Lovely environment Friendly staff Nice food (morning flight so bacon sandwich and a croissant)
Review by MarkOneStudios2 years ago
Completely over booked. Stood around for 45 mins before getting a seat. Food choices very poor. Staff very unsympathetic, some with a poor attitude.
Review by Hickalum Maconochie3 years ago
Attentive staff , lovely refreshments in a nice calm atmosphere to set us up nicely for our family holiday.
Review by Hexzhybrid6 years ago
The lounge provides welcome relief from the Hurley burley of the main concourse. Especially if at Heathrow for a lengthy overall journey.
Review by Ressurection6 years ago
If you want to relax before your flight then the best way to do so is in the Sky Lounge.
Review by Mygoodriddance6 years ago
Get away from the crowds and start your holiday in comfort!
Review by Yusnaliza6 years ago
A lovely way to start your holiday. Get rid of the big cases and go to the lounge for relaxing drink and bite to eat. We use it every trip now.
Review by BSavage6 years ago
The Airport Lounge is a hidden secret, it offers a variety of lights snacks and drinks and provides a safe and secure place where parents can unwind while your children are entertained with the variety of options be it the cinema room or gaming using the latest technology .
Review by MSteele6 years ago
Simple easy to use service.
Review by Daldeep Derrow6 years ago
Its a brand new vip lounge at Newcastle. You get lots of food including soup bread scones crackers cheese and the drinks and staff are just fab. Will be back
Review by Cathaoir Palamarah6 years ago
Good choice of lounge, very peaceful,plenty of choice of refreshments if a little limited on early morning food choices.
Review by Covi6 years ago
A great experience to take the stress out of travelling ,it's relaxing with a good range of food and drink The staff are very friendly and welcoming A good start to the holiday
Review by JCastle6 years ago
Was everything I expected and more staff were friendly and helpful won't be flying again without using lounge.
Review by McCann6 years ago
No problems at all!!!!
Review by Chaolei Peninton6 years ago
Great experience would book again
Review by Dent Kozemko6 years ago
Everything went really smoothly and your facilities were as described. There were two young children in our party and this facilities made the long flight ahead a something to look forward to?
Review by Neaders Lesigha6 years ago
This was my third visit to this resort and hotel and everything was as good as before
Review by Stefanut Hanley6 years ago
as good as always
Review by Itsemeh6 years ago
Nice easy service to access good website . very pleasant experience no hassle.
Review by Johnlom6 years ago
very pleasant and relaxing way to start your holiday, I have recommended your services to all my friends who travel
Review by Moulson6 years ago
Access into the first class lounge booked via holiday extras. Very relaxing, perfect waybtomstart the holiday
Review by Khojiakbar6 years ago
Review by CustomerDaring6 years ago
Facilities were pretty good and staff were friendly
Review by Stayathomemom6 years ago
As a special treat for my husband's 70th Birthday I booked the Sky Lounge as a surprise. We found the facilities excellent and this made the wait for our flight stress free. I would certainly recommend this to other travellers.
Review by Robrita6 years ago
Facilities were better as for some reason we were upgraded,