I booked this company for a boiler service, gas safety check & electrical inspection. The engineer arrived on time then left after approx. 1 hour stating that everything was in perfect order.
After he had gone, we could not get the boiler to work. Text messages sent to the engineer regarding the problem were not answered. A final text message sent to the company was answered a few hours later by which time we had fixed the problem - he had forgot to turn the gas supply on at the mains!
We were told the Invoice would be issued within the hour and after payment, the certifcates would be sent out
Despite chasing, the Invoice was not issued until several days later. 4 days after paying for the Invoice, we have not received any certificates. We only get messages by text & when trying to call the company the phone isnt answered. Despite being told we will receive the certificates on several occasions, we have yet to receive them.
A search on Companies House reveals this company is about to be struck off DO NOT USE
Review by McConaghy2 years ago
Was able to get an appointment within a day. Was kept up to date by telephone as to the whereabouts of the engineer when he was running late. Polite and efficient engineer. I was very reassured by the services obtained from them.
Review by Wraithy2 years ago
Excellent professional service.
Review by Hud Skarav2 years ago
The gas Safety certificate was done by Ajvinder. Great price and a great person. Efficient service . Highly recommend.
Review by Magiska2 years ago
A very efficient service. Immediate response by email when I initially enquiried, arrived on time and completed the job effectively.
Would definitely use again and recommend.
Review by RiAnn2 years ago
I'm glad I used the services of Aaron j Barclay. My property in Kensington was let in 7 days where other estate agents had it listed with them for over 2 months. I took advantage of the complimentary services such as professional photos which were a big improvement on other agents photos. The floor plan was also better detailed.
I was lucky in the end to be able to choose from 3 corporate tenants and I settled for a young professional small family and my rent paid by a multinational.
I would recommend AJ and Aaron J Barclay in a heart beat. Oh I also have guaranteed rent for the next three years.
Review by Grön Waschensky2 years ago
Definitely recommend and will use again
Review by Enitsirhc Brickert2 years ago
Fast, efficient, punctual, good value for money. Emailed the certificate straight away. Couldn't have asked for more.
Review by Hyades2 years ago
Purchased a number of landlord services and these were delivered in a punctual and efficient way. Both the admin and the services were delivered courteously and effectively, on time and with good communication. I would recommend this company.
Review by Suphi Gossow2 years ago
Very efficient,everything was well organised and clear .
Review by IMcB BiTurbo2 years ago
Pleased with service received. Needed a last minute service and this was the only Company able to understand and help me out!
Being able to contact Head Office was reassuring even if I had to wait almost all day to have service slot confirmed for next day. Engineer very professional and friendly. Best price on the market too which means I will be using them again! Highly recommended.
Review by Velghe2 years ago
Great estate agents. Helped me out when I needed them. I would recommend for a fast and efficient service
Review by TommyGun2 years ago
On time, speedy and effective.
Review by Damalie Coullahan2 years ago
Customer service from Maya was excellent from booking appointment through to providing the certificates. Gas Safety Certificate and EPC inspections were done quickly and efficiently by a friendly and professional engineer, Ajvinder. Brilliantly competitive price. Highly recommend and would use again.
Review by ManoMalte2 years ago
Thanks very much for the fast and efficient service. I was after a landlord's gas safety certificate, and this company was 100% reliable and cost-effective.
Review by Corabeth2 years ago
An excellent reliable service provided, along with good communication skills. Arranging appointments can be done online or by phone.
Prices are fixed with no further hidden charges (unless further services are required whilst onsite)
Have been using them for a few years now and will continue to do so.
Review by Bafford Salnick2 years ago
Had gas safety check, alarm check and other small bits done. Very good.
Review by Mitspyder2 years ago
They got the full job done very quickly and with now hassle. Would recommend.
Review by Bafford2 years ago
Opted for the full service letting! Everything was done by the agency themselves which is better and from my side saves me money. The managers were great at organising the little details and sorting paperwork such as contracts and references from employers etc. It's not easy to keep on top of things when you have more than one property but I am happy at the moment and would not hesitate to use Aaron Barclay again.
Review by Aakanchhya2 years ago
Have used them for few years now,
Always prompt and reliable service
Would happily recommend to others.
Review by Jown2 years ago
Flexible and approachable and can deal with tenants directly to make your life more simple. Have been using them for a few years now for everything from gas certificates to inventories and have always been excellent and punctual with feedback. Good value for money. Not a bad word to say about them! Would recommend time and time again.
Review by Bjanka2 years ago
I had an electrical test that needed doing. They were efficient, friendly and I would use them again.
Review by FreshBrew Galaktionoff2 years ago
I was recommended to them through friends who have let two flats with them. Mine too was let without any frictions and hassle to me. Not being in London wasn't an issue and all paperwork was dealt with online-even tenant referencing and me accepting the references...
Review by VassMe Kanjirathumkuzhiyil2 years ago
I had the pleasure of letting my lovely property with Aaron J Barclay. Everything went just great and nothing was too much trouble for Kaz who oversaw things from my side. When I did have some questions he answered them in super quick time.
Review by CheNan2 years ago
As a professional landlord renting out a number of flats, I am extremely pleased to say that the guys at Aaron J Barclay's are simply amazing. They listened to all my concerns and dealt with the entire process in a professional and a friend manner. They quickly found me really good tenants in no time and I am very happy with the service I have received. The best part is that they do not charge any hidden fees and have a fixed pricing policy (I have had a few nasty surprises with other evil agents in the past). They are a quality agent providing a quality service with competitive and open pricing policy. I highly recommend them - Happy Landlord :)