I purchased a new ductless system (Mitsubishi) for my game room. I placed the order and within 24 hours recieved an email that my item had shipped. Before placing my order I looked them up on the BBB and found 0 complaints against them. When I asked the salesperson on the phone about all the bad reviews on here she explained the website was bought out by a builder and was under new management. Within 2 days I had my air conditioner. Great people to work with. Those bad reviews has to be a competitor or something. Its too exaggerated based on my stellar experience with them.
Review by CustomerISLWYN9 years ago
Great company to deal with. Actually tbe best. The other reviews are either lying and are competition or something else...
I have bought now 3 times from this company replacing all my rental properties Ac systems. Each time I got exceptional service and excellent prices. I highly recommend!
Review by Rusel Beddi9 years ago
ACOverstock seems to be the premier site in my opinion. They actually shipped my order the same day I purchased it. I had a tracking number in my inbox which verified that it was sent. I too asked their staff about the comments on this review board and I recieved the same information regarding the builder that is operating this business now. I look at it like a restaurant. It is a building that is occupied by people. Maybe you went to eat one day and did not like your sandwhich at all. But the new owners are masters at making the best sandwhiches in town. The new owners have nothing to do with the old owner's inexperience and ability. They just occupied the building and are doing NEW business. This I believe best describes the scenario at ACOverstock.com. The builder has A++ ratings which as a lot to be said. You can't believe everything you read anyway. My experience was awesome and I would recommend anyone to purchase with confidence. These people have the best service and fastest turn around time out there.
Review by MLBmySF9 years ago
I had a great experience with them this past December 2010. I was reluctant to order after reading these two guys but I asked their customer service rep, Brenda, and she was very straight forward. The company was sold in November 2010 and the new owner is a General Contractor who has been open for 20 years and their BBB of Central Florida rating is a A+. It made me feel much better and I made the move and ordered my Rheem straight cool system. Got the system in 3 days from the date I ordered it - ordered via telephone on Tuesday and received it on Thursday = happy customer!
Review by Collie9 years ago
We purchased a furnace and air conditioner from ac overstock this month and have not had any problems. Got the shipment in about a week... packaged pretty good. Equipment was installed by my brother in law this past weekend and its working perfectly from what we see. My brother in law wanted to maybe get a system so I typed in their name and found this site and was pretty upset about the first couple things I saw written. Doesn't make sense they seem like such good people. I got a heck of a price too so no complaints here. I would highly recommend them to anyone I know and would question these first 2 comments. Maybe its competition that makes these kinds of writings. I will write a follow up once my brother in law gets his furnace this week.
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At AC Overstock you can buy AC Direct with brand name central air conditioning & heating systems where you get FAST & FREE shipping!