We collate all the best reviews from around the Internet so you can view them in one place
Review by Louise Mathema10 months ago
Waited 2 months for my controller due to COVID, but received no communications to advise.. Was a birthday present but missed the date by a few weeks.. Eventually turned up but with a few weeks of using it has already started to break.. Have tried to email them on 2 separate email addresses, one gets returned as undeliverable and the other says access denied! Wouldn't use them again.
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Review by Aled Edwards11 months ago
Excellent company
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Review by Jack Holland1 year ago
Quick production and delivery of the product!
Not the first time I have purchased from this company and never been disappointed. Great value and great products.
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Review by Tfue1 year ago
I have had my custom elite for a year and it’s been through a lot of rough drops and it has only just broke a bumper which got replaced they are highly durable
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Review by jay kaur1 year ago
The website was very easy to use i customised a
xbox contorla for my sons xmas present .i seriously impressed by the site if i can do it any parent can ! So excited to see it arrives . I'll be definitely giving you an updating after we receive the delivery
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Review by Wendy1 year ago
I have ordered quite a few controllers now from Custom Controllers and I absolutely wouldn't go anywhere else. The variety and quality of the controllers is absolutely outstanding with super fast delivery. Customer service is excellent, Michael will bend over backwards to help and nothing is too much trouble. They will always go that second mile to make sure you get the best service possible.
Fantastic company, fantastic controllers and superb customer service support team.
I cannot speak highly enough of them!
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Review by James Park1 year ago
Controller design looks just as clean as in real life, no problems with the controller so far... came within 3days very pleased atm.
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Review by Michael thomas Peek1 year ago
Great service, amazing products
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Review by Luke Rodgers1 year ago
Brilliant site, easy to use and value for money
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Review by Sam Barry1 year ago
This is my second controller from custom controller and I had no problems with it after a year.
Now am buying my brother one from here cause the difference style controller with amazing designs
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Review by anonymous1 year ago
control looks really good, however the xbox home button tends to get stuck a lot and has done since i got the control, the x button occasionally takes a couple presses to work and for a £75 or so controller i’m not too impressed with it and expected a lot better. headphone port also plays up a lot and i lose all sound for about 5 seconds. i know these issues were not caused by myself because they’ve been happening since i received my control.
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Review by Jacqui and Adam1 year ago
This is an amazing firm. They have been incredibly helpful when my original controller from Game was faulty which isn’t their firm the staff were friendly and when game said there wasn’t any in stock they gave us a discount code for the new controller thanks to David Cook and Michael from the Leeds distribution office :)
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Review by Nicola2 years ago
Was very dissatisfied with the delivery of my controller I ordered it well in time for Christmas as was a Christmas present for my autistic son. Emailed 3 times asking where my controller was. Each time was confirmed that be delivered well before then. Finally got my controller mid January after anther email and finally a phone call.
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Review by NATHAN PATTERSON2 years ago
Ordered it for Christmas in plenty of time for delivery. Didn’t turn up. Arrived in January. Offered a £10 refund. Didn’t happen. No replay to correspondence.
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Review by Tracy Burns2 years ago
Personally I had a bad experience with this company. Ordered 2 custom controllers for my two boys( thieve were all they asked for for Xmas). I was promised them before Christmas but they didn’t turn up until after new year. They were closed in run up to Christmas so couldn’t find out what was happening . Two very disappointed kids Christmas morning. Emailed them, no apologies. I did get my money back after quite a lengthy wait. Cost me £17 to send them back as they don’t cover the rerun postage. Wouldn’t use them again. Wud defo go somewhere else.
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Review by Tae2 years ago
More PS4 stuff
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Review by mr michael may2 years ago
Ordered x box controller 6 weeks before Christmas as a present but didn't receive it until after Christmas very disappointed
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Review by JYT2 years ago
Fast delivery and product as described....happy children! Fantastic!
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Review by Amy Stafford2 years ago
Ordered in November (luckily) and came mid december as a christmas present for my partner. After just over a month of use the controller became faulty. A returns form was sent out and when it returned to us the controller was all scratched. After addressing this issue via email after about a week, they offered to replace the controller but without the engravement. A total waste of time and £94. Would not advise any1 to use this company. Absolute joke.
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Review by Michele2 years ago
Amazing service, made sure it arrived in time for my son's birthday highly recommended x
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Review by Charlotte Dent2 years ago
Never post item and ignore all forms of contact!!! Got my money and I have nothing for my son’s birthday!!
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Review by Kerry Dobson2 years ago
Excellent service!! Would highly recommend this company. I ordered the wrong item and was given a refund even though the fault was my own and I re-ordered the correct item which was sent to me in a matter of weeks. Excellent customer service also. Will definatley use these again
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Review by Mr Mccurry2 years ago
This company is scum. I orderd a controler that was assured to arrive in 4weeks and it just never came and when I asked about it on email I don't a reply. Their phone number dosent work so only other contact is letter.
Do not buy from them
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Review by James D. kotter2 years ago
amazing products and customer service
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Review by Danielle Fielding2 years ago
I bought a few accessories for my brothers for Christmas and they are absolutely loving them! Delivery was speedy too! Very pleased with my purchases and I shall be buying from here again for the custom Xbox controllers!