I think that this is a very good platform for making questionnaires, forms and using automation tools for converting strangers into customers which I as a business owner and entrepreneur want to integrate and be able to do every day. Active campaign helps you doing this with precision and I highly recommend it!
Review by Rajnhard1 month ago
Active Campaign has truly improved the quality and effectiveness of my communication with clients and students. It has also helped me to save precious time and tranquility, which can be better used in other key tasks. My business is a different and much better one with Active Campaign!
Review by Bafford PanDwar1 month ago
Their system keeps messing up my business.
I had set my confirm email process up properly and it was working for a few months.
Then a few days ago it started sending all my leads down the wrong path and everyone who confirmed their email was set as "didn't confirm email". I had made not changes in the past few weeks and only found out about this error when I was about to send an email to these new leads.
Review by RuffBit Kieraga1 month ago
I learned about active campaign through a marketing consultant and found it to be easy to use and full of actionable reports on the activity of your lists. The email automation is easy to use and integrate with the various pieces of your online marketing.
Review by Galvanize1 month ago
I love the simplicity I’m experiencing with AC.
Review by TTipsword Suraniti1 month ago
I'm genuinely amazed by how supportive and at the same time, responsive AC are when it comes to helping out their customers and clients. I'm not the most 'tech savvy' but with the help of the boys and girls at AC all my automations are set up and running smoothly and I know if there was ever a problem, they will be on hand, standing by to help.
Review by Dottypolly Kalkas1 month ago
I've been using ActiveCampaign for a few years now and absolutely love it. It's easy to use, very intuitive. Having a place where all my contacts are, knowing when I've emailed them, being able to set up email sequences and one-off campaigns has made such a difference for my business.
Being able to retarget customers with specific email sequences is so important in business today and ActiveCampaign makes doing this so easy.
Great work guys.
Review by Justinah1 month ago
The drawbacks of active campaign is that the onboarding is extensive and it takes time to learn how to do things "their way" (for context, previously used MailChimp)
The upside is that once you know how it works it's pretty straight forward and you can easily build sophisticated funnels and automations. In my experience the reporting has been good and the support staff really helpful - contrary to what some of the older reviews state.
Review by Kiajah Penc1 month ago
Initially, I was training for SalesForce CRM. It takes so much time to learn one module. So we looked for alternatives that will cut or remove the learning curve and go straight to deployment. Then we tried ActiveCampaign. After the trials, we are able to do what we need to do. The interface is simple and easy to use. Instructional videos are available when we need help. Thus, saved us a lot of time in trial & error and figuring out how stuff works. The best part is its very responsive customer support. For that rare combination of awesome software & great service, their team deserves a 5 star!
Review by Dunkdoc2 months ago
Absolutely love it! So easy to use. Love the visual flow chart of the automations too.
Review by Pestana Iranzad2 months ago
Alright, so I've been using ActiveCampaign for a while now. I use it for multiple businesses of my own, and I recommend it to all my agency clients and students.
I can't stress enough how much I love ActiveCampaign. Never had a single issue with the platform, and it's very beginner-friendly.
I do pretty advanced automations with ActiveCampaign that I haven't been able to create in any other email autoresponder.
I'd love ActiveCampaign to send me a kind of a weekly report of my subscribers and performance of my campaigns - but that's just me.
Totally recommend it to everyone who's serious about their email marketing!
Review by Southview2 months ago
I love ActiveCampaign. Very easy to use and the customer service is amazing. I did a training session and the employee and he seemed very happy to be there and to be helping me. I love all the automations you can set up. Much better than Mailchimp!
Review by WilliamCopeland Zablan2 months ago
I have been using ActiveCampaign for 2 years now for myself and for clients of mine. In this time i have get to know the software really good.
I use it mainly for marketing automation and sometimes for simple email campaigns. It is easy to create automations and it works very well.
I like the possibility to make mails have text and images depending on the tags of the contacts. And use it a lot.
I would recommend ActiveCampaign if you are looking for a good price vs quality marketing automation product.
Review by Lolia Dehdari2 months ago
When I moved my list over to ActiveCampaign from the "monkey mail" account 2 years ago, I had no idea I'd be building most of my freelance business on email like I am today.
I was a bit intimidated by the... robustness of the tool. All the things I could be using it for when I bought in. I even had some doubts I'd get the use out of it that I needed.
So, I'd encourage all who are considering a subscription to definitely set aside time and ask for a little targeted 1x1 training, like I did. My customer service person/trainer had 30 minutes each week to focus on the initial campaign I wanted to build and use. At first, she took the lead on the sessions, and then after a few, I was "driving" and building and she was guiding and watching/suggesting.
This is the tool that works for me. And I recommend it to my own clients who are interested and ready for their next step in email and business.
Review by Vgurl2 months ago
I've always found that with CRMs, the learning curve can be daunting, and since I don't have a complex sale with multiple parties chipping in in different stages, I didn't need all the functionality, I really needed a marketing automation tool. So I would have to sign up with integration partners, sync them with the CRM and build out the automation.
Well, Active Campaign is a marketing automation tool with a CRM already baked in! There is so much more that Active Campaign can do that regular CRMs can't you can't even compare. I recently hired a coach and the first thing he did was show me what AC could do. I am sold! Active Campaign is truly amazing.
Review by Madhuranayaki2 months ago
Active Campaign is a powerful email and automation system. I am pleased with the support, and all the functions of work correctly with our organization. I look forward to using Active Campaign for marketing, continuing to build our team without missing a step!
Review by Otada Derrow2 months ago
For Marketing Automation it is one of the better platforms out there. ActiveCampaign is easy to use and easy to learn. The automation templates are great too as there is a template to fit almost every business use case.
They recently came out with a Salesforce integration allowing Salesforce users to automatically sync leads and contacts to ActiveCampaing and add them to automations.
The integration with Zapier is robust and effective but I wish ActiveCampaign would provide real sample data instead of test data when building a Zap.
Review by Maurel Antonivich2 months ago
So far it has been great, The customer service and the chat is painfully slow. If you ask a question they will take forever to respond, But the software itself has been good. I just upgraded the plan so lets see how it works
Review by Yahye Derrow2 months ago
With Active Campaign we did automate a lot of processes. besides the Newsletter we invented subscription lists to book a free e-mail course on our website and dir create a wonderful education in 8 steps to one of ourer digital products. throught the E-Mail course we sell the products linked in every EMail and generate a steadey flow of income. After some work with the setup and creation everithing works without any actions fully automatic. thats one of the main benefits and makes active campaign to the most powerful tool in online marketing and automatisation.
Review by MerMer Soutsamone2 months ago
Up until now we have only used free CRM and email service providers until we purchased Active Campaign due to the positive recommendations we had from clients and partners.
Since signing up its immediately apparent how the automations are the real game changer compared to the 'free' options. Likewise the deals/sales pipeline section is easy to understand and versatile.
Tagging within the platform, means items are easy to find, categorise and most importantly automate.
We are still in the on-boarding phase but we have so far been given support through out with weekly zoom calls with the account management team who are super helpful.
We still have a lot to learn as its packed with a ton of cool features but within a matter of days you can see the value it will deliver and the opportunity to integrate with tons of other tools we use is a massive bonus.
Couldn't recommend Active Campaign highly enough.
Review by Boymum3 months ago
I have been trying to get active campaign to work for weeks now and they make you wait 35 mins for a chat support staff. They drop you chat several time and then they can’t the you get a support staff member who doesn’t know the system. They never solve any of the Problem. Chloe hasn’t bothered to get back to me to solve my problem and o am frustrated about how useless active campaign in following up. I can’t believe the poor level they offer.
They are good wanting to up sale you yet don’t bother on even trying to onboard you problem. Their system is good I hear but damn hard to Integrate things.
You guys have to catch a wake up
Review by ServantOf3 months ago
Before ActiveCampaign I searched for and used many CRM platforms, yet there was always something missing. Ever since I started using Active Campaign everything became easy: managing my subscribers, my campaigns, personalizing each email I send out, collecting the data on each campaign. It truly is a versatile, easy-to-use CRM for your business. Heartily recommended.
Review by Afioga3 months ago
Active Campaign is easy to use, after adding email contacts in lists, I can make use of campaign and automation to send specific email to target customers.
It also supports complicated situation, involves tags, custom fields, different types of trigger/action in automation. These elements can be used or updated through API, so can be integrated with our website.
In addition, the email designer and campaign reporting are very useful, email template can be easily created and it can trace email's activity.
I am very satisfied with Active Campaign, and keep using it to create more valuable email campaign.
Review by Abyssaldawn3 months ago
I am very happy with Active Campaign. It is very easy to use and very responsive to what I have needed from the program. I will definitely continue to be an Active Campaign user for a long time to come.
Review by Nikella3 months ago
I'm still fairly new to ActiveCampaign but so far I love it! It's making my life so much easier. Thank you ActiveCampaign!