Big scam do not use site!!!! Utter rubbish!!! Not received order in three weeks!!!! In this day an age ??!!
No contact details!!! No delivery details and ull be lucky if the phone is ever picked up!!!! This company shouldn't be in business!!!!
Review by Dilshad5 months ago
Nine working days after placing my order I had to chase them. Once contacted, my order was expedited and arrived 3 working days later. No explanation as to the delay was provided. The product is excellent as was the price. I'll use them again, but not if I'm in a hurry.
Review by Nataliecx5 months ago
Used them before with no issue but this time they couldn't get the stock (fine) but 3 weeks later I'm still waiting for a refund. They don't reply to emails and the phone goes straight to a mailbox that won't accept messages.
Are they still even in business??
Review by Critzlez6 months ago
I ordered an item and i'm still yet to receive it. I'm fine with this because i'm used to delays but the main problem is i've emailed them to keep me updated and there's been no response. My payment has been cofirmed but the item is still in 'processing'.
Review by Jeee Kandalov6 months ago
Really good customer service. Excellent trousers too. Thanks.
Review by Jietse Djumatova6 months ago
I was looking for some quality work clothes and found this site I’ve only just received my order but the quality looks good at a fair price and a speedy delivery I will be ordering more in the future
Review by Indravadan6 months ago
They were very quick to come back to me when what I had ordered was not available until later. They kept me informed all the way and sent the garment as promised. Absolutely delighted with the fleece, the last one I bought for my husband had been worn to death so I know I will have value for money. Many thanks
Review by Denver7 months ago
Awful customer service.
After two weeks from confirming my order they then said they'd called me (they hadn't) and emailed saying they no longer sold the items that I'd purchased on their website - this could've been stated immediately after I placed my order! Or the items removed from their website!
They have only partially refunded me saying one item I ordered was in stock but that has yet to arrive after three weeks.
Truly shocking and would never recommend.
Review by Darrah7 months ago
Ordered two items supposedly in stock had to wait 3 weeks for delivery after 2 email prompts of where's my stuff. Anyhow items have arrived and pleases with them.
Review by Susiesuec7 months ago
Company refused to accept a returned jacket bought online, they said it was covered in hair/fluff.
This was a brand new tagged coat which had been worn for 30 seconds
Tried passing the complaint onto Paypal for some reason.
Do not use for Online purchases as not a good returns policy.
Review by Monida8 months ago
Delighted with service...jacket was out of stock but when it arrived in I received next day delivery
Review by Mrvid8 months ago
great price but the delivery time was more than two weeks. In this period I contacted Aceworkgear on two occasions a week apart to be told they were waiting for a delivery from their supplier the following Monday.
If Aceworkgear could speed up their delivery providing the customer with a scheduled date I would be more than pleased to use them again.
Review by Omotade8 months ago
They let me know where and when everything was and it all arrived on time .well done
Review by Smony9 months ago
Item took 8 days to arrive, did not fit so I have been trying to arrange a return for nearly a week now with no reply to my emails as there is no clear instructions on how to return the item...
Review by Richika9 months ago
Never received my order.
Received email to say items were out of stock and the would be delivered in 3-5 working days via next day delivery. This never happens and I have been lied to constantly. Be wary and do not be surprised if items don’t turn up. Have been promised follow up calls these never happened and I was promised a manager to call me today. This never happened either. Will never use again just hope PayPal buyer Protection can be used against this company.
PayPal did find in my favour , hopefully the items were returned to sender as never arrived in jersey.
Review by Sleavey10 months ago
Reasonably quick delivery but the Portwest Coverall I bought does the job on the harbour, this is going to make my life easier during the winter months.
Very good protection against the weather and a quality product.
Ordering was simple.
Review by Rosienna10 months ago
No email to say when goods arrive. Use a company to deliver who don’t give you delivery options! Having to collect parcel from a depot 35 mins away from home! Rubbish
Review by Ruperta McPharlin11 months ago
Ordered a pair of Carhartt R01 bib overalls they were advertised online as being in stock which would mean next day delivery or so they say! I received an order confirmation a few seconds after placing the order but then nothing for 7 days! They didn’t even answer the multiple emails I sent in those 7 days. until I rang them up personally and asked where my order was They told me that they weren’t in stock and that they would have to order some from they’re supplier! With that I received the item 2 days later and that’s the only reason I’m giving them 2 stars! But it does make me think if had not rang them then would they have ever sent me an email? Would I have ever received my order Also it’s nice to be told you don’t have what I want in stock and given the option to get it FASTER from somebody else!
Review by Arduinop11 months ago
Great communications. Kept me upto date on delivery progress. Definitely use again.
Review by BDHoward Iyoha11 months ago
The product I bought ( safety boots ) was competitively priced even with postage . They delivered the service they advertised and the boots arrived a few days later with no problems at all , unfortunately not all companies are like this .
Review by Sudhan Rasheen11 months ago
Very good, shipped from Scotland to the south of England in a few days. Genuine item at a fair price. Can't ask for much more than that!
Review by GPSmith11 months ago
Only received part of my order website didn't say out of stock so can't understand why I paid the full order and they only found out when I got the delivery
Review by Danalys11 months ago
Excellent....super fast ...definitely recommend anyone and everyone to buy from them...they'll not be disappointed....