We collate all the best reviews from around the Internet so you can view them in one place
Review by Richard Earnshaw8 months ago
I bought a Mountfield mower a few years back having been impressed by the 5 year warranty. As mentioned in other reviews, buyers need to be very aware of the T&Cs of the warranty. You need to get it "serviced" every year - over 5 years, this adds up to more than the cost of the mower! I only discovered this after purchase. Bearing in mind that I have a smallish garden and I only use the mower for about 6 or 7 hours a year, the service obligation is over the top (basically an oil & filter change and check on cable tensions etc as far as I can make out). I have not done the annual service because I worked out that it is cheaper to service every few years and pay for repairs. I feel quite mis-lead and duped by the "5 year warranty" that they use as a sales push. The mower has been OK other than a snapped cable to the drive clutch (£40 repair in year 2). Another negative is that the rubber on the wheels is very soft and is breaking up. When I bought the machine, I was attracted to the fact that it had a "deck wash" connection so that you can connect a hose to the mower to clean it. There were no instructions about how to use the wash, so I asked the dealer who basically said "don't bother it will make it rust". I contacted Mountfield by email to ask the same, but no reply, even after chasing them up - disappointing so I have never used this "feature". The flap that indicates the bin is full also does not work (never has - since day one). On a positive note, it has always been easy to start and does not burn oil (maybe because it is a Honda engine - a friend advised me to always get a Honda engine because they are the best - looks like he was right about that). Five stars for Honda!
Sourced from Trustpilot
Review by Gardener1 year ago
1530H ride on. Had this a year. Hardly used in 2018 as grass not growing in hot weather. So total use about 20 times. Annoying little problems. Intermittent issue with warning bleeper for collected grass level. The bag doesn't reconnect properly after being emptied without hopping off & pushing it in. The collection bag is made of rather feeble material so if you hit a stick it makes a hole. Handbrake appears not to work.
More significantly, developed a strange rattle. One of the blades had come adrift. The problem was with a very feeble cast blade mounting boss where the lugs to position the blade had sheared off. There is supposed to be a warranty but apparently doesn't cover sending out a replacement part; you have to get involved with getting the machine or part back to the original supplier. Anyway, expressed my frustration to Mountfield through their online contact form. Message displayed that I would hear back within 24 hours. That was a week ago.
Meanwhile the battery seems to have died requiring charging each time before use.
Extras strike me as being a rip-off. I needed the tow hitch. Cheapest offer was around £60. I thought I must be missing something so best get the manufacturer part rather than using a piece of angle iron. What you get is ... A short length of iron channel with a welded short connection, plus a few bolts. OK, sprayed nicely with black paint. But this really is taking the proverbial.
It's so frustrating. Engine, hydrostatic drive, steering (remarkably light & precise) all excellent. The basic design concept is good. The problems are with quality & customer service - issues that should be easily fixable.
Sourced from Trustpilot
Mountfield is rated 2.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about mountfieldlawnmowers.co.uk.