I hired these guys to move some of my belongings from Los Angeles to San Jose. The only problem is they never delivered my belongings. I was told by their estimate specialist, May, delivery would likely be the next day, but could be up to the end of the week, Friday. The rates were good, that was fine with me. My move was on a Monday. The crew arrived on-time and overall they were a good crew. But before they left they could not confirm the date of delivery with their office. It was the end of the day and my daughter and I were getting hungry so I figured the crew was good so I didn't think much of it. 2 days later, I was now in San Jose and I called the company to confirm a delivery date and they were now telling me next week Monday, maybe Wednesday. This is where it started to go bad. I spoke with Lee and she said I didn't have any proof of the required delivery time frame in writing so that was too bad. I immediately thought, these guys are going to take their time steal my belongings and there was nothing I could do to stop it, they had my stuff. I spoke to May again and she was now reinforcing the lie said by Lee. I ended the call and sent a letter asking them to email me a copy of all the moving documents by the end of business and to confirm an actual delivery date. They ghosted and I still don't have my stuff. THESE GUYS LITERALLY STOLE MY BELONGINGS AND ARE REFUSING TO CONTACT ME. I literally have to fly back to Los Angeles and knock on their door to figure out what happened.
Review by JanetRodriguez11 months ago
I moved with this company and they did a great job! will recommend them to my friends and family.
Review by Yuglis2 years ago
I recently had to pack up and move from San Francisco to Denver for a new job opportunity. I looked for a moving company on Yelp and found Air1moving. From the first call I had a great experience with these guys. They were fair in their pricing, respectful, and punctual. They made the experience pleasant and easy. I recommend hiring them.
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11255 Vanowen St