Unfortunately, I didn't know that the process of applying for ABN is simple, quick (instant) and FREE.
You just need to go to ABR website and apply (ABR dot GOV dot AU - sorry for this spelling but Trustpilot doesn't allow me to post the link to the ABR website).
Therefore I decided to use this Agency to represent my interests (assuming that registered Agent is highly experienced and will provide initial advice on what details have to be provided, as well as will be representing my interests in case of application being delayed/cancelled).
What have I got? The payment of $99 (the fee) was withdrawn from my account immediately, they don't delay it. No One called me to check my details or ask any questions. Promised in 15 minutes ABN wasn't delivered within 15 mins. After couple of hours I've got an email that my ABN is delayed by the ATO for the unknown reason, the advise of 28 days timeframe and "don't worry, just sit and wait" was given.
As I didn't have 28 days in my pocket, I contacted this Agency via Support chat on their website, trying to find out the reasons. Short story long, I spent 40 mins in total on the chat where information I've got was: few times repeating information that I've got via email; assuring me that nothing can be done and they can't help me; giving me the reasons which didn't even sounded believable; stating that they are not contacting ATO etc. At the end I was offered to call ATO myself, to investigate the reasons and processes.
When I asked for a refund for the service that wasn't delivered in by best interest, I was told "sorry, service is done, payment was withdrawn, go read our terms and conditions, no refunds".............
I'm not the one who takes such a "customer service", I will follow up with my bank as I've saved full transcript of the chat, as well as references for the calls with ATO. I'm sure I'll get my refund. But what a waste of time..............
JUST STAY AWAY IF YOU CAN
Review by Ashtin2 years ago
DO not use this service
I as issued with 3 Bpay CRN numbers which did not work.
I contacted them bank to inquire and the bank advised not to use the business as in their view this did not appear to be legitimate.
Review by Reane Brahier3 years ago
Why on earth would you pay $100 for someone to "copy and paste" your already written info into a form, when you can complete the whole process for free through the ATO?!?! Anyone working in this company ought to be ashamed of themselves. They prey off of innocent and unknowing people and are too spineless to acknowledge their faults and correct their wrongs. Additionally they will block you from all contact if you complain about their services. So to those who work here... Get a real job!! Instead of stealing money from the people who work 100x harder than you ever will!!!
Review by Monnett Talavera3 years ago
They charged me for a service that they could not provide then refused to refund me for weeks on end. I had to open a dispute via Paypal. They also lied about not being able to refund me via PayPal & requested my credit card details. Liars. Terrible service. Worse company of liars & thieves.
Review by Cinthis Trest3 years ago
Such a valuable tool when starting a business, concise Teresainformation and advice on how to make the most out of Business opportunity.
Review by Wilfrido3 years ago
I have found this service to not only be easy to use, but offers a fast and reliable method of producing its product. I would definitely recommend this to other users as I have had a wonderful experience in dealing with them.
Review by RDixon3 years ago
Friendly & positive experience. Thank you!
Definitely the best government department I have ever dealt with due to the speed of their work!
Review by HooYuenFong3 years ago
I made my application and only realised after it had gone through that I had forgotten to put my TFN on the form. I immediately emailed and they emailed straight back, amended the form and I was able to receive the ABN within a short amount of time. Highly recommend.
Review by Xiyao3 years ago
Was a very quick and easy experience.
Review by Young Galletley3 years ago
Simple way to secure ABN but can also be done easily yourself at no cost.
Review by Theodyssey3 years ago
I am talking honestly about your easy and wonderful system to get my ABN. It so very fast and not complicated, it is so smooth process to fill the data and very fast result receiving.
Thank you very much
Review by Dioho3 years ago
It was so easy & Quick I got my ABN vertiully straight away . And they Registerd my business for my ,It was register in 2 Days I didn't have to do anything all I had to do was decide on the business name and they done the rest for me . I would recommend every 1 to use ABNregistration.com.au
Review by MitchellA3 years ago
Very good always in contact with us in Thailand and kept us up to date on progress
Review by DavMas3 years ago
no worry good to work with and good response thank you.
Review by Davidwilliams Fichtner3 years ago
User Friendly and nice and quick. Thank you
Review by Caelie3 years ago
The service was easy and convenient ( great )
Review by Kingofdeleons3 years ago
Very pleased with the level of communication and efficiency of process in allocating my ABN and Registration of Business Name.
Thank you kindly.
Michael Richard Graham
Review by Oxyleon3 years ago
Review by Elsda3 years ago
thank you so much,have a good day.
Review by Sequinist Dasaeva3 years ago
After taking our money they didnt register our business name Took quite a while of waiting until we worked it out
Not good at all
Review by CarterBorn3 years ago
This service makes it easy and efficient to register an ABN
Review by Zelmira3 years ago
So efficent and fast. What a great service. Thanks.
Review by Eva3 years ago
Friendly use website and easy procedures
Review by Strivs4 years ago
This has all been new to me as I've never done anything like this before.
Couple this with still getting used to all this modern technology and the equipment to perform it and you can see why this needed to easy and clear to me.
Review by Okama Tarnovscaia4 years ago
I thought the process was very efficient and was not complex. The speed at which the ABN No. was supplied was very prompt.