Good price for tickets and excellent service on board.
Review by Frissen8 months ago
They lost my luggage and won't respond to me. I'm moving and I had most of my possessions on that plane, now all gone and they ignore me. They don't answer the phone and have stopped responding to emails after lying to me about the arrival date of my luggage. They gave me a non-working number to call.
Review by Cryengine8 months ago
I am writing this review in order to express my disappointment for Aegean Airlines.
I made a booking through the website of the company, and I made a mistake in the dates. Fortunately, I understand my mistake in the next 15 minutes, and i called them to cancel my booking. They DENIED to cancel my booking without paying, and they did not accept a human typing error. I find it UNACCEPTABLE that for an airline company which is a not low fare company, to have such a strict policy, while all other big companies, they have the VOID choice (cancel free of charge in the next 24 hours). I TOTALLY NOT recommend this company.
Review by Towyn Ehara2 years ago
Aegean Airlines has a good looking and well-functioning website and a really nice and high information level with emails and text messages about departure, gate number, and more. Really nice. However, the in-air experience was less great. I felt that the attitude from the staff was condescending and (often the message “please stay seated” in an angry way was heard on the PA system). I felt there was very little flexibility (i.e. I was sitting on aisle 4 and had to use the restroom in the far end of the plane as the one in the front of the plane was reserved for 1st class (there were two passengers) and during the journey to the back I had to wait for around 7 minutes for the garbage cart was done collecting garbage after the dinner – I was surprised that they didn’t offer to go to one of the aisles with only two seats so I could pass, and I wasn’t allowed to have my carry-on luggage in the compartments even though there was space because it had a band from the check-in stating that it had to be on the floor – why??) and some arrogance. It is smart to choose Aegean on flights out of Greece as they are the large airline in Greece and are located in all airports with many counters. Check in and baggage drop is hence fast and efficient.
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