Excellent communications and very speedy delivery. Very happy and would recommend them and use them again.
Review by Shaelene3 months ago
Outstanding service from first contact to purchase. Very quick and professional response. Would definitely recommend doing business with Ace!
Review by Bexybeatdown4 months ago
Extremely friendly and super fast service.
Review by Terrieann Marchelle4 months ago
Also the second purchase was flawless, they assisted me in every phase.
I contacted them in chat and email and they were very helpful to satisfy my requests.
When i received every package i found a hand written thank you card for the purchase.
I consider Ace Jewelers one of the best shop i purchased from.
Review by Bafford Baleid4 months ago
Excellent service. Fast email responses , best price anywhere in the world for my watch , super happy and deliver arrived 24 hours later. Really happy !
Review by Druscilla5 months ago
I’ve worked with Alon at Ace and his team several times and it’s always been fantastic. The communication is fast, accurate and thorough. My most recent purchase was an important, bespoke gift for my wife and Alon did a wonderful job of walking me through options while educating me about my potential purchase. From pricing, to shipping, to quality - everything was wonderful.
Review by Danzo5 months ago
Imagination + Service = Amazing
First, Ace Jewelers carries a unique and imaginative selection of luxury goods. They had designed a unique watch "Orion de Stijl" (in collaboration with Nomos, a very unique manufacturer). Congrats to their design team on such a unique piece - thoughtful, restrained with a hint of personality
Second, Tamarah was amazing to deal with. She was responsive, knowledgeable and went over and above to make me comfortable in ordering the piece (from North America). I appreciated her attention to details and the organizations commitment to client service (which she delivered every step of the way)
Thanks again for your imagination and high service - made the entire experience very memorable
Review by Rachelita Puffal5 months ago
Wide and attractive range of watches and competitively priced. The professional teams makes me feel welcome every time I return.
Review by Haggay5 months ago
Efficient and Professional Service.
Ace had the watch I was looking for and at a great price. Thank you to Tamarah who answered all my queries swiftly and in full. Following ordering online, I am based in the UK, I was kept fully up to date with my order which arrived as scheduled and beautifully packed.
The watch is fantastic and I would have no hesitation in buying from Ace again.
Review by Often5 months ago
Very good advice and excellent service. The Ace team is 100% dedicated to comfort their clients. I highly recommend Ace Jewelers.
Thank you very much for being so helpfull for already so many years !
Review by Bafford6 months ago
I am thrilled with my purchase. Professional services with excellent communication and quick delivery. The watch was nicely packed with a nice personal touch.
Special thanks to Tamarah for the exceptional support through the purchase.
I will definitely make business with Ace Jewelers in the future. Highly recommended!
Review by CClerveaux6 months ago
Fast response and shipment.
Review by Djelma6 months ago
Very responsive and friendly communication. They deliver what they promised, and even gave more. A rarity in this age, seems like the staffs work with heart. Highly recommended
Review by Unonamous7 months ago
faster friendly service
Review by Ademuyiwa Bredenberg7 months ago
My purchasing experience online was all I could ask for. Response to email inquiries were swift and polite. This was my first time buying a watch online and was hesitant about making the purchase. Tamarah at Acejewelers email communications were informative and reassured me about the process. Pictures of the watch I wanted to purchase were made available for me to view on WhatsApp. The watch arrived in the United States, 2 days after ordering. Very well packaged with warranty card in new condition. I had been told prior to purchase that the watch I was buying, which was on sale, was a display model, which explained its significant discount in price. The watch looks great, in mint condition.
Review by ReviewMonkey7 months ago
I can put my hand on my heart and say that Ace Jewelers is the best watch dealer/retailer I've ever had a pleasure of dealing with! The quality of customer service, knowledge, support and end product (in addition to the Nomos timepiece I got a bunch of goodies from them) is simply amazing! The attention to detail in service provision and the work they do is pure excellence. Thank you Dale, Alon and Team - you are Ace!
Review by Yoganand8 months ago
I bought the Amsterdam Club. Ace was excellent to deal with. They answered emails quickly and completely. They were easy to arrange shipping and payment between three different countries. This was my first time to deal with Ace and I recommend them enthusiastically.
Now for the watch. It’s a beautiful watch and exactly what I expected. But I’ve never had an unboxing experience like this. Every aspect of it contributed to a wonderful, truly memorable experience. Pure class all the way.
Review by Skva Beckie8 months ago
Bought nomos limited edition from the, paid full price as advertised, they have no clue how to export watches outside EU, forms were filled out incorrectly, so a custom stop in Germany, now a long delay at USA customs, don’t know when I will get watch, my advise, stay away from these folks if u are importing outside of EU
Review by Lillyam8 months ago
As a watch collector of Swiss and UK only watches to date, this was my first foray in to either German watches, or a Dutch jeweller. Being of Dutch descent, the concept of the Ace Jewelers limited editions with Nomos struck a chord and - with an admiration for the brand of Nomos in any event - it was an easy decision to purchase this watch. The value for money is, in any event, incredible.
In terms of the watch, it is just beautiful. Versatile, comfortable to wear, visually so appealing and balances the clean, modern style of the Nomos watches with something just a little bit mysterious.
In terms of the process of ordering this watch, dealing with Ace was incredibly pleasant. They are extremely efficient, the communication is top class and the delivery was rapid. The icing on the cake was to receive the watch with various 'extras' - a handwritten note was such a nice touch, but the Amsterdam socks and Nomos notebook are very special too.
So all in all, this was a 10/10 watch purchasing experience. I doubt this is the last Nomos or Ace Jewelers have heard of me...
Review by Alsy8 months ago
I've been meaning to write this review for a while. I was in the market for a new watch. It's not an easy watch to source, especially on a bracelet. I emailed Ace and got a timely response. Tamarah was excellent to work with. She answered all of my questions quickly. Once the watch was available it was shipped quickly to the USA. It was packaged extremely carefully, in the coffin with all of the paperwork, box etc. I love the hand written note as well. Very nice touch that adds something special to the monotonous internet transactions of today. Ace and team are fantastic!
Review by Michael Ryan9 months ago
Thank you for a great watch and great service! Ordered a Nomos Limited Edition, which was shipped as soon as payment went through via UPS Express. All customs paperwork was proper and had no issues importing the watch. Service and communication was extremely fast, pleasant, and helpful. Would definitely buy from again! Highly recommend to others.
Review by Gentil Derrow9 months ago
Ace Jewelers are numero uno! My wife recently decided she wanted to surprise me for valentines day by trying to acquire a limited edition watch produced as a collaboration between Ace and Nomos. Unfortunately Ace had sold out, however - several days later we were contacted by Ace to let us know that they would like us to have their own personal numbered edition if we so desired, which they had been saving as a memorabilia. Suffice to say we were absolutely astounded by such an incredibly kind and thoughtful offer - and I am thrilled with the watch. Thank you Ace for your world-class service with a personal touch!
Review by Zhesty10 months ago
Very satisfied with my experience buying from Ace Jewelers. Shipment of my order was prompt, and they notified me of all shipping details. The staff was professional/responsive via WhatsApp and were very helpful with an exchange I needed. Will definitely consider using Ace Jewelers for my future purchases.
Review by Tesfa10 months ago
My buying experience at Ace Jewelers was nothing short of excellent.
When I arrived, I didn't quite know what I was looking for yet. This was not a problem because at Ace they helped me every step of the way. I tried on a number of different watches and after a while I settled on a, well, perfect watch which suited my needs flawlessly.
The service is exquisite and made me feel exceptionally welcome. I can definitely, without a doubt, recommend Ace to anyone looking to buy a high quality watch.
Review by Tristesse11 months ago
Fast, professional, and friendly service. I received exactly what I ordered.