WeSwap Reviews

An absolutely fabulous facility taking out excessive charges and extremely poor rates of exchange. I was so pleased to get as close to the official RoE with a small percentile charge. This is a fantastic concept that is well worth utilising.

This company is a joke!They decided, all of a sudden and with no reason or prior communication to suspend my account on Friday afternoon and they wanted me to provide them with documents(statements etc.). To make things worse, they did the same on my wife's card, leaving us with no foreign currency for the whole weekend. I submitted the documents asked and I requested my money back and to close the account right away. They insisted on their own theories but when I asked them to provide me with details, they said nothing. I wanted to send them screenshots, but I am not wasting another minute for them. Enough is enough!
STAY AWAY: The funds are not protected by the English law and courts or the Financial Ombudsman. They are based in Gibraltar and if someone wants to sue them, he needs to go there.
ADVICE: Take your money and run. Close the account(if you haven't done already) and never do business with them.
SOLUTION: There are other competitive products, such as Travelex and FairFx. Try those. Much better service and way more secure and protected.

Had no problems there are lots of 7/11supermarkets with ATM’s with these there are no charges also used to pay bill in Hôtel all good

I wasn't sure what to expect with WeSwap, but it all works totally transparently and better than expected.
Went to Japan for the Rugby and we knew what rate we would get in advance which was better than the banks or PO, and with lower charges.
You are told your total balance and we could withdraw funds from cashpoints at no additional charge and with no transaction fee.
Ideal.

Easy to use and easy to swap. Who could ask for more

We used we swap for are holiday in turkey we are pleased will definitely carry on usein for are future holidays abroad thanks guys

Liked the service, does what it says. Didn't like the ATM charges on every transaction even over £200, but okay otherwise.

I have used the WeSwap card for the first time on holiday. Great for using in shops. I tried to get cash from and failed on numerous occasions - i emailed the problem to WeSwap and in 20 minutes had a response with advice on how to sort the issue out. Thanks for the quick response. Reading other reviews it seam to be a common problem, for those who are struggling with same issue, the WeSwap advice may help:

I'm sorry to hear that you were unable to withdraw. Having looked into your account, I see the attempts to withdraw were declined via a mechanism called Dynamic Currency Conversion (DCC). It can happen sometimes that merchants/ ATMs apply their own currency conversion (either by giving you the choice or sometimes without telling you). We always advise that if the ATM is asking you to accept an exchange rate or conversion query, you will need to select "No".

When you are going to withdraw cash from ATMs or make a purchase, please remember to select the option "credit card". This is related to how certain merchants or ATMs process prepaid cards. It is a simple procedure, you do not have to worry, the WeSwap Prepaid MasterCard card will not accept any payment on credit at all. Also, select the local currency and never choose "currency conversion".

Idea good but difficult to start using as instructions lacking

Really easy to use. Always worked, no issues. will definitely use this again!

Nice and easy to use and top up, try to top up 7 days before to reduce the commission. Worked in Canada with no issues. They are some restrictions but this didn’t really affect us. If you don’t want loads of cash and don’t mind paying commission it’s definitely well worth getting.

Easy to set up and worked without a problem on my recent trip to Spain.

Super easy to exchange and spend abroad! 10 out of 10

Excellent transfer fees if you planned in advance . It was so easy to use and you knew your money was safe . Could look at the app to check balance which made it even more user friendly.

Very good service and had zero issues using in Japan and Hong Kong.

Perfect way to take “cash” abroad, it was fault free, I swopped £s for Dollars and then back again with unused money, I did the 7 day swop and it cost me nothing, you couldn’t ask for more, I would definitely recommend and would definitely use myself again for any trip.

Hi Recommend this card, used it on holiday last week, no more carrying large sums of money.

Very easy to use and manage with the app

Easy to use and pretty good value

Thought i would try a WeSwap card as I wanted to have some foreign currency available without having cash or using my Bank Debit Card. The card worked well in all the Shops and Restaurants and I could check up on the remaining balance easily on line.

Fantastic card and very easy to use. Have used in Europe and Canada and love it!

Reliable travel card with good rates

Easy to set up. Great card and app used for the first time whilst in Portugal did a swap to euro very compete rate Paying all bills in euros so know your sterling cost up front don’t wait to get hone and find what the credit card company has charged recommend to anybody for use on foreign travel

It's great but there is a little delay in transactions appearing in the app.

WESWAP has been perfect for us at the moment easy to use website and setup an account to exchange your currency to another also don’t forget the app to help you look at your balance. Easy to load money and a choice of commission depending on how quickly you want to exchange or via the app load your account up and set a target rate and how long to wait.

Works satisfactorily, however be warned, very limited withdrawal. I'm British on holiday in Thailand for two weeks, withdrawal limited to £400 PER seven days friday to friday