The site has now charged my credit card three months in a row. However, when I log in, I am told my account has expired and I must purchase a membership. After repeated attempts to resolve with Acorn's "customer service," I filed a fraudulent charge complaint with Master Card. Save yourself the headache!
Review by Daniel Sjoden Barghuis4 weeks ago
I opted to try Acorn tv after disappointment with Britbox and requested the free trial. After the one week "free" my account was billed for $5.99. Fine with it. Three weeks later billed again for $5.99 meaning there is NO free one week trial. Contacted Acorn and ignored. Will binge watch this month and cancel.
Review by CorshamMan Carlquist1 month ago
Several shows have horrible quality picture. Customer service is non-existent. I contacted them several times with programming questions and after many weeks got an email stating that hopefully my problem was resolved by then, and if not, to open another ticket!! They charge me different amounts each month. I was finally able to get them on Facebook Messenger but they refused to answer my question about being charged inaccurate amounts. Cancelling my subscription. Too much good competition from which to choose.
Review by NickPWoods2 months ago
Reason as above bought to watch that particular program but could not find it so was very disappointed
Review by Sherrick Lösche2 months ago
Acorn offers an impressive selection of British tv series but only the current season is included in your subscription. Earlier seasons are available only through iTunes at $2.99 an episode or $14.99 per season, as we discovered in the series "Vera". The same proved to be true for other offerings. Decided to cancel after first viewing session and truly disappointed that iTunes is in on the deal. Now hoping the cancellation will actually go through without continued billing to my credit card, as has apparently happened with many other disappointed customers.
Review by Songue2 months ago
I have browsed a few of the series and I find the visiual quality very poor. very dissapointing, a lot of very old shows and I prefer more uo to date. Cancelled within 3 days of free trial.
Review by Chrisbu3 months ago
Used to watch shows for free. Now 2.99 and more to watch. Miss Marple and Hercule Poirot. Why?? Ready to cancel
Review by Dairrick Caenetto3 months ago
I activated the service 4-9-2020 for the 1 month trail to see if we liked. Gave credit card info, contacted them per their method as to how to do an annual service if we decide to keep and got NO RESPONSE? Then got charged for a month usage on 4-16-2020. Resent another ticket (EMAIL) today 4-24-2020 asking why I did not get a prior response, was charged for a month and not directed how to do an annual purchased fee if we decided to keep. Time will tell if they read this review or if customer service will return from their hide out?
Review by Rhydycroesau3 months ago
A friend gave me a gift subscription to Acorn. Beyond the free week, after which I was required to subscribe (I didn't) I can't tell you how I liked the channel. But I can tell you how I dislike the Customer UnService. It's pitiful. It's nonexistent. When someone would respond to an email, their help was to call me a valued customer, send me to a subscription site, and not answer my question. I was able to talk to a human once, who also gave me no help. I have repeatedly asked them to refund the money to my friend, which they have not done. Recommend Acorn TV? Not just no, but no way!
Review by Outlook Szkopiak4 months ago
I had signed on to Acorn TV for a month or two several times over the last few years. Never had a problem canceling when I wanted to switch to something else. They have some good shows that can keep you entertained for a while (Murdoch Mysteries, Midsummer Murders, Foyle's War, George Gently etc.)
Review by Adesko5 months ago
Missing episodes (Episode 1 not available at this time, why don't you watch Episode 2 and figure it out on your own). CC constantly messed up, displaying CC from previous episodes. Customer service sends automatic emails every 48 hours asking the customer if their problem was solved without actually checking that it was, therefore using us, the paying customers, as free testing engines.
Review by NEPeach5 months ago
You watch a few shows in a series and then to continue watching the series they charge you $4.99 PER EPISODE!!! What a ripoff. Cancelling my subscription.
Review by JosephCurry5 months ago
Three months after canceling this service, (they require you to insure they did it after receiving and confirming your email to cancel), they are again charging my bank account for the service I don't have. This is after they confirmed they canceled my account three months ago. Unless they offer you an option like Paypal don't give them your bank account info or you will be sorry. Then again just don't get IT since I cancelled it because except for a handful of exceptions everything is just very old repeats.
Review by Ndigs6 months ago
We are a huge fan of British television, going way back to the 70s and Monty Python, the Goonies, Fawlty Towers, the Two Ronnies, etc. So we were excited to see that we could view again some of these shows on Britbox and Acorn TV through Amazon Prime Video. We did the free week with Britbox and then subscribed for two months until we had exhausted all the episodes of all the shows we wanted to watch. Next, we did the free week with Acorn and have now subscribed for a month to watch Vera, Foyle's War, and others not available on Britbox. The two services are night and day. We use new Roku's to stream. We never had one issue with Britbox. We have daily issues with Acorn. Buffering, choking, restarting, and when you finally are able to get through an episode, the app freezes and doesn't return to the menu. Not only that, you have to exit back to the main Roku home menu (top right button) to recover the device. I had read numerous complaints about Acorn and their buggy app. The same thing happens on Firestick which I have a new one installed. I sent an email to Acorn customer service but got no response, not even an email saying they received my email and are working on it. Also, not all of the Foyle's War episodes have closed captioning/subtitles even though they are ALL marked as having such. I am hearing impaired and the thick British accents make it impossible to understand. When these air on PBS or are played from our library's DVDs, they all have subtitles. I feel we are being cheated of the money we are spending. We will not be renewing the subscription. Britbox has it down and does it correctly. Acorn is a fail!
Review by HilaryH Yanniello7 months ago
Cancelled a week before the renewal date.. crap content and can't be bothered.
Bought through Google play.
They tried to get me a refund.. apparently despite my cancellation.. which Google play logged.. acorn stole money from me
Now I have to access their help.. acorn doesn't help. They say they open a ticket then next day say rate their help in resolving my issue!!!
Do not get this app
Review by Mlava Derrow7 months ago
We have been subscribers to Acorn for several years and enjoyed the all-English menu. However, when our interest turned elsewhere we found that the Acorn does not provide a mechanism to terminate the subscription and does not respond to request for help. As a result we continue to pay the monthly fee for a service we do not watch with the only alternative for relief being cancellation of the credit card. So, if you are thinking about subscribing to Acorn my advice is to not do it as it is essentially an internet scam.
Review by Spartina8 months ago
Got it mostly for the last season of Foyles war but checked other things while I still had it. The content is fairly good, alot of the series can't be found elsewhere in Sweden (where I live), so that's good. However, the app for Apple TV is a joke! It's hard to navigate, it reacts super slow to browsing, and after each episode it freezes so I had to restart the app to watch the next episode. For the price the content is really good, but if the app doesn't work you can have the greatest content in the world, I'll still keep to Netflix and HBO.
Review by Vibe9 months ago
They worked fine at first, but they no longer continue through out the program with out constant spinning. I is such a disappointment and a waste of money. I am afraid I will have to cancel. They are nothing but a fraud.
It would be a wonderful variety of shows if they were actually available. I wish there was a way to contact them, but once you have made your purchase, they are hard to locate.
Review by Boosy Belmeliani9 months ago
Useless ultra slow streaming and quality. No response from the help desk. Don't waste your time with it
Review by Stasey Ugfu9 months ago
I really wanted to enjoy Acorn's options but after paying for a year's subscription I find that everything I try to watch is interrupted by buffering--sometimes for so long that I give up and move on. I don't understand why I'm able to access Netflix and Amazon Prime without encountering this problem. Wish I'd saved my money and stayed away from Acorn.
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Review by Jakkarin10 months ago
my wife and I have had our fill of everyday cable and todays stuff thats on american tv.
Acorn is a breath of fresh air and we really enjoy BBC tv shows.
We have dropped Netflix.
Review by Anaze11 months ago
I see too many poor reviews of acorn, and don't understand why? They offer great shows at a very reasonable rate, less than half what Hulu or Netflix costs me a month, and I really enjoy the shows I watch, 19-2, 800 Words which is a shame was cancelled after only three seasons, A Place to Call Home. I have had zero issues with this app, none. I love that being an American I get to watch brilliant writing from other countries, at $5.99 a month I don't know how anyone can complain about what they get here. But to each their own, I felt it necessary to write one just because I felt they were getting bad reviews and unjustly, so just my two cents, it's worth at least a chance if you have never seen it, get the free trial, find a few shows you like and sign up for a month, the only other app out there I can say is better is Kanopy but that is because it's free with a library card. And free is always better but acorn is next to free at $5.99.
Review by Alhajie11 months ago
How can I watch Accorn on my Samsaung Smart TV.It doesnt seem to be available :(
so basically i cant watch it on a samsung smart tv
Review by Devian Ducharme11 months ago
I took the trial but cancelled day before final date but monthly fee was deducted from my account anyway. I even received a confirmation email of the cancellation. I emailed the confirmation to them as they requested (shouldn't they have it? They sent it to me). Now they have deducted ANOTHER month. I honestly didn't find that much I wanted to watch.
Review by Tiletile Yahnig1 year ago
I have had Acorn tv since it began streaming and loved it for several years but in the last year it has become worthless. Their programming director should be fired as they add 1 new program a week usually with 1 or maybe 2 episodes only, most are documentaries about WW2 or travel. The few British series they have added this last few years are 20 plus years old and the worst series I have ever seen "all in good faith" was not watchable nor is "straight forward" the newest Swedish series this week. I am cancelling Acorn but keeping BRITBOX as their programming is much superior to Acorn. I would recommend switching to BritBox if you love British TV as I do. Debra D
Our reviews are aggregated from multiple sources to give you the best overview about acorn.tv.
Acorn TV is a subscription streaming service offering the best British TV on-demand, commercial free. Shows include favorites like Poirot, Marple, Midsomer Murders, Vera, Foyle's War, Doc Martin, Jack Irish, Agatha Raisin, The Level, and many more. Fre...