking at your website, I called your store to get information before coming in. Geave was incredibly helpful and took a lot of time walking me through the process. I was limited to what was in stock and I ended up with a beautiful Fisher Paykel. Looks great, even in my old kitchen! Happy with my purchase and your extremely helpful staff!
Review by Mrs Fullwood Singelis1 month ago
Fair price, on time service, and solid installation.
Review by Strength Bushfire1 month ago
Great prices friendly informative sales people
Review by Bafford Mexted1 month ago
The service was great, but the delivery of my items was not. It was out of stock at your warehouse and it took over two week to get my order.
Review by FredSwindler Reopell1 month ago
Great service fast delivery
Review by Kuristofa SidelineSwap1 month ago
My salesman was outstanding and very informed. I appreciated all his comments and, after asking all my questions, took his advice on thpe and model. The first installers were not competent and, among other things forgot to install the protecting tie (tip tie?) on the drain pipe. When the tenants ran the test run, the drain pipe came off and flooded the kitchen, which then dripped thru the ceiling to the unit below. When people came out to fix it, they were just another set of installers with no idea about taking a look at possible standing water under the ‘fridge and under the washer. They did when I asked, but asked me to provide towels. This was not the service I expected.
Review by Varnesa1 month ago
I really liked the service we received when we purchased our dishwasher. Unfortunately, the installer was not able to install the dishwasher due to plumbing issues so they just delivered the machine and we hired a plumber to finish the job. The installers did ask us to call the store to let them know that the installation did not occur. We left a message but never received a call back. I guess once Airport makes the sale they feel they don't need to communicate with you again.
Review by Aljaz1 month ago
We have had both good and bad results with Airport Home Appliance. The products have been fine. The people are courteous but the issue has been the delivery service. The last product we bought took almost a month to be delivered. I repeatedly asked them to accommodate my schedule but they refused. I unloaded my old refrigerator 4 times before we received our new one.
Review by Macha1 month ago
Good prices, great service and free delivery.
Review by Rosivaldo1 month ago
Simi was my salesperson. He was excellent and helped with my choice and even stored my appliances until my kitchen contractor was ready to receive them. Great service. Thank you
Review by Rajak1 month ago
Delivery day was wrong, one item delivered with minor damage.
Review by Wood Mossgrove2 months ago
Chris at Airport Appliance in Dublin was a great sales guy and was very knowledgeable about all the appliances we looked at. We ended up purchasing everything for the kitchen as well as laundry. The delivery guys were great as well. Highly recommend buying appliances from this store.
Review by Yiing2 months ago
Absolutely the worse experience.
We remodeled the kitchen and replaced every appliance. We ordered appliances 3 months in advance of delivery day and put down the requested $1000 deposit. Delivery day came and they delivered 3 out of the six appliances. No follow up, I had to call and call and call to get service. Then when more appliances came in, they wanted to charge me for the delivery.
The last straw, was the microwave trim kit. It was on backorder. They never called me or followed up. Finally I called the store and was told, that's been in for a week.
over $15k purchased and the worst customer service I could imagine
Review by Asics2 months ago
I bought a queen mattress > $1400. Of course they tell you it comes with a warranty. 4 months later the mattress started to sink. After making many calls to the Redwoodcity store, they promised to send someone to test the mattress. In summary, someone came in July, four months later to test the mattress. Of course he found and reported that the mattress is sinking 1 inch which the company does not feel it is enough to change the mattress. Now, we either go to court or we are stuck with expensive bad mattress. When I call Redwood city store and they know that I am calling about a problem in my mattress, not for purchase, then my calls are ignored. We plan to bring in an expert and go to court.
Review by Lcj2 months ago
Great job no extra time or drama I truly appreciate the knowledge and overall experience thanks
Review by Rob2 months ago
We were pleased with the various options presented, with how fast we were able to complete the purchase, and were happy that we were able to track our delivery time on line.
Review by Plain Mustered2 months ago
Airport Home Appliance had the washer and dryer that I wanted at a very competitive price. The staff was very professional and helpful.
Review by Bounama Forgie2 months ago
I Had a really good experience in the store they held me to pick up did Right equipment I need it in a very good price