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Review by John Bassett7 years ago
After purchasing some earrings they came in good time......but when my partner opened the package one of the earrings head was not attached.....so I super glued it back on as I thought it was not worth the hassle of sending them back.....hopefully this is not a true reflection of the quality of their products !
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Review by Trevor Jones7 years ago
I have just purchased a bracelet for my partner for valentines day which was also an extra to the engagement ring that i pulled out of my sleeve!! Unfortunately the bracelet was delivered with stones missing from the beads.Although it was replaced without any resistance the big let down is that your expected to pay for the privilege to return the item at the special delivery rate so in affect your being charged for the damage!!!
Not the service that you would expect from a company like Tresor,and just to let you know that the customer service department are programmed robots given the level of responses that you get to your complaints,all in all i would strongly recommend that if purchasing Tresor products you do it in store and steer well clear of the web!!