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Review by Mr Carter9 months ago
Booked our holiday months in advance - we paid extra to choose our seats - everything confirmed in writing - then out of the blue new paperwork arrived informing us that TUI, their parent company, he’d changed planes and it was tough luck!!!
We approached Late Deals and we had booked our holiday months in advance but now found ourselves placed at the back of the aircraft, and near all the toilets, not what we had in mind when we paid our money on seats of our choice.
We holiday quite a few times a year and TUI have let us down before - time to start looking to book direct with the hotels and book flights separately. Jet 2 still a good option and have not let us down to date.
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