Lies Lies and more lies. Changed plans to wait for an engineer who was going to be coming after completing the job he was on. and then the lies start. oh delyed/ Hes on his way/ Will be this afternoon. Just a generic company whofind local installers and put a margin on top.
Review by Ohleen10 months ago
Ok so I'm going to be honest about my experience with this company. I rang up & was assured they covered my area. I was quoted £185 plus an extra 15% off discount for wall mounting a 65" tv on a cantilever bracket (I made sure the agent on the phone was aware of the job in hand as I wanted an accurate price)..I should've clicked then something was off. The engineer turned up an hr late. I was alarmed when he showed up on his own..surely they'd send at least 2 to fit such a large tv! The agent was friendly & pleasant & after almost not agreeing to do the job which would've left myself & family without a tv to watch he agreed to install with my help. During the install I had to buy the right tools for the job. I was surprised a tv aerial company that sells the fact it also wall mounts tv's didn't have the correct equipment to complete the job. After helping the agent with most of the labour after 2 hrs of work then came the nasty surprise.. THE QUOTE/PRICE! £430!! I was shocked..bit different to £185 plus discount. After a call to his supervisor he managed to knock £50 off but that still left me with almost treble my original quotation for a job that i had to also assist with the labour & supply tools. I would certainly NOT recommend this company & only giving an extra star due to the agent being really friendly. BE CAREFUL WITH THIS COMPANY, YOU HAVE BEEN WARNED!
Review by Luccas Kanuf11 months ago
Steve Venn did an amazing job mounting the TV onto kitchen wall. I was that impressed that I asked him to also mount TV in the bedroom. He was really polite, friendly and professional. Would highly recommend. Thanks Steve!
Review by Heady Potokar1 year ago
The lady on the phone after explaining the house was a new build quoted £100. The chap turned up and said over £300, I wish I had been there with my daughter as he got quite arsey about being told no way not at that price. Left with his stuff in the end saying that we won't get a better price unless they turn up on a hoarse, which I assume he will lend them. Lol Got a man coming in the morning £135.
Review by Balta1 year ago
There seems to be 2 sets of reviews on this site for the same company on this site "AerialForce" and "Aerial Force". The former seems to have genrnerally good reviews and that is th eone that is linked on the company's website. However the second one is closer to the truth in my experience. I booked a repair via webvbchat on ther own website which was followed up by a call from one of their reps who said that somebody would be there same day "before 3p.m.". At 4.30 I called - "engineer held up on another job, will be with you between 8 and 11 tomorrow." Got to 12 noon and yup you guessed it - no engineer. Called again was told that the engineer was expected between 8 and 1 p.m. not 11. Cancelling the whole thing what a let down and naff all customer care. Best go elsewhere.
Review by Burti Senevirathne1 year ago
***BEWARE***AVOID AT ALL COST*** I asked for a quote based on a Sky dish alignment and was told that it would be £59 + VAT + parts if necessary. I made an appointment in the afternoon so that I could be present just in case they tried adding extra charges. I was told that I would be informed prior to showing up, only to be called by my wife to tell me that there was someone at my house adjusting the dish. This individual aligned the dish and replaced my Sky box with another one that I had...No parts provided, the dish was adjusted and sky box was replaced with one of my own and my wife was told to pay £106.80!!! I am livid!!! Stay away from this so called business and their shady practices!!! ***BEWARE***AVOID AT ALL COST***
Review by Segue Hogaboom1 year ago
What went wrong what a joke they don’t turn up ,told me 9am on a Tuesday it’s thursday now PM and they still have not arrive , what makes it worse I tried to get this job done last year with them they are absolutely rubbish , lost a contract waiting in for them and missed a meeting because of their incompetence thanks very much Steer clear folks and go local
Review by Svetozar Arnov1 year ago
I contacted Aerail Force and asked if they covered our area, they confirmed that they did. They made 4 appointments and we waited in on each occasion and received a phone call stating they had been held up on another job and made another date. Eventually, they stated they did not cover our area, claiming this decision had just been made
Review by Trekup2 years ago
The technician who attended to my aerial problem was a very polite and respectable gentleman who has a wide knowledge and experience. Highly recommended.
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