Abbapatio Reviews

We recently received our Abbapatio umbrella and are very impressed with the quality and the ease of putting together. The color is beautiful, it covers a large area, and is easy to move around if necessary! Amazing value at a great price!

I received my umbrella just a day before the stand which was fine. The umbrella and stand are great quality and easy to use! We absolutely love the colors to chose from!

I love my abba patio umbrella. It came packaged so well, and was so easy to assemble. The fabric is the highest quality and the mechanism for rolling the shade up and down is so smooth and fabulous. Would recommend these umbrellas to all my friends.

Beautiful 11ft Market Umbrella and Stand! We love the aqua blue color and it's the perfect width to hang out in our rocking beach seat. We love to hang out under our palm trees in our back years under the market umbrella rain or shine. It Garda us perfectly against the Florida sun in the hot summer time.

I'm in love with my new canopy it's so easy to set up and take down, also easy to move around great for fast shade anywhere.

After three weeks it has not been shipped. The company will not do anything to look into a problem with an individual order until about one month has passed. Don't bother emailing, you get a poorly written automated response. Don't bother calling either until it has been more than a month after you have ordered it, all they do is say that it will be 5 - 20 days. And by the way, the "5 - 20 days" quoted for shipping is the time UNTIL THEY SEND IT TO FEDEX, according to the person I spoke to on the phone. This is despite the email you may receive saying "Your order is on the way." Don't believe it.

This is my second 9' ‘market umbrella from Abba Patio and I love that it tilts and has great quality with the crank! I still have my first one from more thank 18 mos ago and it's holding up through all the seasons! I love their umbrellas!

Our umbrella came to us very quick. We love how easy it was to install and screw into our deck so we know it is secure. The feature that enables you to move the entire umbrella according to the sun is very importance to us since we have a full sun deck. The neutral beige color pulls everything together on our deck and looks amazing.

This umbrella is incredible, great size and quality, its opens and closes quickly and is easy to assemble! I loved!

Purchased a 12 X20 portable garage. Attachments for the end walls torn off within 1 week of setting it up. Then entire structure flipped despite appropriate anchoring as provided in the package. Four of the 8 side legs broken in half. Contacted Abba service and requested refund for inferior product. They said they do not have replacement parts and told me to follow up with Amazon as I purchased their product through that site. I really expected the company to stand behind their product and resolve the situation. Amazon to the rescue I guess.

Love Abba Patio and all of their products! Very well made and high quality! I have several items from this company and love them all!

This umbrella is extremely sturdy, great quality, and not bad on the eyes!

I highly recommend Abba Patio!

Fantastic Umbrella. Quality is great and everything works as it should. Packaging was great. Highly impressed with the large umbrella base. My umbrella has not tipped over once even with the wind. Would highly recommend

My daughter bought me one of ABBA's umbrellas as a gift from one of their distributers in May. The unit arrived and was missing a critical part that renders the umbrella unusable. The enclosed paperwork said to contact ABBA customer service directly. After assuring me twice that they had shipped the replacement part, I still don't have it. Their latest response is that they are not responsible for missing parts, and I should contact the place where it was purchased. Since its past 30 days, the store that sold the item will not accept any returns. If you're looking to purchase any patio furniture, I suggest you deal with any other manufacturer.

This is one beautiful and well made 9' market umbrella! It really makes our patio area very cozy and comfortable! We love it!

I have the 9 ft market umbrella that tilts. It's so easy and provides a ton of shade. I love that you can move it around with the push of a button to block the sun.

I love the look the not only adds to our yard, but it is so well made and arrived so well packaged during shipping. I could not be more happy

I love this umbrella! Super easy to set up. The crank handle is smooth and quick to unfold! I would absolutely recommend this umbrella to anyone!

I received my crank and tilt umbrella & couldn't wait to put it up! It's very high quality, easy to assemble, and provides ample shade. I highly recommend it!

No Show Umbrella/Horrible Customer Service
I placed an order June 12 for a 9ft Patio Umbrella with push button tilt and crank- Beige. I received an email June 16 that my order was on the way and was provided a FedEx tracking number. As of today, July 8, 2020 I have not received my order and the FedEx status has not changed from "Estimated Delivery Date Pending."

I emailed Abba Patio July 6 and received a response July 7 from "Angie" stating my issue would be reported to a supervisor to get the solution for me, and that I would receive an email with an update "soon."

This afternoon (July 8) I made two unsuccessful attempts to speak with a service representative at 1-844-642-2227- each time holding for "the next available rep" for at least 10 minutes, only to be disconnected.

On my third attempt I was able to get through. I explained to the service rep (who didn't provide her name) my issue. She placed me on hold to review my order then advised me she would flag the email to which they had already responded as "urgent." Then she said she would connect me to a supervisor and placed me on hold for a second time. While I waited I direct messaged Abba patio on both their Facebook and Instagram pages. I also posted directly on those platform pages. While still on hold, the call just dropped.

So in total I spent an hour trying to get my order issue resolved to no avail, not including the email correspondence. At this point I'm refuting the charge with my bank because I have zero faith that Abba Patio will resolve this. Very disappointing. Was very much looking forward to an Abba Patio umbrella as everyone raves about the quality. Unfortunately my experience thus far with their customer service has totally soured me and I will not be giving them a second chance.

Love our patio umbrella! Fast shipping even during Covid! The quality is great and it looks amazing standing alone and with a picnic table!! Also it's huge! It gives our kids plenty of shade outside!

This Umbrella is great quality! Super simple to set up and it looks great! We added it to a lounge space to add some shade for our kiddos and it's perfect!

We love our umbrella and base! So stylish and was easy to put together. I love that you can fill the base so it stays put in the wind!

Such amazing quality! It shipped very fast! We choose the teal color and it's so gorgeous and vibrant!

I received a 9 foot patio umbrella in beige, along with an umbrella base. Both are perfect for a patio area or outdoor dining space, plus they can easily be moved for easy entertaining and provide a ton of shade from the hot GA sun. It has a nice easy closure crank and ties to secure when not in use, and both pieces are very well made. I highly recommend this set.