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Thomas Cook Reviews

1,174 Reviews | 4.0 Rating
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Reviews 1,174

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We collate all the best reviews from around the Internet so you can view them in one place

Review by Otway 2 years ago

It was an easy and effective process and quick to navigate.
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Review by Takje 2 years ago

Very easy to find what you want and the process to book the holiday is very easy.
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Review by Astalva Guerinot 2 years ago

Wanted to pay by direct debit but couldn’t as I live in France, despite my bank account being in England. Phoned for help but not helpful at all
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Review by Magro 2 years ago

Your online site does not have enough tweeks i.e I had to ring to find out if I could add some extra days only to be told that she could not get anywhere near the price I had don't get that as it is thomas cook I am ringing and a thomas cook holiday I had onlie
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Review by Sydsil 2 years ago

This was the second time we had booked with Thomas Cook, we did so after returning from a fabulous family holiday to Hurghada (our first Thomas Cook experience). We could not fault their service!
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Review by MooreDuplicator 2 years ago

Yes I would use Thomas cook again. Got a great deal for my next year hoilday. Can't wait 2020
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Review by Myraella Derrow 2 years ago

So simple and easy to book our ideal holiday. I was very impressed and will use Thomas Cook again and will recommend them to friends and family
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Review by Dring Lofter 2 years ago

The website was clear and easy to use. The process from selecting my holiday to payment etc. was great.
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Review by Koopie Helvik 2 years ago

We tried multiple times to book the holiday before eventually achieving it on the third device.
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Review by Eelko Agecoutay 2 years ago

Very good service
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Review by Nacu 2 years ago

Easy to use app, with good searching and filtering options allowing users to quickly identify potential holiday availability and the all important price details
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Review by Densel 2 years ago

Very easy to use
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Review by Towfiq Avesing 2 years ago

Easy to follow and quick replies
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Review by Abhian Domagola 2 years ago

A little slow at times but easy to follow.
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Review by Ashanth 2 years ago

very easy and straight foward
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Review by Geefi 2 years ago

Website is really easy to navigate. Easy and quick to book. Would recommend.
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Review by Yashpid 2 years ago

Easy to use fast no stress less worry
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Review by PiëtaæR 2 years ago

Flight information was incorrect at time of booking should of clearly stated before booking that the return flight went via another airport this is not a direct flight as stated
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Review by Mammifère Sachora 2 years ago

Your on-line system is corrupted as it gave me a completely different flight home time to the one I selected (I selected 16:20 but when the confirmation came through, it was 21:55 - which is not an acceptable flight time for us). When I have tried to get this changed, I have been told that I have got to pay extra money (in one call I was told it would cost me £600 to change). I did not book the flight time of 21:55 - your system did this and did not even give me the option to decline it but you now want to charge me extra to change it to an acceptable time! Horrendous experience and your customer service is shockingly bad!
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Review by Trant 2 years ago

Terrible website to use so slow holiday hypermarket is so much easier and faster
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Review by Fibrome Kouvalakis 2 years ago

What I liked most was the fact that the price was cheaper than tui.
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Review by Antiquegirl 2 years ago

We have booked our summer holiday for 7/9/20 once booked we received conformation straight away everything great the next morning I get another email confirmation with a change to our holiday queried it with Thomas cook helpline 4 days ago and I’m still waiting for a reply
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Review by Aditti 2 years ago

I have been flying with Thomas Cook since year 2005 ! every year we were very pretty happy with our choice and destinations.
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Review by RSutton 2 years ago

The travel consultants were very helpful and found the perfect holiday for us They were quite busy but took the time and trouble to look after us
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Review by Algimanta 2 years ago

Excelente website
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Thomas Cook is rated 4.0 based on 1,174 reviews
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Holidays are a chance to escape the everyday, enjoy new experiences, indulge in relaxation and focus on quality time with your family and friends. Trust Thomas Cook to make your holidays truly special.

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thomascook.com

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Travel

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