Extremely knowledgeable and professional. Avi answered all of my questions and was a joy to work with on this purchase!
Received my purchase today and it is perfect! Beautiful gift for my daughter who is graduating college. The entire staff went above and beyond to ensure my satisfaction and 5 stars isn't enough, they are a 10 star rating and they truly care about their profession and customers.
Review by Arranhare1 year ago
The item arrived but it was way too small. I asked for a larger item but it would cost me double the price. I will return the item. Very disappointed!
Review by Miona1 year ago
PHENOMENAL customer service from Inbar, and my never-worn, high ticket Rolex was pristine with factory tags and even sized for my wrist with the excess links carefully contained in the factory Rolex box. Their warranty is the best I have found anywhere,and I am already planning my next purchase! This Seller is EXCEPTIONAL in a day and age when customer service is nearly non -existent, and I cannot express how wonderful my purchase experience was! *COMMUNICATION was FREQUENT & ACCURATE, & price was extremely competitive!!*
Review by Sudeera1 year ago
Great experience so far. I have a couple of questions, but will ask tomorrow when I get the information for the bank transfer.
Review by Larudee1 year ago
I wont lie, I was on edge the entire time about whether I made the right decision to order an expensive time piece on line. I was terrified that I would not receive the product I was expecting to get, or a fake. Inbar and the A & E Watch team were extremely helpful throughout the entire process. Everything they wrote on their website was absolutely true - they really care about their customers and making sure they get what they pay for. I received my Rolex today and they fully delivered! I've combed over the entire watch and its flawless and I couldn't be any happier. I highly recommend them if you're in the market.
Review by Gottlasz Edelmann2 years ago
First high end watch I have owned. It's a great feeling. Watch is as expected. Thank you A and E watches. I will be back to trade up in the future.
Review by Shyh2 years ago
Thank You for a nice product and a very professional experience. Shipping was spot on. This is a beautiful time piece and I wish to express my extreme gratitude to A+E Watches for a superior transaction. Thank you so very much.!!!!!
Review by Naurel3 years ago
I would've giving you five stars, but I called the store to get more information about the product and how it gets shipped, and the lady was too busy to answer my questions.
Review by Bulura3 years ago
I like the ease of using your site and I like that you have Affirm for purchasing. I didn't want to tie up my credit card utilization so it was great to have an option. Your site is very well maintained. I enjoyed looking at all the choices of watches. I will be back to look for a ladies Tag and maybe an Omega. If you would like to follow up please use email of record. Thanks for a great shopping experience.
Review by Usab Srov3 years ago
It was a pleasure to deal with them! They did exactly as they said,price was great,no tax,and my new deep sea dweller was perfect! Thanks again! Steve Smith
Review by Myieshia3 years ago
I was a little leary purchasing a Rolex on line. I did a lot of research and spoke with them prior to making my purchase. They were very helpful and knowledgeable. They put my mind at ease. I purchased a 2017 Rolex submariner blue face n two tone, ( the watch I have always wanted) . The transaction was smooth and effortless. I would highly recommend this company. If your looking for a great watch at a great price check then out first, you won't be disappointed. Thank you for everything, John R.
Review by Hankstar Barnmes3 years ago
A&E go above and beyond to satisfy their customer. I received nothing but excellent customer service and help from Inbar Benin. Thank you so much.
Review by Avelynna Petunins3 years ago
So far so good. I was impressed with the immediate phone call follow up. Your contact person was professional and delightful. Have received my order and discovered the bracelet was too tight so I called for assistance and was supplied with an extra link which arrived today 12/16. I had my jeweler add the link and the watch is fine. I am completely satisfied with my purchase and A & E's service and immediate response to my concern about my bracelet.I would recommend your company to everyone.
Review by Euron3 years ago
Having purchased rolex watches online in the past, I do a ton of research prior to dealing with a company.
After reading some neg. Reviews about A&E watches, I was sceptical, but decided to call them anyways. So happy I did.
From price to shipping, the company was amazing. Beautiful box, original manual, gift box, and a box of chocolates. The last rolex i bought online from different retailer sent cheap box, with photocopy pages of instruction manual.
Needless to say i couldn't be happier with the entire process. Neg reviews must be from their competition.
Since i am an honest reviewer and customer, I can't speak to the warranty side of things, but if this company treats business as they did on the front side, I don't expect anything less should i have an issues down the line.
Next rolex gift will be for my son graduating university. A&E has won my business thus far. Thank you for making a sceptical consumer into a confident one.
Review by Kaveski3 years ago
I found this buying experience fast and easy with so many choices. I can't wait to receive my new Rolex!
All contact with this store was great; what a pleasure to deal with!
Review by Franciene MacDermaid3 years ago
I am a 60 year old man and this purchase from a & e is one of the best choices I have made in my lifetime the experience with sales people number 1 the watch itself the best I ever had the price even better beautiful watch thank you so very much
Review by RonTalney Mulek3 years ago
Excellent! Love my Rolex watch.
Look for Inbar Benin, really good customer service.Thank you for your help, Inbar.
Review by Sonchik3 years ago
Truly Appreciated you help in 'getting this out for My Wife Christmas.
Wife is Beautiful and looks Like New
Review by Riaen3 years ago
Could not be happier with purchase experience or service. Originally, was interested in a watch, that had an after market dial. I was immediately informed of that fact and decided to purchase a watch with an original face. Inbar lead me through the process and could not have done a better job. The bracelet was adjusted to fit my wrist and the watch arrived on the agreed upon date. It looks like a brand new watch. I could not be happier. It takes a leap of courage, to make such an expensive purchase on-line, but A and E exceeded my expectations. Thank you, Inbar, I leave on my trip tomorrow with my beautiful new watch.
Review by Donrevy3 years ago
I received my watch today and it is beautiful, and looks brand new. A quality product for a fair price. Inbar is wonderful as she guided me to the right decision by presenting me with options and highlighted the features and benefits of each one. She gave me her opinion only when solicited and it led me to the right decision. Thank you so much Inbar for all of your help. Very happy customer!
Review by Sylglorie3 years ago
Smooth transaction for a beautifully restored used Rolex. I would highly recommend this company to anyone looking for a used luxury watch.
Review by Cardia4 years ago
As usual, your product is exactly as described and I am very pleased with your professionalism. Thank you.
Review by Bridgemedica4 years ago
I just received my Rolex from A & E this morning. The date just with diamond markers is beautiful and in outstanding condition. It was an absolute pleasure doing business with A & E. Everything went very smoothly and the watch arrived just when they said it would in a custom box. They even threw in a Rolex cap. I am already looking to make my next purchase from A & E.
Review by Rumalda4 years ago
I was and still am dealing with Inbar Benin. She is a person of her word, My Presidential i received was even better then the pictures. she kept me up to date on every step of the way. I was so impressed with the quality of the watch and her service that I'm already purchasing another watch. Highly recommend dealing with A and E Watches. She is a true lady. Thank you again.
Review by Dianeiris4 years ago
The absolute finest customer service I have ever dealt with! Product is immaculate and is as described. Inbar is a joy do deal with and knows her watches and the business of selling watches.