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Review by Neil Hanlon7 months ago
Motorhome booked for isle of man tt.
Event cancelled by organisers due to coded 19.
Received a mail straight away that they would not be refunding deposits.
Claiming that they were a family business and were not in a position to refund, but would give a voucher to be used this year.
Spoke to them on the phone, passed to management who emailed me again saying no refunds.
What a disgrace.
We the customers are families losing income because of this pandemic.
Yet you send a fleet of your motor homes to blackburn hospital, for medical staff to live in, so that they don't carry the virus home to their families.
Very commendable, great community spirit.
Great publicity, covered by the press.
Public praising you for your actions.
But they had no idea that your are refusing to refund customers that were willing to pay you thousands to rent your motor homes and now can't, even though it's no fault of theirs.
Shown your tre colours priory.
Certainly never use your company in the future.
And when you take customers money, maybe you should make your terms and conditions clear, you don't have them printed on the receipt.
Not sure of the legality of that.
Intend to contact Martin Lewis about that.
Disgusted with your company .
Certainly not use you in future and would not recommend you.
If I could give you zero rating I would
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