Good service, online order was treated fast. Though I got a notification that it would take up to 20 days to get delivered because it was a custom order, albeit it actually wasn't (I ordered standard pieces/nato-bracelet). But it was a mistake and the customer support answered quickly (<24h).
On the "negative" side, they work with French Post and it was a bit a pain in the *** to get the parcel delivered. The street number on the address was wrong and it took several calls and even a 15km drive to the regional distribution center to get the address right. But I guess it's not ABP's fault.
Review by Kealia2 months ago
The ordering process was very detailed. The watchband was custom made and exactly as ordered + delivered on time
Review by Yiasmin2 months ago
Shipment was prompt. Quality of products is excellent. Will consider for future purchase.
Review by Wrench2 months ago
very pleased with my custom watch strap
Review by Izah Mythen2 months ago
Incredible beauty and craftsmanship - with a brilliant website and excellent, fast customer service. I have been a customer for nearly a decade.
Review by Arienn2 months ago
Perfect packaging, items as described. Will purchase again
Review by Linsdey2 months ago
Excellent products. I ordered two watch straps of different lug widths for two different watches, one strap black, the other blue. Both straps are absolutely beautiful, extremely well made. Comfortable wearing straight away. They had to be manufactured so time wise took a couple of weeks to produce, but once completed and shipped, i had them arrive to me here in New Zealand in only a couple of days. Extremely happy with the quality of straps and service.
Review by LifePix Wincup2 months ago
Top notch quality, excellent customer service, and fast international shipping!
Review by Uklein CHAPMANer3 months ago
Very good quality and nice service, excellent!
Review by Abryn3 months ago
Always an excellent product.
Review by Kelianne Youngclaus3 months ago
A bit slow but good quality products
Review by Hambc3 months ago
Good product and fast shipping. Thanks
Review by Myung3 months ago
The special tanning strap I ordered came quickly and is beautiful. I highly recommend APB!
Review by Nikitas3 months ago
Absolutely excellent !
Review by VictoriaSent3 months ago
Review by Kangen3 months ago
Review by TribbeckMartyn3 months ago
Delivered exactly as requested. Excellent for bespoke sizes and exceptional quality all round...not the cheapest perhaps but they offer a service not usually available.
Review by Tzakar3 months ago
Exceptional service from start to finish, amazing quality and fast shipping. Very pleased with my first order.
Review by Moia3 months ago
The order was delayed with more than a week. Once recieved, i found out that ABP delivered the wrong strap.
I have paid EUR 345 for a strap that i did not order. In addition i have not recieved and invoice. What i have recieved is a bill stating that i have recieved a sample strap worth EUR 20. I find this business practise to be irregular.
I have written several times to enure that ABP make up for the wrong order. Still no resolvement after 45 days...
Review by Bafford3 months ago
Review by Aku Noquil3 months ago
I ordered and got the strap which I thought will fit . But it doesn’t as it’s too wide . There were no options for width . That’s why the mistake has happened .
Your website doesn’t even accept my watch code . That’s why wrong strap has come to me 🙁
Review by MichaelM3 months ago
Have so far ordered 3 straps. Excellent product and service. Damien, one of their staff was extremely helpful and patient with me when I was asking him of photos of strap leathers. Highly recommend.
Review by Rønnow3 months ago
Great service and communication. Thank you for your professional advice that resulted in a perfect fitting strap.