on July 17 , I ordered 3 items totaling $61.00. I was even able to use a 10% discount code . I immendiately received an email receipt. A couple of days later I received an email stating my order was being processed. I called 2 weeks later to get an update. Unlike the previous reviews NO ONE PICKED UP THE PHONE. Just a phone company error message. I got an immediate email response recognizing my request for an update.. My second email didnt get a response. I just got off the phone with my bank reversing the charges and closing my account.
Review by Sagay Nomo5 years ago
Pretty new site, and was a little skeptical. But everything was smooth and was kept up to date. Great customer service
Review by Bagdad5 years ago
I had the same experience as others. Made an order, never received the product, finally cancelled order and now have not received a refund. Web site is down and vender not answering the telephone.
Review by Janette5 years ago
Order placed over a week ago and still has not shipped. When I called customer service and they claim it will be shipped out tomorrow well tomorrow has come and gone and come and gone. Ended up having to dispute the transaction with the credit card company.
Review by Shashikala Whipp5 years ago
I ordered some water tubes from them and it took forever to get one! However, I ordered 5!!! I still have not received the other items in my order and I cannot get anyone on the phone and I have emailed the support desk 3 times with no response. I ordered these items a month ago!!!! Looks like I will have to call my CC company, just what I wanted to do with my spare time. Do not buy from them, you will be sorry!!!!!
Review by Bhavna Fredie5 years ago
I purchased a bag from this merchant last Friday even though I was very skeptical at such an unknown company. I should have trusted my gut! I put in my CC information and purchased the item at what appeared to be a good deal. I received a confirmation email almost immediately. However, 4 days later I receive another email saying that my order was still being processed, even though my card was processed days ago. I called and spoke to a young woman who sounded like she was working in a kitchen due to the constant sound of running water. I could barely understand her. She claimed my order was cancelled due to a wrong CVV number even though I had proof that everything processed correctly. When asked to speak with a manager, I was told he was not available since it was a holiday today in Arizona?!! Huh?!!! July 29th is a public holiday in AZ?!!! I am now working with CC company in reporting this fraudulent company. Do yourself a favor and save yourself the trouble of dealing with these incompetent frauds!
Review by Henchiri5 years ago
Found this company doing a Google search for a Ceiling Fan. Checked BBB and found no complaints. Ordered Product. No email response. Checked Credit card company next day and saw full price charged to card. Contacted online and was told they had 7-10 business days to deliver product. After several days with no tracking info sent, re contacted them. Was told shipping same day and would receive product in another 5-7 business days (that would then be 17 business days). No merchandise received. Company Website no longer available and telephone number posted is disconnected. Time for BBB Complaint and Credit Card Company Dispute.
Review by Tutie5 years ago
I ordered an item July 21st in order to receive said item by my mother's birthday, which was the 29th. I received a confirmation of order the same day I ordered, and a few days later an email stating my order was being processed. Its now the 10th of August and I still have received nothing. A few minutes ago I sent an email to them requesting my merchandise, or a refund.
If I had read the reviews first, I may have saved a lot of time, and disappointment.
Review by Bbh Gifferd5 years ago
Fraudulent I bought Hat Display rack from them, they charged CC but never sent an item
Then they sent cancelled transaction email. I ordered another one from them.They charged the card for both the items but never sent any.
No response on phone or otherwise
Also, website is not available anymore
Review by Czarina Bassi5 years ago
my order was place a week ago, but they did ship it. everytime i contact them, they will say you order will be ship tomorrow. the fact is that they never ship your order, and they don't accept paypal . this is not a trust site. DO NOT ORDER FROM THIS SITE.
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