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Review by Customer1 year ago
Perfekt u schnell
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Review by Sarah1 year ago
Very prompt delivery. Stylish coat that attracted many compliments and kept me warm. Good value for money.
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Review by Customer1 year ago
Order items from Sale 4 in total and returned 3 due to them not fitting but the 4th item a Louche Shirt is lovely, great fit. I returned the 3 items and contacted Joy as had not heard anything...I got a lovely prompt reply from Molly to confirm items had been returned and refund was being processed. Good customer service experience.
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Review by Customer1 year ago
The shipping time was okay, but the hub it was sent to was not a nice collection place. Bad customer service, little care taken when handling the packages, and they forgot to send me the pickup code.
Okay service online.
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Review by T Symes1 year ago
Quick delivery, well presented and quality goods
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Review by nigel Craddock C/o Pascall +watson1 year ago
Great really efficient always gets to me in good time
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Review by Customer1 year ago
I received a code as a customer to use. I was unable to use it. I emailed and didn't get any response. I ended up buying it due to it being in sale and not want it to sell out but my main reason for purchasing was to use the code for a further discount which I didn't get.
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Review by Maria Ntova1 year ago
Great service, good quality
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Review by Customer1 year ago
I was sent a different blouse to what I had ordered. It’s a birthday present for my mum. I was going to return it but my mum said she liked the blouse I had been sent by mistake so I decided to keep it. Prompt delivery.
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Review by Customer1 year ago
I already have this coat in another colour and love it so much I bought it in green too!! Easy to order, clear notifications of order, clear notifications of delivery progress and confirmation.
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Review by Sepiso Derrow1 year ago
The service was quick and the package was good.
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Review by Shaguna Goonetilleka1 year ago
My first experience with Joy was a mixed one. I ordered some sale items which were delivered promptly and that I am very happy with. Good quality, value and accurate sizing. However, upon checking my online banking I discovered that my payment had been taken 4 times! I contacted the customer service number numerous times with no response. This was 2nd Jan and I’m guessing the team were not back in the office after Xmas/NYE. However, there was no message recording or automatic email reply. I did get through the following day and my query was dealt with promptly and the money reimbursed. Thank you Robyn for sorting this out.
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Review by Smbr1 year ago
Always a joy to buy from Joy
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Review by Ralphtec1 year ago
Advertised as reduced from £80 to £30 the sweater was attractive. Received in good time.
When unpacked, I found a ‘genuine’ , not reduced price label giving the value as £20.
What would cross your mind?
Goods bought in specially for the sale and falsely overpriced, then reduced but.....?
An error by despatch- if so how many customers have overpaid?
The world is so full of scams, rip offs and ‘cowboy’ workers, we the public are becoming
more and more nervous of purchasing anything, employing anyone. Such a shame your company has added to the ‘reasons to mistrust.’
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Review by Rami Tarazi1 year ago
Arrived really quickly
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Review by Marianick Coustou1 year ago
My dresses are perfect, just like the website pictures and an amazing fit. I can’t believe how quickly I received my products here in New Zealand!
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Review by Abisali1 year ago
The coat I ordered was of excellent quality but the colour and length were not suitable for me.
I returned it and received my money back the next day. I was very impressed.
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Review by Stoll1 year ago
Definitely shop with Joy again. Super speedy delivery even over the Christmas holidays.
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Review by Cattimus Kwasniewska1 year ago
Delivered exactly as described. Great value in sale.
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Review by Weldway1 year ago
I love JOY. The delivery is always prompt, the clothing is always exactly as pictured and I'm always recommending the site to friends. More often than not, if I'm complimented on what I'm wearing, the answer is, 'JOY.'
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Review by Mit1 year ago
Joy's service is always great. Items come well-packaged and they are quick to despatch.
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Review by CustomerTristian1 year ago
Great t shirt, prompt delivery.
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Review by Brian Nielsen1 year ago
Pleased with the good service and prompt delivery
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Review by Amida Medill1 year ago
Great
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Review by Nicky Harvey1 year ago
So happy & filled with JOY to discover this company.
