Titan Magazines Reviews

I had a subscription with this company, which was regularly delivered without any problem. I was notified that the magazine I had subscribed to could not be provided any more and I was given the option of either switching my subscription to another magazine or to receive a refund for the remaining orders that they cannot fulfil.

I chose the refund option. This is where the issues begin. The company seems unable to provide this refund to me! After 5 months of e-mails, asking for a refund which they have stated that they owe, I do not have a refund.

I cannot resolve this. They do not refund. Please avoid this company at all costs.

Having purchased a subscription to the Flash magazine I am still waiting for my first one even though it has been and gone in the shops. Titan make the excuse it's the publishers and they can't get a response. Surely if you subscribe you should get the comic when or near when it is out in the shops. Surely titan should be able to get further information for me rather than just fobbing me off.

After purchasing a subscription to the incorrect comic I attempted to cancel my subscription, despite offering to pay for the issue I had received and pay any cancellation fee, the customer service team were incredibly rude, stating that "we don't do refunds" and offering no other help or suggestion.

Upon further research, I have come to understand that Titan Magazines has had some bad press before, I now understand why. I will not be purchasing from this company again.

DO NOT PURCHASE FROM / SUPPORT THIS COMPANY.

-Matt

Dreadful service