My Horror Story started back in July of 2018 when I just recently moved into a new state and was eargerly looking for professional help to advertise my Business. I came across Ad.iq thinking they were affiliated with Google because thats what they claimed, but which is not true at all. The persistent Vendor had me convinced with his sneaky sales catch that I will benefit from having them advertise for me by creating a Website and etc. The Vendor alao convinced me that with Ad.iq I will reach more customers and that I will have soo much Leads that it will pratically pay for itself. He ended up convincing me into a 12mth contract for $1299 which was less expensive than paying for a monthly payment as he descibe it to me.
Being new to a state and in need of making some income to get my Business on the right track to reach more customers, I ended up agreeing to paying only for those12mths by paying in full and putting it onto my Credit Card. Before giving him my payment information I specifically told the Ad.iq Vendor that I only wanted to try those 12mths and nothing more which he assured me of that.
After a month with Ad.iq I was so disappointed that I had only had received 1 Lead, so I called to complain and was told that I had to wait a little longer to give it a chance. Sadly I kept on in hopes of getting more Leads, but instead I got more SCAM calls & messages than anything.
Thats not the worst of it, after my 12mths was over I was unknowingly being charged $108.33 for monthly service I did not even agree too nor was I warned about verbally prior to continuing the service. I called Ad.iq to ask for clarification why did they charge my credit card 3 times after my service ended in July 2019 which I had already paid in full in July 2018. I was frankly told by the Resolution Manager Jacob that I was told that they had warned me Verbally in the recording and in the Agreement I signed, which they did not clearly stated to me that I had to cancel service after my 12mth contract. I had even asked him to review the recorded myself to prove I had told the Vendor i only wanted to do 12mths and nothing more, but was told No due to company's policy. I asked to be refunded and was quickly denied.
Its all a game to them which they are getting rich off of taking advantage of people. Trust me If I would of been warn verbally about canceling to discontinue service after my 12mth contract I would of done it right after my 1st month with Ad.iq.
So after an extra $324.99 on top of the $1299 I felt robbed of, I will passionately make sure they will never do Business with me again nor will they be recommended. Ad.iq is all talk and no action. It's practically a legal SCAM company because they are getting away with it due to the other reviews I read. Lesson learned: Hear and Read between the fine prints of Scam Artist Company of Ad.iq. They arnt worth your time nor your money.
Review by Bafford1 month ago
I gave this company access to my Google business on January 2nd 2019. It is now September 9th and I still have not ranked for keywords. I was guaranteed to, and still to this day I don't have one. They sit there and try to manipulate the situation by telling me I have a competitive market, when in fact, I have four companies in my city that I'm competing with. At first, they wouldn't let me use the search terms I wanted to use because it was used by other companies. I had to explain to their professional staff that don't put me in there with the competition. These guys are professionals and I had to explain to them that my Search terms put me in the competition. They after 9 months don't even understand the market that I'm in. Does that sound like a company that cares about your business? The worst part is they give you links to see how your paper clicks are doing, and then turns around and tells you that it is wrong. Every single time I called him out on something that didn't make sense they backpedal and manipulated the situation to make it look like they were actually doing some work, and they were not. For example, I'm paying for a pay-per-click for an advertising that is available more at 10 at night then it is at 9 in the morning. I've had several companies look into what's going on with my agreement with this company and everyone is scratching their head. I'm basically competing with four or five companies and I'm not on the page with none of them Maps, local, or organic. They gave me promises, guarantees, over and over and still I have nothing. Here's how crazy this company operates. Now I don't know if it's just pure dishonesty, ignorance, or scam, but here it goes. I called one day complaining about why I'm not on a front page like I was guaranteed for two Search terms. The gentleman went and investigated and called me back and said I didn't qualify for that guarantee for whatever reason. However, the very next phone call I can play it again and the lady went investigation and told me I did qualify. These conversations were just in two days time. But, here is the kicker. She told me in order for me to qualify for the guarantee I would have to cancel my ad campaign. For them to honor their guarantee I had to cancel the only thing that was making me visible on Google. What a wonderful company. So, I cancel services today, and hoping that at least somebody would hold some type of honor to the guarantee and Promises they made me. But, the company is already showed me they don't care about the customers. All I asked was a refund for the remainder of the billing cycle and they denied it. If I stay they were willing to work for free to bring me to the front page. I've been with this company for 9 months and I'm not even on the third page.
Please future customers about ad IQ do your research, and don't jump on the thing that sounds the best for your company because this company is will be the worst for yours.
they are 100% Liars
Review by Debrude Franco2 months ago
adiq misrepresents their "clients" endorsements on their website, I was directed there by them to show what a great job they do prior signing up. I contracted with adiq at the end of July 2019 to do SEO for my company, during their pitch they highlighted their "dashboard" where I could see the progress of their work and the endorsements of their satisfied clients. After 2 weeks they had done 56% of the work for my website, I called to see if I needed to provide further info and they only said I should sit tight. At the end of August, same progress, Middle of September the same 56%. One of the primary reasons for starting with adiq was the "satisfaction" of their clients. I then decided to contact the individuals in the endorsements to see if they also had a slow ramp-up. NONE OF THE BUSINESSES EXISTED, they don't come up in a generic google search of the product or service in the city, they don't come up in a search of the business name in the town they are located in. I then contacted my credit card company to suspend the monthly payment and asked for a refund on the $150.00 and subsequent $99.00. I then called adiq to inform them that I would not continue with them. I told them that none of the endorsements were real, they argued that they are real, they just changed the name of the business, the city, state and the name of the person making the endorsement!!! This is a blatant misrepresentation. If you choose to do business with adiq I wish you luck with logic like that. They have since had the charges reinstated on my card.
Review by Stehl3 months ago
I am satisfied maybe returned with their level of service and will due to unforeseen circumstances had to leave. I would recommend your services to others.
Review by Thargy4 months ago
We enrolled with Ad.IQ 5/13/2019. We were promised that our company would be connected with google and steps would be taken for our company to be recognized in the leader in our area. Within the first 30 days, our company was linked to a completely different company. AD IQ gave us the link for our customers so they could leave a review and the link brought our customers to a completely different business. Secondly, the website was not connected how we were promised. We have spent a lot of time and money on our website and we wanted that linked. We were promised it would be and never was. Thirdly- We had to call in several times to get the appropriate people on the account for verification when they called in but they would never approve or call to verify. Fourthly-At 60 days our account was 56% complete and we were no where on google searches.
I was told when I canceled my account on 6/13/19 that they did their best and thats what they provided. They told me they would not return the monies because they fixed the issues. (I fixed the issues when I obtained the google account back on 6/13/19) The customer service is so poor and they do not complete their side of the contract they promise. I wasted 2 months with this company. Lost time and lost money.
Review by TheChosenOne4 months ago
Jacob did an outstanding job. He will benefit my business tremendously.
Review by Muskey6 months ago
Small business owner here. I was stubborn over the years, not upgrading my online profile. No more am I that guy. Do make sure you do the premium website though. Well worth the price differenc.
Review by Lisianne6 months ago
If I could, I would give 0 stars.
We enrolled with Ad.IQ January 2019. We were promised that our company would be connected with google and steps would be taken for our company to be recognized in the leader in our area, achieving top 3 in google key word search results, first page on google. Within the first 30 days, our company was linked to a completely different company, the website was not connected how we were promised. We had to call in several times And we never got the person we were calling for nor the approval to edit or a return call to verify our changes requested were approved. At 60 days our account was only 70% complete (including tons of errors) and our business was no where on the first page of google using key word searches.
We were told when starting our service on Jan 2019 that ad.iq would have our business in first page of using google key word searches and that ad.iq would be actively updating new business social media accounts and key words to achieve this. We keep getting notices that there is no activity or posts to the business social media and google accounts set up by ad.iq to market our business. Additionally, business social media and google review stats show no activity. Furthermore, the web site is not visible with keyword searches, the only way to find the site is to type in the exact web address. In our dispute, ad.iq uses the exact web address saying ad.iq achieved the top page in google search results. As well as multiple problems unresolved including; being locked out of business dash board, multiple request to access site denied, edits refused (stating we were only allowed 3 edits, or additional charges will incur-even though we paid more to approve sit-edit), even so, Ad.iq refused to correct site. Six months into the process and the website is still not completed, we do not have access to our website, (we were promised website administrator privileges to update or edit the website), personal online payments have not been set up through our own merchant services and any being made calls are routed through an unknown number, not approved. None of the above promises were kept by ad.iq. Robert at ad.iq said he was our personal point person, that If We had any trouble we could contact him personally. There has been no answer or correspondence to our messages we left for Robert. Robert personally promised that: If we paid extra, we would have unlimited edits to the web site until we approved it and we would have personal administrative access to web site. Finishing with a promise if We were nervous paying in full upfront, we could do a charge back on our credit card if we were not happy with ad.iq services. We are currently fighting with ad.iq to get a refund. They have not return our calls, or any money. Our end of the bargen was kept, as all funds were paid in full before site was started. None of above ad.iq promises, edits or requests were fulfilled, again they even refused to allow us to take online payment for our own personal business, (stating it was illegal to take online payment for our business). Currently, our business payments are routed to a public site not connected to our business. We have no control of the web site or payout to our business. The customer service is so poor and they do not complete their side of the contract as promised. We wasted months with this company, lost time and lost tons of money! We would never recommend ad.iq as a web site builder, marker or advertising company to anyone. As we do not want this to happen to anyone else we will be reporting them to the proper authorities.
Review by Chon Erick6 months ago
They helped my business grow from zero awareness and no customers to opening a retail storefront and generating many leads a day. Highly recommend
Review by AnimaValida9 months ago
My small salon is thriving now that I’m using ad iq. I appreciate all the work done for me, and our fantastic website.
Review by Customeroggy9 months ago
Robo-calling my fiancé LITERALLY EVERY DAY about a fake business website she created over a year ago. We have answered the calls 5+ times and each time told them to STOP CALLING.
Reviews here seem to indicate that they are a real business - but the phone number changes every time they call, and claiming to be partnered with Google while offering to put us on page #1 makes you seem like a god damn scam from the start.
We only got the name "Ad IQ" today because we finally played along with the telemarketer, acting interested. He transferred us to the Ad IQ sales rep, where we once again requested to never be contacted again.
If anyone from Ad IQ (or the initial call center) is reading this - please stop. This is an incredibly abhorrent business model that casts you in a very bad light. Next step is reporting to the BBB.
Edit: I've been asked to specifically comment on the "customer service" from this company, as apparently my existing review did not paint a complete picture. Well here it is: they were exceedingly polite during our conversation.
Frankly though, the decency of the particular telemarketer I spoke with is not the point of this review. The point is that they have a terrible and off-putting business model that does everything it can to sow suspicion.
Review by Christinen9 months ago
After a lot of persistent calls from AdIq I decided to give them a try because what they were offering me for the price seemed really good. Of course, I was very suspicious of them but really needed help with marketing my business. I signed up with them for a 6-month subscription paying only $149.99 a month, my first payment was $340.44 because of some additional sign up fees. They asked me to provide them with some details (which I did) and they would get started right away. The first thing I told them (which I was very specific about) was to keep my website which I am already using and all my content. They never listened and created their own website with some of my content and didn't even bother to ask me what name I would like, they literally made that decision on their own. I've tried calling/leaving a message and I've tried messaging on their email as well and still no response. More and more I am thinking I have been scammed and if this is a legit business this is definitely not how you operate with your clients. How is it possible there is no way to get in contact with adiq? Even on my bank statement, there is a number 1-888-4las-v and when you call its not enough numbers. I have filed a report for my bank to look into this and i would like adiq to take down the website they made without my permission as well as refund me my money. I am very disappointed and advise anyone who gets a cold call from them not to use this company for your business.
Review by Axella9 months ago
Will not stop with the robocalls. Very pushy with getting me to sign up for questionable services.
Review by Vibosp10 months ago
Love this place. Still pretty new with the campaign but I’m seeing some new clients that I’ve never spoken with before. I was all word of mouth (and some lead generators) before.
Love their customer service team!!!
Review by Decomplexity1 year ago
I am so grateful for Ad.IQ. I am a new business owner that was getting creamed by competitors in my area. I own a botique Arts and Crafts store with an Antique base. It is my absolute passion to help Moms connect with their artsy side. I run classes every evening from 5-6 and teach scrap booking. Ever since I have been working with Ad.IQ I have been booking more and more classes. They handle my social media and redid my Logo and help me rebrand my business. I will tell you I am very happy with how everything is going.
Review by BlueandQueenie1 year ago
This company does excellent work. They are quick to admit when something wasn't done to their standard and quick to fix. They're not just trying to sell me something when I call in.
excellent customer service.
Review by Julcy1 year ago
I would highly recommend this company for online marketing and Google ranking! I am very impressed on how quickly the process took to get my company ranked! I am now receiving calls from new prospects. If I could give them 10 stars I would.
Review by Tsegazeab1 year ago
Cool people. Rates that won't blow your business out of the water. Doing exactly what they said they'd do. Quick service, and fast response rate.
I couldn't be happier!
Review by Nuts Heldenbergh1 year ago
At first I didn't know what to expect because I had never heard of this company, however after working with them for 5 months now..they have blown my expectations out of the water. Every time I call in they're so nice, the website they built for me is way better than anything I could've done my self. Being on the front page of google now as well my business is constantly receiving leads from people finding me.. THIS IS GREAT!!
Review by Soulless1 year ago
I just wanted to share my experience regarding branding my business and the relationship I had with Ad.IQ in regards to do that for me. I have been hearing all the buzz regarding social media yet I had no clue how do that on my own. I actually created my own facebook page but somehow got it suspended. Ad.IQ took over everything for me and recreated my logo to look professional and updated and then created the whole social media program for me. When I search my business now I am so proud of all of the images of my Construction company before and after and how many different sites it shows up on. I really wanted to share this since this isnt' anything I could ever do on my own
Review by Munirah Spjuth1 year ago
I want to just say that I had a complete turnaround experience. Started off with some bumps but was ultimately turned around. It's incredible what good customer service will do!!! Now I'm a customer for life. My program is running swimmingly. I can't say enough good things about my experience.
Review by Terrylyn1 year ago
I have had nothing but great things come out of our partnership with Ad.IQ. I was very hesitant at first because this is all new to me and I have never worked with an advertising company before. I learned a lot about my business and what I could be doing better with my brand. I realized that there is a lot to know and that I couldn't run my business and also run my advertising campaign. I am very pleased and impressed thus far. I have been using them for 7 months and I have a constant stream of business that comes directly from my facebook page.
Review by SuzyH1 year ago
Very impressed with the results. I have been logging into my dashboard and am now seeing how many new people are finding me. I will recommend to friends. Thank you.
Review by Akkim1 year ago
I learned about Ad IQ via a cold call. They were in a rush to sign me up for their services. Everything they did was very boilerplate at best. At worst, they tried to duplicate my website and added in erroneous information. Once the service is paid for, it is impossible to get a hold of anyone from Ad IQ via email ( all they do is open a ticket that goes nowhere), phone messages go unanswered for the better part of a week. I did receive a call a few days ago from someone at Ad IQ claiming to be a supervisor. He was quite put off that I was unable to take his call at that moment, he never called back at the times I told him I would be available. Perhaps when the BBB or a domain attorney comes a knocking, he will be more available.
Chris of Ad IQ helped resolve the issue. He assessed what was needed to build our website (we actually needed the premiere) and is currently working to link all of our advertising under one domain. We appreciate his expertise.
Review by Katavia1 year ago
I usually have my kids help me out with anything online related when it comes to my business. I've always been old fashioned, using mailers, going door to door, relying on word of mouth. It wasn't cutting it and I was spending so much more time trying to find a new customer than actually doing work. I signed up with adiq's google and website package for my HVAC business. The website is way better than I expected, and I've been with them for some time now and I can finally schedule more jobs and hire more employees now that I am getting calls I don't have to pay extra for! I'm really happy I gave this program a chance, it has helped my business a lot! Thanks team.