ACP Rail Reviews

Don't do it
They charge extra for less. Book direct.
Acp will not let you choose seats, even if free seat selection is part of the ticket price.
Acp will not give you the seniors discount, they pocket this difference for themselves.
They offer zero customer support and just make your tickets costs more without passing on any of the benefits or discounts that come with them
AVOID LIKE THE PLAGUE!!

I received my ticket in a timely fashion, however as it went unused, I attempted to return it. They put you on hold and leave you on hold Never allowing you to speak to anyone, nor giving you any idea what the estimated wait time is. After 20 minutes I hung up, and decided to contact them via the form they provide on their website. No response. I called again, was immediately put on hold, and after four minutes was transferred to a recording telling me to call back during regular business hours which are 9 AM to 4:30 PM Monday through Friday. It was Thursday, at 2:25 pm their time! Terrible service!

Worst experience ever! Don’t trust them! I paid extra to get my Britrail Pass on time, but the company couldn‘t manage that and I had to take my flight. I needed this ticket, so my father sent it to England for 45 Pounds. ACP Rail wanted me to send it back at my expense even if it was clearly their fault. And I didn‘t even get a refund for the 45 Pounds.